Ray S.,Xavier Institute of Management
International Journal of Electronic Government Research | Year: 2011
Although the use of ICT by government has demonstrated its potential in improving government services, worldwide there are more failures than successes of e-Government projects. In the context of developing countries, including India, authors have observed equally high failure rates. Therefore, it is important to understand the barriers to implementation of e-Government, especially in developing countries. This paper develops a comprehensive understanding of barriers to e-Government services for citizens in developing countries. This study was carried out in India, a developing country with a massive commitment to e-Government at policy and implementation levels. Based on variables identified from research, a survey of the key practitioners in e-Government was conducted to generate evidence on perceptions of barriers to e-Government. Even though a relatively small number of responses were received, the responses could be evaluated using principal component analysis to understand the latent structure of the barriers. Finally, 7 critical factors with 30 items are extracted that describe the latent structure of barriers to e-Government in development. Copyright © 2011, IGI Global.
Mohapatra S.,Xavier Institute of Management
International Journal of Information and Communication Technology | Year: 2011
Software development projects are dependent on time or schedule of delivery as agreed and negotiated with the customer. A reduction in schedule to deliver through increase in productivity for these software development projects would improve the capabilities to earn millions of dollars. Thus, it is important to understand the factors that affect productivity of these projects so that they (these influencing factors) can be controlled and monitored to improve productivity without affecting quality of deliverables. In this research, the author has tried to analyse these factors that affect productivity and developed an empirical model which can help to understand the magnitude to which these different factors can influence productivity in software development projects. Results showed that effective training, availability of skilled manpower in technology domain, following a well-documented process are some of the key factors that help increase productivity of the team.. Copyright © 2011 Inderscience Enterprises Ltd.
Ray S.,Xavier Institute of Management
International Journal of Electronic Government Research | Year: 2010
The emergence of e-Government in developing countries has led to the discovery of many innovative ways of public service delivery to citizens and businesses. India has chosen the common service center based service delivery model, where multiple services from single or multiple government agencies can be obtained in one location. However, the assessment quality of service at these centers, especially in comparison to the quality of service delivery under manually run operations has not been addressed in literature. In this paper, the authors propose and demonstrate a method to evaluate the quality of service at common service centers by exploring the case of an urban local body in India. Specifically, the paper uses the Analytic Hierarchy Method to assess quality improvements and discusses the implications for public managers. Copyright © 2010, IGI Global.
Mahlberg B.,Institute for Industrial Research |
Luptacik M.,Institute for Industrial Research |
Luptacik M.,University of Economics in Bratislava |
Sahoo B.K.,Xavier Institute of Management
Ecological Economics | Year: 2011
Based on the different models developed by Korhonen and Luptacik [Korhonen, P., Luptacik, M., 2004. Eco-efficiency analysis of power plants: An extension of data envelopment analysis. European Journal of Operational Research 154, 437-46], this contribution centers on the development of an intertemporal comparison in order to analyze eco-efficiency change over time. In this setup two model variants by Korhonen and Luptacik (2004) are used in order to provide deeper insights concerning the driving forces for the change in the eco-efficiency. Which bias in technical change can be observed? Is it more input-saving or pollution-reducing? For illustration purposes the proposed approach is used to analyze the performance of 14 countries of the European Union for the period 1995-2004. An average eco-productivity growth of 22% is observed. The estimated contribution of improved use of input is 20% and that of reduced relation of greenhouse gas emissions is 23%. Therefore it is concluded that, on average, the eco-productivity growth is more driven by improved environmental conditions. © 2011 Elsevier B.V.
Misra K.,Xavier Institute of Management
Water Alternatives | Year: 2014
Urban waterscapes are understood to be a tapestry of formality-informality, but this categorical scheme needs closer interrogation. Its conceptual integrity, theoretical relevance and empirical viability have been questioned in its application to other phenomena, such as the organisation of economic activity, labour, land and housing. Is its use in characterising systems of water provision any less marked by similar issues? Do alternative understandings of the formal-informal, such as in respect of the functioning of organisations, display greater conceptual strength and empirical fit? We address these questions, using the conceptual and theoretical challenges to the categorisation raised in the economic literature, and the realities of formal and informal water provision in two areas in Bhubaneswar, India. Significant limitations are revealed in the way the frame is currently used for organised systems of water supply in the urban South. Organisational-institutional understandings of the formal and informal, as elements that exist simultaneously in all organisations and interact to produce emergent formalisations, are found to be both conceptually stronger and a better fit with the observed realities. We therefore suggest using this alternative conceptualisation, for its descriptive power and greater theoretical and practical potential. Formality is then a dynamic condition that emerges from the interplay of the formal and informal in all kinds of organised systems for water provision in developing locations.