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News Article | February 27, 2017

Passport, the leader in parking and transit technology systems, today announced Akshay Pottathil has joined the Board of Advisors to provide insight on the company’s international expansion and scaling strategies. Pottathil brings extensive experience in the security, trade, tourism, and hospitality industries, currently serving as Co-Director of the Center for Information Convergence and Strategy (CICS) at San Diego State University (SDSU) and is the Co-Founder and Director of Innovation & Strategy of the Center for Entrepreneurship and Innovation (CEI) at the University of Dubai. He was also recently appointed Director of Digital Borders by the BORDERPOL and as Co-Director of the Master of Homeland Security Management Program at the Lyceum of the Philippines University. As a distinguished lecturer and co-director of several global research centers, his lectures on data fusion, pattern recognition, geospatial intelligence, behavior analysis, and strategic security have been given to senior government officials in North America, Europe, Southeast Asia, and the Middle East. Passport’s software platform enables both public and private agencies to analyze fundamental components of their operations. It has been on the forefront of the convergence of parking and transit applications and continues to drive deeper linkages among aspects of these value chains for governments across North America. Its mobile payment and B2B/B2G management applications are currently used in North America’s largest cities. “Mobile technology for parking and transit is becoming more sophisticated and in higher demand across the globe. Passport has proven itself to be a clear leader of mobile technology platforms in North America, serving both growing and mega-cities its services. Passport’s technology is being rapidly embraced in international markets as the company continues to grow,” said Pottathil. The announcement comes as Passport prepares to launch its services with various agencies in the UK. “We’re proud to welcome Akshay Pottathil as a distinguished advisor for the company. Pottathil brings expertise in security, hospitality, and trade that will be a valuable asset in Passport’s strategy of international growth,” said Khristian Gutierrez, Chief Business Development Officer at Passport. “We’re excited to work alongside Akshay to continue introducing our mobile solutions to new markets.” Passport is North America’s leading mobile technology company specializing in enterprise business applications and payments for the public and private sector. Passport's product lines--parking payments, transit payments, enforcement and permit management--collectively serve to deliver dynamic tools for agencies to better connect with their communities. Its services have been adopted by over 20 of the top 50 cities in North America and over 2,000 locations including Chicago, Toronto, Boston, Portland, and Miami. Passport’s mission is to reduce operational complexity and deliver intelligent data to improve decision making for its clients. Passport is backed by a group of investors, including Grotech Ventures, Relevance Capital, and MK Capital. For more information, please visit

Azzam A.M.,University of Dubai | Azzam A.M.,University of Nebraska - Lincoln | Rettab B.,Economic Research and Sustainable Business
Food Policy | Year: 2012

The recent and expected continuing rise in food prices has re-ignited concern and discussion in the United Arab Emirates about the country's vulnerability to food supply shocks. Defining vulnerability as the compensating variation relative to household income, we find that although UAE households in the lowest income quintile spend on food on average less than a quarter of what households in the highest income quintile spend, the former are 3.5 times more vulnerable to rising prices of food imports than the latter. © 2012 Elsevier Ltd.

Osman M.,University of Dubai
International Journal of Energy Economics and Policy | Year: 2015

This paper aims to achieve two fundamental objectives. First, we examine whether the electric consumption of the GCC countries exhibit any form of non-linearity that is of economic interest. In this context, we use the BDS test in order to determine the absence or presence of linear or non-linear dependence. The test results indicate that there is a substantial non-linear dependence in all the series of the countries in the region. In the second objective, we investigate the asymmetric properties of the electric consumption of these countries. In particular, we explore two types of asymmetry: deepness and steepness. The test results indicate that there is a strong corroborative evidence of asymmetric deepness and steepness relative to trend in these countries’ electric consumption variable. © 2015, Econjournals. All Rights Reserved.

El-Maamiry A.A.,University of Dubai
2014 the 5th International Conference on Information and Communication Technology for the Muslim World, ICT4M 2014 | Year: 2014

The study investigated use of electronic resource by students of College of Business Administration and College of Information Technology. That is, it examined possible factors and problems in their searching habits, information seeking, use and retrieval in satisfying their needs. Therefore, the study focused on information seeking behaviour of students and barriers to utilizing online resources to execute academic tasks. © 2014 IEEE.

This article studies the effect of electronic commerce on perceptions of export barriers in a developing country. Five categories of export barriers were evaluated in this study, including organizational barriers, operational barriers, psychological barriers, product and market barriers, and psychic distance barriers. Findings indicate that perceptions of organizational, operational, psychological, and product and market barriers did not differ significantly based on whether the exporters used electronic commerce or not. However, perceptions of psychic distance barriers were significantly higher in companies with Web sites. Psychic distance barriers included ignorance of the need to conduct research in foreign markets and difficulties with foreign representatives. Results show that the pattern of perception of barriers to export depended upon the kinds of barriers. The study contributes to an improved understanding of the use of electronic commerce for exporting small and medium enterprises in developing countries. © Taylor & Francis Group, LLC.

This paper presents case study findings of exploratory research on the growth of Event Tourism in Dubai, UAE. Dubai targeted tourism as a growth industry in the 1990s and is now emerging as a world-class event destination. The research takes an epistemological approach in exploring theoretical knowledge of tourism events along with practical knowledge of their development and delivery. Utilizing a typology of Dubai events and a narrative of their growth, a conceptual framework is developed to guide related research into the behaviour of event tourists. Findings show Dubai has applied a diverse strategic approach in developing a strong brand image and events have significantly contributed to this as a brand extension, a key brand element, and as a co-branding partner. © 2016 Informa UK Limited, trading as Taylor & Francis Group

The emergence of social media has created a new medium for administering surveys for tourism research. While social media has great potential for tourism researchers, several aspects need to be considered. In the case of backpackers, a traditionally "difficult-to-sample" group, destination-based surveys, email surveys, survey links posted in online forums, and social media sites such as Facebook have all been used to administer surveys. The purpose of this paper is to present the case for a mixed-mode dual-frame sampling procedure as an optimum for targeting backpackers. The sampling procedure discussed in this paper included self-administered surveys through backpacker-specific groups on and self-administered surveys at backpacker hostels in Cairns, Australia. This paper argues that for this particular group, combining offline and online sampling modes allows the research to minimize errors while maximizing the diversity. Additionally, this paper provides some insights and recommendations into administering surveys through Facebook for tourism researchers. © 2013 Copyright Taylor and Francis Group, LLC.

Stephenson M.L.,University of Dubai
Tourism Management | Year: 2014

This paper examines the principles and practices of Islamic hospitality, outlining the diverse ways in which Islam intersects with 'hospitality' and the 'hospitality industry'. The intangible elements of Islamic hospitality are initially discussed, particularly the importance of the host-guest relationship and differing cultural interpretations. The discussion then evaluates the tangible aspects of Islamic hospitality through identifying trends, developments and challenges within the hotel sector, the food production and service sector, and the festivals and events sector. The work adopts a global perspective, examining Islamic hospitality with reference to both OIC (Organization of Islamic Cooperation) countries and non-OIC countries. The paper also considers new sector opportunities and acknowledges the social difficulties associated with the development of Islamic hospitality within the Western world, notably Islamophobia. Finally, the paper indicates ways forward for future research. © 2013 Elsevier Ltd.

Hamidi S.,University of Dubai
Cost Effectiveness and Resource Allocation | Year: 2016

Background: The Palestinian government has been under increasing pressure to improve provision of health services while seeking to effectively employ its scare resources. Governmental hospitals remain the leading costly units as they consume about 60 % of governmental health budget. A clearer understanding of the technical efficiency of hospitals is crucial to shape future health policy reforms. In this paper, we used stochastic frontier analysis to measure technical efficiency of governmental hospitals, the first of its kind nationally. Methods: We estimated maximum likelihood random-effects and time-invariant efficiency model developed by Battese and Coelli, 1988. Number of beds, number of doctors, number of nurses, and number of non-medical staff, were used as the input variables, and sum of number of treated inpatients and outpatients was used as output variable. Our dataset includes balanced panel data of 22 governmental hospitals over a period of 6 years. Cobb-Douglas function, translog function, and multi-output distance function were estimated using STATA 12. Results: The average technical efficiency of hospitals was approximately 55 %, and ranged from 28 to 91 %. Doctors and nurses appear to be the most important factors in hospital production, as 1 % increase in number of doctors, results in an increase in the production of the hospital of 0.33 and 0.51 %, respectively. If hospitals increase all inputs by 1 %, their production would increase by 0.74 %. Hospitals production process has a decrease return to scale. Conclusion: Despite continued investment in governmental hospitals, they remained relatively inefficient. Using the existing amount of resources, the amount of delivered outputs can be improved 45 % which provides insight into mismanagement of available resources. To address hospital inefficiency, it is important to increase the numbers of doctors and nurses. The number of non-medical staff should be reduced. Offering the option of early retirement, limit hiring, and transfer to primary health care centers are possible options. It is crucial to maintain a rich clinical skill-mix when implementing such measures. Adopting interventions to improve the quality of management in hospitals will improve efficiency. International benchmarking provides more insights on sources of hospital inefficiency. © 2016 Hamidi.

Kamoun F.,University of Dubai | Halaweh M.,University of Dubai
International Journal of e-Business Research | Year: 2012

In this study, the authors investigate the relationship between human computer interface design and users' security perception. The authors hypothesize that effective human computer interface design has a positive impact on security perception. To test this hypothesis, they use the seven design elements of the customer interface (7Cs) as a basis of the reference framework for effective interface design. Hypothesis testing was examined through an empirical study involving 247 subjects. Research reveals that human computer interface design signifcantly affects the perceived security ofe-commerce portals. Further analysis of the results highlights that the top HCI factors that influence security perception are permanent working links, demos and online help tools, information accuracy, and easy website navigation. Therefore, this study suggests that applying good user interface design guidelines at the storefront can be an effective technique for enhancing user security perception and increasing trust and purchase intention. Copyright © 2012, IGI Global.

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