Hullavarad S.,University of Alaska System |
O'Hare R.,University of Alaska System |
Roy A.K.,University of Alaska System
International Journal of Information Management | Year: 2015
Enterprise Content Management (ECM) solutions provide robust functionality to control and analyze information. ECM solutions help reduce search times, manage data, and enable institutions with regulatory compliance. The correlation between impact on a business process through ECM implementation stage is demonstrated and been shown to follow reported hypothesis by Reimer (2002). The objective of this article is to provide (1) a typical architecture of an ECM, (2) identify key challenges in implementation and (3) implementation road map strategy. © 2014 Elsevier Ltd.