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Banja Luka, Bosnia and Herzegovina

Stary C.,University for Business Engineering and Management
Communications in Computer and Information Science | Year: 2011

Establishing new paradigms, such as S-BPM, requires education. In this paper, an educational proposal is developed, not only to help members of existing BPM communities shifting, but also capturing the dynamics of the field itself. The approach is grounded on the concepts of evidence-based practice and learning, stemming from medicine, and epistemological considerations. In the paper the major constituents of evidence-based S-BPM education are discussed and exemplified: provision of knowledge and content generation, exploration and consolidation, sharing and distribution. They can be intertwined and designed in a variety of ways. Of particular interest are stakeholder-specific perspectives and behavior patterns, as the change over time, and require sophisticated features and a corresponding scheme of representing BPM content, information about user-specific content individualization, and social interaction. © 2011 Springer-Verlag. Source

Li M.,Northeastern University China | Mao J.,University for Business Engineering and Management
International Journal of Information Management | Year: 2015

Intelligent advisory services are becoming increasingly pervasive. Ranging from e-Commerce to e-Government platforms, intelligent advisory systems, with user-centered design, can potentially overcome technical barriers that commonly exist on traditional websites. This study explores the impact of system-user communication style similarities on the user's perception towards the virtual advisory service in the healthcare domain. Drawing on Similarity-Attraction Theory, we propose a research framework to investigate this relationship. Through a mixed-method approach, including preliminary surveys, experiments and follow-up interviews, this study shows that an intelligent advisory system's communication style, when aligned well with a user's communication style, can better engage the user and lead to more perceived transparency, enjoyment, informativeness and credibility during the interaction process. Overall, hedonic aspects of user perceptions are shown to be more critical for creating a feeling of social presence and reuse intentions than utilitarian ones. The implications of the study for research and practice are then discussed. © 2014 Elsevier Ltd. Source

Vaccaro G.L.R.,University for Business Engineering and Management | Korzenowski A.L.,Unisinos University
IIE Annual Conference and Expo 2015 | Year: 2015

Overall Equipment Effectiveness (OEE) is an indicator frequently used for measuring efficiency of critical equipment. Typically presents a negative asymmetrical distribution, limited to the interval [0;1]. Due to this characteristic, it is uncommon using statistical control procedures for monitoring OEE. This study aims to contribute to this discussion by presenting an approach for monitoring OEE through statistical control procedures. The OEE/TEEP control chart is presented with sensitization procedures, allowing the user to adapt the results of the monitoring process to the needs of the monitored resource constraint. Performance results are presented based on an extensive Monte Carlo simulation study, with 4551 sets of 20 thousand observations each. One application example is also presented, for illustrating the potential of the proposed control charts. Source

Lianjie S.,University of Macau | Hang-Fai Y.,Hong Kong University of Science and Technology | Wei J.,University for Business Engineering and Management
Journal of Quality Technology | Year: 2010

abs Similar to the CUSUM location chart, the traditional CUSUM dispersion chart can be designed to optimize the detection of specified variance changes. However, this optimality property requires that the magnitude of the out-of-control variance is known exactly a priori. To get away from this requirement, this paper suggests an adaptive CUSUM procedure for signaling changes in the process variance of unknown sizes. The basic idea is to first estimate the current process variance and then dynamically adjust the CUSUM chart to match the variance estimate. A two-dimensional Markov chain model is developed to analyze the chart performance. The comparison results with the traditional CUSUM dispersion chart and other competitive procedures favor the proposed one. Source

Ton D.T.,University for Business Engineering and Management | Smith M.A.,George Washington University
Electricity Journal | Year: 2012

The DOE Smart Grid R&D Program considers microgrids as a key building block for a Smart Grid and has established microgrid R&D as a key focus area. A significant number of R&D needs and challenges have been identified for microgrids during two workshops, with input from more than 170 experts and practitioners representing a broad group of stakeholders. © 2012. Source

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