Munich, Germany
Munich, Germany

Telefónica Germany GmbH & Co. OHG is a provider of broadband, landline and mobile telecommunications in Germany. The company trades as O2 and Alice. Previously Viag Interkom, it was acquired by Telefónica in 2006. The company was renamed from Telefónica O2 Germany to Telefónica Germany on April 1, 2011 following the completion of a merger with HanseNet. Telefónica Germany purchased E-Plus on 1 October 2014. As part of the purchase, Telefónica reduced its stake in its subsidiary to 62.1%.Telefónica Germany's main competitors are Telekom Deutschland and Vodafone. Wikipedia.

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Huawei wins 'Excellence Award' at TM Forum Live! 2017 jointly with Telefonica Germany and China Mobile Huawei receives awards for Outstanding Contribution to Enabling Improved Customer Centricity and Open Digital Ecosystem Platform of the Year Huawei is the winner of two TM Forum Excellence Awards, in recognition of the exceptional transformation projects that the company, in partnership with its customers, has delivered over the past 12 months. TM Forum announced the Excellence Award winners at its flagship TM Forum Live! 2017 conference in Nice, France, during the Excellence Awards Gala dinner on Monday, May 15th, at the prestigious Palais de la Mediterranee. TM Forum also highlighted the winners during the opening keynote session on Tuesday, May 16th. Huawei was honored in the following categories: - Outstanding Contribution to Enabling Improved Customer Centricity - Telefonica Germany and Huawei - Open Digital Ecosystem Platform of the Year - China Mobile and Huawei Cayetano Carbajo Martin, CTO, Telefonica Germany GmbH & Co. OHG, said: "Telefonica is very much focused on managing the customer experience, and Huawei CEM is central to our strategy. By using Huawei CEM, we have been able to really measure the customer experience, end to end. This Technology is quite Unique to provide the view we were missing with our existing tools." Ding Hongqing, Deputy General Manager of Planning & Construction Department, China Mobile Group, said: "We are delighted that China Mobile has won the Open Digital Ecosystem Platform of the Year award, the establishment of the platform, is significant measure adopted by China Mobile as part of our Big Connection strategy. We acknowledge the ongoing influence of TM Forum for its promotion of standards and application of the API Exposure Platform during the implementation of the project. In the meantime, China Mobile is willing to contribute to and share our best practices and successful experience with TM Forum and other organizations, and expecting more partners to join roadmap to digital success." "Our customers have been incredibly ambitious in their approach to digital transformation and these awards are a recognition of those achievements," said Lee Yee VP Marketing Huawei Software. "As a strategic partner, we were honored to be recognized in partnership with our customers. It's a great reflection of Huawei's vision and delivery that our customers are very happy to share their digital transformation experience." "Congratulations to Huawei for its achievement in the 2017 TM Forum Excellence Awards," said Nik Willetts, CEO, TM Forum. "Operational and solution excellence, innovation, and digital industry leadership exemplify the winners of this prestigious award. Our sincere congratulations to Huawei for accelerating digital transformation and its commitment to the Forum, our members and the industry as a whole." Outstanding Contribution to Enabling Improved Customer Centricity Telefonica Germany and Huawei - The application encryption used by Over the Top (OTT) players prevents operators from recognizing or classifying OTT data consumed by consumers. Without compromising service encryption, Telefonica and Huawei used innovative Deep Flow Inspection (eDFI) techniques in the CEM solution to detect usage for the 200 most popular encrypted OTT services. This technology is the basis to re-enable customer centricity operation transformation for the dynamic market, and improve the accuracy of customer-focused network investments and analytics based on true customer experience. Open Digital Ecosystem Platform of the Year China Mobile and Huawei -- China Mobile Zhejiang Co.,Ltd (a China Mobile operating company) serves 50m+ subscribers in the Zhejiang Province of China. In 2015, supported by Huawei, the operator commenced work on a strategically critical B2B2x API exposure platform and partner ecosystem. At the end of 2016, the platform offers over 270 APIs that have been called over 2 billion times, enabling innovative business and consumer services for over 1000 partners. The platform has delivered new revenue streams to China Mobile Zhejiang, generating over 100M RMB in 2016. Huawei plays a key role in TM Forum's collaboration community and our product development is continually guided by the open and agile standards that TM Forum promotes. Huawei has over 3,000 members of staff who are certified through TMF Learning and Certification programs. Huawei now employees more TMF Certified Professionals than any other company. The winners of TM Forum's 2017 Excellence Awards were judged by an impartial and independent panel of leading industry experts and analysts, including George Glass, Chief Systems Architect, BT Group plc; Greg Tilton, Founder and CTO, DGIT; Johanne Mayer, Director Product Marketing, Oracle Corporation; Julie Woods-Moss, President and Chief Marketing and Innovation Officer, Tata Communications Ltd.; Laurent Laboucher, Vice President APIs and Digital Ecosystems, Orange; and Mark Francis, Vice President Global Compute and Storage Operations, AT&T Services, Inc. The judging panel was led by Chairman Michael Lawrey, CEO, Penryhol Consulting and former Executive Managing Director Network and Technology, Telstra. This press release was issued through EmailWire.com - press release distribution services. CONTACT INFORMATION Company: Huawei Contact: Julia Simonova-Lopez Phone: +447432144804 Email:


News Article | February 27, 2017
Site: www.realwire.com

Mobile World Congress, Barcelona, 27th February 2017 – MYCOM OSI, the leading independent provider of Assurance, Automation and Analytics solutions to the world’s largest Communications Service Providers (CSPs), today announced that Telefonica Germany is realizing Europe’s largest network merger project using its Network Performance Management solution to optimize network performance, quality of service and capacity for the consolidated network. In 2014 Telefonica acquired KPN’s E-Plus to become Germany’s largest mobile network operator with 44 million subscribers. In 2016 it started integrating both O2 and E-Plus network infrastructure so as to provide customers with an outstanding network experience of coverage, performance and quality, as well as to realize reduced capital and operational costs. The network integration project started with GSM and UMTS technologies in early 2016 and added a combined LTE infrastructure in mid-2016. As part of the network merger, the operations – including NOC/SOC and the underlying OSS – will be also combined, consolidated and upgraded to state-of-the-art. One of the biggest operational challenges is to manage the joint network performance and quality of service as well as to optimize the capacity of the new integrated network without any impact on customer experience. After reviewing the market and conducting a competitive evaluation of leading suppliers, Telefonica Germany selected the MYCOM OSI PrOptima™ unified performance management product to optimize network performance, quality of service and capacity management. Key to the selection decision was MYCOM OSI’s proven delivery ability, high technical compliance and fast deployment, as well as the broadest support for multiple technologies and equipment vendors across RAN, CS Core, PS Core and VAS networks. Other important factors in selecting MYCOM OSI were the ability to process very large volumes of performance management data in near real-time and the generation of the advanced correlations and computations that would result in accurate capacity utilization and forecasts. It was also very important that the system provided scalability to meet the size of the merged network as well as its growth in the future. “Both O2 and E-Plus independently used MYCOM OSI PrOptima™ performance management systems successfully for many years prior to the network merger, and although we comprehensively evaluated other solutions in the market, MYCOM OSI was re-confirmed as the leading solution,” said Marcus Thurand, VP Network Operations, Telefonica Germany, “But in addition, MYCOM OSI differentiated with their integrated ProInsight™ network analytics product and Guided Diagnostics solutions which we plan to roll out soon to help with our planning and operational processes.” “Telefonica Germany is renowned for its technical leadership but even with Telefonica Germany’s immense technical skill and experience the merger of these two networks and their operational processes is a complex challenge in the industry,” commented MYCOM OSI President and CTO, Mounir Ladki. “Certainly the ability for MYCOM OSI technology to scale end-to-end across very large networks, process high volumes of data in near-real time, and seamlessly integrate network analytics are key to success. But underpinning this is the fundamental reason that MYCOM OSI has the deep telecom expertise to build high-quality technology that works in real-world, complex and challenging environments.” About MYCOM OSI MYCOM OSI is a leading independent provider of Assurance, Automation and Analytics solutions to Tier-1 CSPs including AT&T, Deutsche Telekom, Globe, Reliance Jio, Safaricom, Sprint, STC, Telefonica, Telenor, T-Mobile, Verizon and Vodafone. Its telecom-centric solutions, which include Performance Management, Fault Management, Service Management, Automation/Orchestration, and Network Analytics: create intelligence out of billions of disparate data across vendors, technologies and domains; align network, service and customer teams; empower users with flexibility and autonomy from vendors; deliver efficiency through automation/orchestration capabilities. MYCOM OSI is headquartered in London UK, has 250+ staff worldwide and has been 100% focused on telecom networks for 25+ years. Further information about MYCOM OSI can be found at www.mycom-osi.com. Follow us on Twitter @mycomosi or our LinkedIn company profile.


Patent
Telefonica Germany | Date: 2011-11-02

The present invention refers to an apparatus for controlling data traffic in a cell of a cellular network wherein the apparatus comprises means for determining the data rate of an ongoing data session established between a first client device located in a cell and a network device wherein said data session is used for receiving streaming data, means for determining the data rate of an ongoing data session established between a second client device located in the same cell and a network device wherein said data session is used for receiving non streaming data, means for determining a Quality of Experience of the data stream of the first client device and means for adjusting the data rate of the first and/or second client device if the determined Quality of Experience of said data stream of the first client device is lower than a predetermined threshold.


Apple is finally starting to allow customers to pay for their App Store and iTunes purchases through carrier billing - at least in Germany. The company has been reluctant so far in offering this option, although both carriers and customers have long been requesting it. Carriers, for their part, tried to come up with various workarounds, but official support is always better. Carrier billing comes particularly in handy in markets where a large number of people don't own credit or debit cards, as it makes it easier for them to buy apps or other paid content directly. Otherwise, customers often have to rely on gift cards to make their purchases. It now seems that Apple is finally taking steps to remedy this situation, as the company finally started supporting carrier billing in Germany through Telefonica's O2. This adds a simple and convenient way to pay for iTunes and App Store purchases beyond credit or debit cards, allowing customers to link their phone number and charge the content to their mobile bills. O2 customers in Germany can now enter their phone number instead of a credit or debit card number into their iTunes account information and take advantage of this new payment method. Once they have entered their phone number, all of their subsequent purchases from iTunes, App Store, Apple Music or iBooks will automatically be charged directly to their phone bill. Customers who are not on contract, meanwhile, can select to have purchases debited from a prepaid amount they add to their phone. Apple has yet to make an official announcement in this regards, but Telefonica has confirmed to TechCrunch that O2 has indeed started to quietly roll out this feature across Germany. The option should become available to all users within the next week or two. "Telefónica Germany is working with Apple related to carrier billing," a company spokesperson told TechCrunch in an emailed statement. "Payment via the O2 phone bill is now available for Apple Music, iTunes, App Store and iBooks Store Purchases. The service is gradually being rolled out and will be available for all O2 customers (prepaid and postpaid) in Germany by the beginning of November 2015." This initial rollout in Germany sparks hopes that Apple could soon to offer carrier billing to a wider extent and more markets are expected to get the feature soon. If the implementation in Germany proves successful, Apple should extend the courtesy to users in the U.S. and other markets worldwide as well, allowing them to pay for their iPurchases through their phone bills. For now carrier billing is still not an option in the U.S., as the only current solutions are credit cards, iTunes gift cards and PayPal, but it could become available soon.


News Article | October 27, 2015
Site: www.telegraph.co.uk

Apple is seemingly expanding its iTunes billing options by charging users as part of their mobile phone bills for the first time. iTunes costs have previously only been payable using credit or debit cards linked to customers' accounts, but German O2 customers have spotted a carrier billing option on iTunes billing pages as reported by TechCrunch , suggesting the company may be poised to roll it out across Europe. Customers are prompted to enter their phone number to add the cost of the app, track, film or other iTunes purchase to their mobile bill, removing the reliance on a credit or debit card, or even a bank account. Google has offered carrier billing for its Play Store purchases for some time, which is available across more than 30 countries, though only on Three, T-Mobile and O2 in the UK. O2, which is owned by Telefonica, told the site that all O2 customers across Germany would have the option of paying via carrier billing by the beginning of November. “Telefónica Germany is working with Apple related to carrier billing,” a spokesperson said. “Payment via the O2 phone bill is now available for Apple Music, iTunes, App Store and iBooks Store Purchases. The service is gradually being rolled out and will be available for all O2 customers (prepaid and postpaid) in Germany by the beginning of November 2015.” Whilst the back-end billing processor remains unknown, it is likely to be Boku, whom O2 has financially backed in the past. Carrier billing is generally popular in areas across the world where credit and debit cards, and bank accounts are less common than in the UK, suggesting Apple is looking to facilitate further ease of payment in these areas. iTunes customers were recently targeted by a phishing scam prompting them to enter their financial details in order to obtain a false refund for an expensive purchase.


News Article | October 27, 2015
Site: www.businessinsider.com.au

For most customers, Apple charges iTunes or App Store purchases to a credit or debit card tied to your Apple ID. But in Germany, Apple is working with the carrier Telefónica to let iPhone owners make iTunes Store purchases through their carrier bill. That means instead of Apple processing the charges, Telefónica adds the charges to the customer’s monthly bill. “Telefónica Germany is working with Apple related to carrier billing,” a spokesperson told TechCrunch after the change was first spotted. “Payment via the O2 phone bill is now available for Apple Music, iTunes, App Store and iBooks Store Purchases. The service is gradually being rolled out and will be available for all O2 customers (prepaid and postpaid) in Germany by the beginning of November 2015.” The addition of carrier billing may not seem revolutionary for more developed countries like the US. But in large parts of Asia and other emerging markets, “credit card ownership is low while access to internet grows rapidly,” according to mobile payments company Fortumo. “This creates a challenge for merchants who have a large user base in the region as those users are unable to make payments,”Mattias Liivak, Fortumo’s head of marketing, said in a blog post in August. “Carrier billing solves this challenge by enabling payments for any phone owner, regardless of whether they have a bank account or not.” Apple hasn’t provided any information about the feature and its possible availability outside of Germany. Tech Insider reached out to Apple for comment and will update this story if we hear back. Get THE MID-YEAR SMARTPHONE MARKET REPORT now! A comprehensive look at the global smartphone market from BI Intelligence by platform, vendor, country and more. Insights into the power struggles between the biggest platforms and the underdogs. Get the Report Here »


Apple has just rolled out a new way for people to pay for their iTunes purchases in the form of carrier billing, starting with O2/Telefonica in Germany. According to TechCrunch, users can now pay for apps and other iTunes purchases by linking up their phone numbers to charge the items to their mobile bills, bypassing the need for a credit or debit card. As you can see in the above screenshot, O2 users in Germany now have the option to enter their phone numbers instead of a credit or debit card number into their iTunes’ account information. Once done, any purchases from Apple Music, iTunes, the App Store and iBooks will then be charged directly to a user’s phone bill, or debited from a prepaid amount that the user may have added to an out of contract phone. O2, owned by Telefonica, has confirmed that the feature has started to get quietly rolled out across Germany and will be available to all users by next month. “Telefónica Germany is working with Apple related to carrier billing,” a spokesperson told us in an email. “Payment via the O2 phone bill is now available for Apple Music, iTunes, App Store and iBooks Store Purchases. The service is gradually being rolled out and will be available for all O2 customers (prepaid and postpaid) in Germany by the beginning of November 2015.” In regions like Canada however, carrier billing may not seem like a big deal to a lot of iPhone users since credit / debit cards and bank account penetration are both very high.


News Article | October 27, 2015
Site: www.imore.com

Apple is slowing beginning to support carrier billing for items purchased from iTunes, the iOS App Store and more. O2/Telefónica in Germany has confirmed it has begun adding carrier billing for those purchases from Apple's services in addition to the traditional credit or debit card. "Telefónica Germany is working with Apple related to carrier billing," a spokesperson told us in an email. "Payment via the O2 phone bill is now available for Apple Music, iTunes, App Store and iBooks Store Purchases. The service is gradually being rolled out and will be available for all O2 customers (prepaid and postpaid) in Germany by the beginning of November 2015." Apple has not yet commented officially on this new feature, and it's not currently known when or if carrier billing will be expanded to other markets around the world.


News Article | February 26, 2015
Site: blog.telefonica.de

Telefónicas Startup-Programm Wayra kann einen neuen Erfolg melden: Die jungen Gründer der Firma parkpocket aus der Münchner Akademie haben einen besonders prominenten Investor für sich gewonnen. Die Stuttgarter TecDAX-Firma GFT Technologies mit ihrem bekannten Gründer Ulrich Dietz investiert dabei zum ersten Mal in ein Startup. Gleichzeitig veröffentlicht parkpocket auch die neue Version seiner App, die ein besonders ärgerliches Alltagsproblem löst: die lästige Suche nach einem freien Parkplatz. Das neue Investment ist ein besonderer Vertrauensbeweis für die intelligente Technik, mit der parkpocket die Belegung von Parkplätzen in Echtzeit anzeigen kann. Sobald einer frei wird, weiß die praktische App schon Bescheid, denn parkpocket arbeitet eng mit Städten und Europas führenden Parkhausbetreibern zusammen und ist an deren Datenbanken und Systeme angeschlossen. Nicht nur die Parkplatzsuche wird so vereinfacht, auch die Umwelt freut sich: Geschätzte 40 Prozent des innerstädtischen Verkehrsaufkommens werden durch Parkplatzsuchen verursacht. Die Nutzer der App profitieren außerdem vom Preisvergleich und Informationen über Öffnungszeiten, der Verfügbarkeit von Behindertenparkplätzen und anderen Details. » Weiter lesen


HAMBURG, Germany and SAN FRANCISCO, March 19, 2015 /PRNewswire/ -- CoreMedia, a leading digital experience (DX) company, today announced CoreMedia 8, the latest release of its innovative, omni-channel digital experience platform. CoreMedia 8 is designed for companies to deliver differentiating online digital experiences that engage their customers across all channels and provide the foundation for a digital strategy that can create sustainable, profitable growth. CoreMedia 8 empowers digital marketing and editorial teams to collaborate in real-time, create personalised online experiences that blend content from multiple internal and external sources, localise the experience for different regional markets, and deliver them across any digital channel or device. The digital experiences people now have on their mobile phones, rich web applications, and conversations aided by social media are vital to a company's growth and profitability. This represents an extraordinary opportunity for companies that know how to work effectively and leverage their internal external resources to deliver relevant omni-channel digital experiences. According to the Harvard Business Review, "Organisations able to skillfully manage the entire experience reap enormous rewards: enhanced customer satisfaction, reduced churn, increased revenue, and greater employee satisfaction. They also discover more effective ways to collaborate across functions and levels, a process that delivers gains throughout the company[1]." "Online audiences crave engaging, relevant real-time experiences that forge a powerful connection between themselves, their friends, and the things they love. In order to build lasting bonds with their digital customers, companies need to unify these experiences and deliver genuine value at every stage of the customer journey," said Glenn Conradt, VP of global marketing at CoreMedia. "Our customers are looking for more than a traditional web content management (WCM) system. They require an affordable, scalable and unified platform that ensures cross-departmental collaboration; editorial speed and accuracy; and delivers the real-time, omni-channel experiences that delight, inform, and inspire their customers. That is precisely what we're delivering with CoreMedia 8." CoreMedia 8 provides an industry-leading DX platform to support a broad range of online objectives, including: Companies that adopt CoreMedia 8 expect to realise a number of benefits including: CoreMedia 8 is available now, and is already in use by T-Systems Multimedia Solutions. For more information, visit www.coremedia8.com. About CoreMedia CoreMedia is a leading digital experience (DX) company that has been powering the online strategy of organizations across varied industries for more than 19 years. We partner with our customers to connect them with their audiences wherever they are by seamlessly integrating digital, e-Commerce and social media assets, accelerating time to market, and increasing the productivity of business users. Our solutions also help transform e-Commerce stores by infusing visually compelling and immersive content into the online customer experience, resulting in increased engagement, sales, and loyalty. Established in 1996, CoreMedia is headquartered in Hamburg, Germany, with offices in San Francisco, Washington, London and Singapore. CoreMedia's clients include global brands, such as Australian Broadcasting Corporation (ABC), BILD, CLAAS, Continental, Deutsche Telekom, Henkel, Internet Broadcasting, Office Depot and Telefónica Germany. [1] "The Truth About Customer Experience", by Alex Rawson, Ewan Duncan, and Conor Jones, Harvard Business review, September 2013 (https://hbr.org/2013/09/the-truth-about-customer-experience)

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