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Electronic City, India

Joshi A.,Indian Institute of Technology Bombay | Sarda N.L.,Indian Institute of Technology Bombay | Tripathi S.,Technology Mahindra Ltd.
Journal of Systems and Software | Year: 2010

Integrating human-computer interaction (HCI) activities in software engineering (SE) processes is an often-expressed desire. Two metrics to demonstrate the impact of integrating HCI activities in SE processes are proposed. Usability Goals Achievement Metric (UGAM) is a product metric that measures the extent to which the design of a product achieves its user-experience goals. Index of Integration (IoI) is a process metric that measures the extent of integration of the HCI activities in the SE process. Both the metrics have an organizational perspective and can be applied to a wide range of products and projects. An attempt has been made to keep the metrics easy to use in the industrial context. While the two metrics were proposed mainly to establish a correlation between the two and thereby demonstrate the effectiveness of integration of HCI in SE processes, several other applications seem likely. The two metrics were evaluated in three independent studies: a classroom-based evaluation with two groups of students, a qualitative feedback from three industry projects, and a quantitative evaluation using 61 industry projects. The metrics were found to be useful, easy to use, and helpful in making the process more systematic. Our studies showed that the two metrics correlate well with each other and that IoI is a good predictor of UGAM. Regression analysis showed that IoI has a somewhat greater effect on UGAM in projects that use the agile process model than the waterfall process and in the projects that are executed as a contracted software development service than in the projects in product companies. UGAM also correlated well with the traditional usability evaluations. © 2010 Elsevier Inc. All rights reserved. Source

Natarajan S.,University of New South Wales | Haboussi M.,University of Paris 13 | Manickam G.,Technology Mahindra Ltd.
Composite Structures | Year: 2014

In this paper, the bending and free flexural vibration behavior of sandwich plates with carbon nanotube (CNT) reinforced facesheets are investigated using QUAD-8 shear flexible element developed based on higher-order structural theory. This theory accounts for the realistic variation of the displacements through the thickness, and the possible discontinuity in slope at the interface, and the thickness stretch affecting the transverse deflection. The in-plane and rotary inertia terms are considered in the formulation. The governing equations obtained using Lagrange's equation of motions are solved for static and dynamic analyses considering a sandwich plate with homogeneous core and CNT reinforced face sheets. The accuracy of the present formulation is tested considering the problems for which solutions are available. A detailed numerical study is carried out based on various higher-order models deduced from the present theory to examine the influence of the volume fraction of the CNT, core-to-face sheet thickness and the plate thickness ratio on the global/local response of different sandwich plates. © 2014 Elsevier Ltd. Source

Technology Mahindra Ltd | Date: 2014-11-07

Computer software for computer system and application development, deployment and management; computer software for administration of computer networks; computer hardware and peripherals; computer software for monitoring, informing, analyzing, evaluating, correcting, transforming, operating, reporting, testing, tracking and checking of computer system and network service operations in the field of Application Service Management (ASM). Operation and administration of telecommunication systems and networks for others; computerized office management; computer-assisted business information and research services; compilation and systemization of information into computer databases; updating and maintenance of data in computer databases; computer file management; business assistance, management and information services; home warranty services, namely, arranging for repairs and replacement of major home systems, appliances and parts thereof provided by others pursuant to service agreements; customer relationship management. Telecommunications consultation; telecommunication services, namely, providing electronic message alerts via the internet; providing technical support services regarding the usage of communications equipment; electronic transmission of messages and data; providing electronic telecommunication connections; transmission of information by electronic communications networks. Platform as a service (PAAS) featuring computer software platforms for monitoring, informing, analyzing, evaluating, correcting, transforming, operating, reporting, testing, tracking and checking of computer system and network service operations; Information Technology (IT) consulting services; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; technical support services, namely, installation, administration, and troubleshooting of web and database applications; installation, maintenance and repair of computer software; research and development of computer software and technology in the field of information technology; technical support, namely, monitoring technological functions of computer network systems; computer server hosting.

Technology Mahindra Ltd | Date: 2015-03-17

The embodiment of the present invention provides a computer implemented network centric system and method for real-time traffic offloading belonging to a plurality of subscribers from a cellular network to a Wi-Fi network. When the cellular network utilization is greater than certain threshold and if there is capacity available in the Wi-Fi network, then the present invention classifies the subscribers based on subscriber and network parameters and offloads them to the Wi-Fi network using adaptive dichotomic methodology. The proposed invention also analyzes any external interrupts with the pre-determined trigger rules and accords them highest priority for offload.

Disclosed are methods and systems for handling social media inputs in an existing multi-channel converged CSTA based infrastructure. The methods and systems may be characterized by determination of priority and potential churn index of the inputs received from sentiment analysis module based on predetermined parameters. The inputs are translated into qualifier by using predetermined combinations of severity index and anticipated churn index, which are then adapted into the CSTA specifications. Thereafter, the method and system includes determination of routing of the adapted posts for further treatment using inbound mechanism or outbound mechanism. Specifically, the routing of the inbound post is carried out leveraging the one number service of the CSTA based infrastructure.

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