Stenden University of Applied Sciences
Emmen, Netherlands

Stenden University of Applied science is a state-funded professional university in the north of the Netherlands. The University is the product of the merger in 2008 of Hogeschool Drenthe and Christelijke Hogeschool Nederland. Stenden University of Applied science has more than 11000 students. Wikipedia.

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Sluijter J.,Stenden University of Applied Sciences | Otten M.,Stenden University of Applied Sciences
ACM International Conference Proceeding Series | Year: 2017

At Stenden University students from all over the world study together; all these different nationalities and cultures result in different ideas concerning academic success. The basis of this project was to develop a personalized dashboard for students via Microsoft Office 365 Power BI in which students can set their own personal KPI's. The raw data from the Student Information System (SIS) was transformed into clear visualizations that will help students gain better insight into their academic performance. This information can be used either independently or in consultation with their student advisor. © 2017 ACM.

Pijpker J.,University of Management and Technology | Pijpker J.,Stenden University of Applied Sciences | Vranken H.,University of Management and Technology | Vranken H.,Radboud University Nijmegen
Proceedings - 2016 European Intelligence and Security Informatics Conference, EISIC 2016 | Year: 2017

We studied how Internet Service Providers (ISPs) are involved in botnet mitigation in the Netherlands. Although Dutch ISPs on average perform very well with respect to botnet mitigation, botnets still are a significant threat and many end-user systems are infected by bot-malware. We created a reference model which summarizes measures for botnet mitigation from scientific literature that ISPs can take. Our model is structured according to the five stages in the anti-botnet lifecycle: prevention, detection, notification, remediation, and recovery. We validated our reference model in an empirical study by means of semi-structured interviews with a representative sample of Dutch ISPs. Our study identified which measures actually have been taken by ISPs, and why other measures have not been taken (yet). It became clear that ISPs spend most effort on prevention and notification towards customers, thereby focusing on individual bots. ISPs currently have little incentive to implement further measures for detection, remediation, and recovery. Although ISPs are well capable of applying advanced detection and follow up actions, they do not apply such measures mainly due to privacy concerns of customer data. Furthermore, although ISPs do cooperate in various ways, there still is room for improvement, particularly in the sharing of information on botnet infections and mitigation practices with stakeholders and peer ISPs. © 2016 IEEE.

Folmer A.,Stenden University of Applied Sciences | Haartsen T.,University of Groningen | Huigen P.P.P.,University of Groningen
Human Dimensions of Wildlife | Year: 2013

Interest in understanding emotional bonds with protected areas has been growing. However, attention has hardly been focused on the role of wildlife in emotional bonding. Our research first explored the relationship between the perceived importance of seeing wildlife and emotional attachment to a protected area, the Dutch Wadden Sea Area. Second, we investigated to what extent this relationship was driven by behavioral connections with nature, and sociodemographics. Results of our survey (n = 211) revealed that the perceived importance of seeing birds contributed directly to emotional attachment. The perceived importance of seeing seals and small marine wildlife contributed indirectly, via behavioral connections with nature. In addition, our results showed that behavioral connections with nature affected emotional attachment more than the perceived importance of seeing wildlife and respondents' sociodemographics. Consequences for natural resource managers are discussed. © 2013 Copyright Taylor and Francis Group, LLC.

Schweizer C.,Stenden University of Applied Sciences | Knorth E.J.,University of Groningen | Spreen M.,Stenden University of Applied Sciences
Arts in Psychotherapy | Year: 2014

Well-ordered empirical information on 'what works' in art therapy with children diagnosed with Autism Spectrum Disorders (ASD) hardly exists. For that reason a systematic review was undertaken covering the period 1985-2012. Our study explored academic and practice-based sources with the aim to identify core elements of art therapy for normal/high intelligent target group children up to 18 years. Eighteen descriptive case-studies were found and analyzed according to the Context Outcomes Art Therapy (COAT) model. The results indicate that art therapy may add to a more flexible and relaxed attitude, a better self-image, and improved communicative and learning skills in children with ASD. Art therapy might be able to contribute in mitigating two main problem areas: social communicative problems, and restricted and repetitive behavior patterns. Typical art therapeutic elements such as sensory experiences with sight and touch may improve social behavior, flexibility and attention-abilities of autistic children. Considering the limited evidence that was found, primarily existing of elaborated clinical case descriptions, further empirical research into the process and outcomes of art therapy with ASD children is strongly recommended. © 2014 Elsevier Ltd.

PubMed | University of Tilburg, Stenden University of Applied Sciences and Colorado State University
Type: Case Reports | Journal: International journal of offender therapy and comparative criminology | Year: 2015

The effect of music therapy on anger management and coping skills is an innovative subject in the field of forensic psychiatry. This study explores the following research question: Can music therapy treatment contribute to positive changes in coping skills, anger management, and dysfunctional behavior of forensic psychiatric patients? To investigate this question, first a literature review is offered on music therapy and anger management in forensic psychiatry. Then, an explorative study is presented. In the study, a pre- and post-test design was used with a random assignment of patients to either treatment or control condition. Fourteen participants complete datasets were collected. All participants received treatment as usual. Nine of the participants received a standardized, music therapy anger management program; the five controls received, unplanned, an aggression management program. Results suggested that anger management skills improved for all participants. The improvement of positive coping skills and diminishing of avoidance as a coping skill were measured to show greater changes in music therapy participants. When controlling for the exact number of treatment hours, the outcomes suggested that music therapy might accelerate the process of behavioral changes.

News Article | February 16, 2017

Aachen/Germany, 16 February 2017: As the Software Asset Management (SAM) market matures, Aspera, a specialist in the sector, is entrusting the task of expanding the French market to Margreet Fortuné. Margreet, with over 20 years of experience marketing IT services solutions, will take on this highly strategic position. Her sound technological knowledge, as well as her leadership skills, make her the perfect representative for the software asset management company with more than 180 employees. Aspera continues to grow internationally by heightening its presence in mainland France after entering the American and international markets. "The task that Aspera has given me corresponds perfectly with my passion for commercial development in technology," said Margreet Fortuné. Aspera also has a growing client base and good results with large French organizations. “This year seems like the ideal time to strengthen our position in France and with our French partners. There are a lot of French companies who wish to optimize the management of their software assets and we have the solutions they need," Margreet explained. After more than 12 years at Netopia as Head of Sales and EMEA Partners in the software division, Margreet created her own consulting company. She then continued her career at Absolute Software where she took on different roles in commercial development. In addition to her commercial skills and flair for languages - she speaks four languages fluently - her technical expertise helped her to lead the team of EMEA pre-sales engineers at Absolute. Then in October 2015, Heat Software, which merged with LANdesk, hired her as the EMEA and APAC sales manager, a position she held until now. Margreet has a Bachelor's Degree in International Business and Languages from the Stenden University of Applied Sciences in the Netherlands and a degree in International Business from the École Supérieure de Gestion (a top business school) in Niort. About Aspera Aspera is a highly specialized provider of software asset management solutions. Hundreds of enterprises worldwide rely on Aspera, including more than 35 Fortune Global 500 companies. Since 2000, our award-winning software and services--including the SmartTrack license management technology--have been successfully implemented in international projects, representing diverse industries such as banking and finance, automotive, telecommunications, and pharmaceuticals. Aspera is part of USU Software AG (ISIN DE 000A0BVU28), which is listed in the Prime Standard Segment of the German Stock Exchange (DAX). Further information can be found in the Internet at

Lashley C.,Stenden University of Applied Sciences
Worldwide Hospitality and Tourism Themes | Year: 2013

Purpose: This paper aims to argue that hospitality educators need to develop courses that move away from the somewhat restricted programmes concerned almost exclusively with subjects deemed to be relevant to hospitality management. A more explicit concern with developing students' intellectual abilities will better serve both the industry and them as individuals. Fundamentally engagement with the study of hospitality through an array of science and social science disciplines will secure a more substantial foundation on which to study for hospitality management. Design/methodology/approach: The paper reflects a number of pieces of research into the nature of hospitality management education and dominant learning styles on these programmes. It goes on to argue that programmes need to be designed to extend the curriculum beyond immediate management of hospitality business operations. Findings: The paper argues that program design of hospitality management has tended to be dominated by a kind of tyranny of relevance where content has been almost exclusively focused on preparation for the world of work and careers in the management of hospitality operations. This dominant pragmatic agenda has been further compounded by the predominant activist learning styles of students. Without dismissing the need for programmes to prepare graduates for careers in the industry, it goes on to argue that program content should also aim to prepare participants to be critical thinkers by exposing them to content informed by social science. Research limitations/implications: The paper advocates streams of study to be built into these programmes informed by social sciences and developing critical thinking. Practical implications: The paper provides an analytical model to assist program designers and managers in developing participants who are philosophical practitioners. Originality/value: The paper provides a model for understanding the principles needed to be used in the design of programmes in hospitality © Emerald Group Publishing Limited.

Moufakkir O.,Stenden University of Applied Sciences
Tourism Analysis | Year: 2010

Information about customer satisfaction and service quality in the hospitality and tourism industry is hardly visible in the academic literature, mainly due to the proprietary nature of the data. Similar information in the airline industry literature is even less visible, even though policies change. One of the most recent policies in the airline industry is the pay for in-flight food and drinks. This article offers information about the policy, and empirically examines its impact on travelers' experience. A sample of 217 cases was used for the analysis. Randomly selected travelers were queried about their experience with paying for in-flight food and drinks and related issues, such as intention to pay, pay arrangement, and desired mode of payment. Generally, most travelers did not support the policy, and those who have had the experience found it cumbersome. On the other hand, overall quality on board, including food and service, was perceived rather positive. Subsequent recommendations for airline companies were offered. © 2010 Cognizant Comm. Corp.

Postma A.,Stenden University of Applied Sciences
Tourism Recreation Research | Year: 2014

Today’s visitor attractions are faced with a highly dynamic business environment which requires recurring and often high investments to remain attractive for customers and leads to a short life cycle. In order to help visitor attractions to anticipate future developments in good times and to make appropriate strategic decisions to extend the life cycle, the European Tourism Futures Institute (ETFI) has taken the initiative to carry out a futures study for the visitor attraction business in the Netherlands for the first time. The aim of the study was to acquire a reliable and plausible picture of the interests of visitors in the future and the development opportunities for visitor attractions in the Netherlands. By means of a survey with a representative sample of the Dutch population and a Delphi survey with the management of a few European amusement parks, developments in the business environment were identified that are expected to be the most important and most uncertain in the next ten years. The results were used to create four different scenarios that could be used by the visitor-attraction business to develop innovative strategies, concepts, products, services or business models that would make the attraction more future-proof. © 2014 Tourism Recreation Research.

Ellen T.,Stenden University of Applied Sciences | Zhang R.,Stenden University of Applied Sciences
Journal of Foodservice Business Research | Year: 2014

This article examined how company restaurant servicescape influenced patrons' emotional states and behavioral intentions. Using data collected from 149 guests at the company restaurant of a Dutch governmental organization in The Hague, it was found that the guests' perception of the company restaurant servicescape influenced their emotional states (pleasure and arousal) and through these emotions, their behavioral intentions. A principal component analysis followed by a confirmatory factor analysis reduced the number of independent variables from 33 to 25. Structural equation modeling showed that the company restaurant's ambient conditions and signs, symbols, and artifacts had significant effects on the level of pleasure and arousal experienced by the guests. In addition, pleasure had a significant effect on behavioral intentions. Theoretical and practical implications of the results are discussed. © Taylor & Francis Group, LLC.

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