Otto Group

Maastricht, Netherlands

Otto Group

Maastricht, Netherlands

The Otto Group of companies, with headquarters in Charlotte, North Carolina, is a developer, manufacturer and supplier of waste-handling equipment with subsidiaries in more than 40 countries and factories on all continents. Founded in 1934, the group sprung from industrial origins. Its businesses interests in the environmental sector include waste handling equipment, environmental engineering, recycling, consulting services, and hauling. The Group also assumed a leadership position in the Germany's DSD program run by Der Grüne Punkt, and in plastics transformation. The group’s financial arm has been investing in private equity, venture capital, and real estate around the world for more than two decades. This activity includes an M&A and asset management division. Wikipedia.

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News Article | May 4, 2017
Site: www.businesswire.com

NORTHBROOK, Ill.--(BUSINESS WIRE)--Global home furnishings retailer Crate and Barrel today announced the appointment of Neela Montgomery as Chief Executive Officer. The former Executive Board Member for Multi-Channel Retail of Crate and Barrel’s shareholder, Hamburg-based Otto Group, will assume the role effective August 1, 2017. The 42-year-old Briton joined the Otto Group in November 2014 and has very successfully led the Otto Group’s Multi-Channel Retail strategy. Serving simultaneously on multiple boards for Otto Group companies, the Chairwoman has guided the outstanding development of the companies she has served; including most notably Crate and Barrel. “Crate and Barrel is a strong brand, a great company and a team of wonderful people,” says Neela Montgomery. "I am looking forward to developing the company further by taking over not only strategic, but now also operational responsibility.” Before joining the Otto Group, Montgomery spent twelve years at Tesco Plc, the world's third-largest retailer, where she held a variety of leadership roles internationally including Chief Merchant for Tesco Malaysia, U.K. E-Commerce Director and U.K. General Merchandise Director on the U.K. Board of Tesco. Montgomery started her career in strategy and marketing consulting both in the U.S. and U.K. She holds a Bachelor's degree from Oxford University and an M.B.A. from INSEAD having studied in France and Singapore. “I respect Neela Montgomery’s decision to lead a company under her responsibility,” shared Dr. Michael Otto, Chairman of the Otto Group Supervisory Board. “Though we will miss her strategic and creative force on the Group Executive Board, Crate and Barrel gains a passionate global leader.” Crate and Barrel is an industry-leading home furnishings retailer known for exclusive designs, excellent value and superb customer service. Working directly with European ateliers and factories, Crate and Barrel was among the first to introduce affordable household goods and contemporary home décor to American consumers. Founded in 1962 and headquartered in Illinois, the brand's essence has translated perfectly to the omnichannel era more than 50 years after opening its first store. The company operates stores throughout the U.S. and Canada as well as international franchise locations across the globe. For more information, visit www.crateandbarrel.com.


News Article | May 29, 2017
Site: www.businesswire.com

NORTHBROOK, Ill.--(BUSINESS WIRE)--Global home furnishings retailer Crate and Barrel today confirmed that CEO Doug Diemoz has left the company to pursue his next challenge. Crate and Barrel Board Chair Neela Montgomery will become the new CEO effective August 1, 2017. In the interim, Montgomery will continue in her current position, working closely with President and Chief Merchant Steve ‘Woody’ Woodward, and Chief Operating Officer, Mike Relich. According to Mr. Diemoz: "I would like to thank the Otto Group and the associates of the Crate and Barrel brands for their unwavering commitment to our turnaround success." In an announcement to the company Ms. Montgomery thanked Doug “for his commitment in his role and wish him all the best in his future career.” Ms. Montgomery added “The Crate and Barrel family of brands has seen a strong turnaround in the past two years and I firmly believe the best is yet to come. Our vision of delivering great design for inspired living and providing best in class service to each and every customer remains strong.” Founded in 1962 in Chicago, the Crate and Barrel family of brands has a combined retail footprint of more than 110 store locations serving major markets across North America as well as a robust online presence. Crate and Barrel is an industry-leading home furnishings specialty retailer, known for its exclusive designs, excellent value and superb customer service. In addition to a thriving direct marketing division that services more than 90 countries, the company operates stores throughout the U.S. and Canada as well as international franchise locations around the globe. Working directly with European ateliers and factories, Crate and Barrel was among the first to introduce affordable household goods and contemporary home décor to American consumers. Founded in 1962, the brand's essence has translated perfectly to the omnichannel era 55 years after opening its first store. The Crate and Barrel family of brands, which includes CB2 and The Land of Nod, is owned by Otto Group, a global retail and services group based in Hamburg, Germany.


News Article | May 9, 2017
Site: www.prnewswire.com

« Nous ne pouvons plus être que de simples boîtes fonctionnelles et transactionnelles de vente au détail. Nous devons en faire plus. Il faut que cela se transforme en expérience. Et je pense que les frontières vont s'estomper dans le sens où le numérique va se rapprocher de plus en plus de l'état de boutique physique, et où il y aura plus d'interactions humaines au sein du monde numérique également », a déclaré Bridget Lea - directrice des magasins, activités en ligne, multicanal et chaîne d'approvisionnement d'O2 (Telefónica Royaume-Uni) « Le numérique devient de plus en plus important. Vous ne pouvez pas l'ignorer parce que les clients qui entrent dans vos magasins sont déjà numériques. Ayant leurs smartphones sur eux, ils peuvent toujours vérifier les prix des concurrents lorsqu'ils sont dans votre magasin, et s'ils ne peuvent pas trouver un produit, ils regarderont sur votre site web pour voir s'ils peuvent le commander en ligne », a déclaré Jens-Ole Boelsen - directeur de l'expérience utilisateur d'Otto Group A RETAIL LEADERS GUIDE a été créé par le Customer Experience Exchange for Retail, avant la réunion stratégique de cette année qui se tiendra à Londres les 4 et 5 juillet, où 80 des plus grands esprits de l'expérience client, qui s'engagent tous à fournir des expériences extraordinaires, se rencontreront pour débattre des plus grands défis et référencer leurs stratégies. Vous pouvez en découvrir plus en visitant http://bit.ly/2pr2fhm, en appelant le +44 (0)207 368 9484 ou en envoyant un courriel à exchangeinfo@iqpc.com.


News Article | May 9, 2017
Site: www.prnewswire.co.uk

Over the past year or so, the retail industry has been shaken with disruptive technology, driven by advances in mobile devices and social media with retailers needing to be one step ahead of the marketplace, ensuring their strategies are agile enough to adapt to market changes. It precisely because of these industry challenges that the report "CX DISRUPTORS: " was created - to look at the disruptors affecting the industry and the cutting edge CX technologies CX leaders are investing in to tackle the ever increasing consumer demands. The report features seven exclusive interviews with senior level executives including: GM - Stores, O2; Customer Management Director, Shop Direct; Head of User Experience, Otto Group; Operations Director, HMV and more as they describe how they've addressed the industries biggest customer experience challenges. Access your complimentary copy of the report here: http://bit.ly/2pn2Xex. "We can't just be functional, transactional retail boxes anymore. We have to do more than that. It will be more about an experience. So we have to become more experiential. And I think the lines will start to blur in terms of digital being more in the bricks-and-mortar estate, and also more human interactions within the digital world as well." Bridget Lea - Director of Stores, Online, Multichannel and Supply Chain, O2 (Telefónica UK) "Digital is becoming much more important, you cannot ignore it because your customers walking into your stores are already digital. They have their smartphone with them and so what they can always do is check prices of competitors while they're at your store, and if they can't find a product, they'll check your website and whether they can order it online." Jens-Ole Boelsen - Head of User Experience, Otto Group "The biggest factor probably comes with omnichannel retailing, in terms of you being able to deliver to a customer, consistently, exactly what they're looking for. And if you get that wrong, badly wrong, I think you could really suffer." Neil Taylor - Retail Director, HMV So what are the biggest challenges and disruptors facing the retail world? Discover the answers to these critical questions by downloading your complimentary copy of the CX DISRUPTORS: created by the Customer Experience Exchange for Retail, ahead of this years' strategic meeting which will be held in London on the 4 - 5 July, where 80 of the leading CX minds, all of whom are committed to delivering extraordinary experiences, will be meeting to discuss their biggest challenges and benchmark their strategies. Find out more by visiting http://bit.ly/2pr2fhm calling +44 (0)207 368 9484 or emailing exchangeinfo@iqpc.com.


Hasel M.,Otto Group
Communications of the ACM | Year: 2011

SOCIAL NETWORKING AND interfaces can be seen as representative of two characteristic trends to have emerged in the Web 2.0 era, both of which have evolved in recent years largely independently of each other. A significant portion of our social interaction now takes place on social networks, and URL addressable APIs have become an integral part of the Web.14 The arrival of OpenSocial7,8,13 now heralds a new standard uniting these two trends by defining a set of programming interfaces for developing social applications that are interoperable on different social network sites. Social network sites such as MySpace, Facebook, or XING are all examples of online communities that are technically accommodated through networking software that maps a social graph.1 This enables individual members to create and maintain personal profiles and to manage their connections to other members within a network community (for example, to friends, colleagues, or business contacts). The networking software often permits the sending and receiving of messages via the respective site as well as supporting socalled update feeds that let users know about their contacts' activity within a given network. In the context of social applications, networking sites are referred to as containers. By means of the OpenSocial API, the container grants its applications access to its social graph (such as profile and contact data), as well as to any messaging systems or update feeds. Used by collaborating people, these applications then create a far richer user experience than software that exists outside a social graph context. © 2011 ACM.


News Article | February 22, 2017
Site: tech.eu

Berlin-based venture capital firm Project A has closed its second fund of €140 million with a follow up vehicle of €40 million expected to close soon. Investment in the fund was led by the European Investment Fund with participation from Axel Springer, Otto Group, ProSiebenSat.1, Jahr, Haniel, Ravensburger, and Oetker. Individual investors in the new German fund include Trivago CEO, Rolf Schrömgens; Internetstores CEO, Rene Köhler, dress-for-less cofounder Holger Hengstler; and AppNexus CEO Brian O’Kelley. “We are pleased to have such a diverse range of investors in our new fund,” said Thies Sander, founding partner of Project A, which intends to invest in areas like digital health, B2B, and Industry 4.0 through this new fund. It will invest up to €5 million per company and up to €10 million across several rounds. Founded in 2012, Project A’s portfolio includes WorldRemit, ZenMate, and Catawiki, with a total portfolio value of over €2.5 billion. It holds shares between 10% and 35% throughout the portfolio.


Bamberg and Hong Kong – December 15, 2016 – Computop, a leading payment service provider, and AsiaPay, one of Asia-Pacific’s most distinguished payment service providers, today announced their new strategic partnership. The relationship enables retailers to securely process payments in Asia-Pacific through Computop’s Paygate payment gateway using the payment methods that consumers in the region prefer and trust, helping to positively impact sales and the overall customer experience. A recent e-Marketer report noted that Asia-Pacific will remain the world’s largest retail e-commerce market, with sales expected to top $1 trillion in 2016 and more than double to $2.725 trillion by 2020. Findings also noted that the region will see the fastest rise in retail e-commerce sales, increasing 31.5% this year. In addition, according to a study by Kantar TNS, Asia-Pacific is leading the world in mobile payment with over half (53%) of connected consumers using their mobile phones to pay for goods or services at the point-of-sale via apps. As such, the Computop and AsiaPay partnership enables retailers to capitalize on the growth opportunity that Asia-Pacific presents. “Expanding business into foreign markets may seem daunting, but working with companies that have a strong foothold in those regions and that understand the payment behaviors and preferences of consumers in those countries is key to retailer success,” said Ralf Gladis, CEO of Computop. “Through our partnership with AsiaPay, Computop is able to provide merchant customers with the opportunity to take advantage of Asia-Pacific consumers’ appetite for e-commerce. With Computop Paygate integrated with AsiaPay, retailers benefit from the secure payment options that southeast Asian consumers expect and trust.” “We are very honoured to be a strategic partner of Computop,” said Joseph Chan, CEO of AsiaPay. “Our company has more than 16 years of experience in credit card processing and international business service, giving us a solid position as a premier e-Payment player in the region. Furthermore, we have a keen understanding of merchants’ payment requirements in the fast-paced e-commerce business environment. We believe that a strategic cooperation with Computop can help merchants improve their processing efficiency, thereby contributing to their business growth as well as support their global endeavor,” he added. Founded in 2000, AsiaPay offers secure and cost-effective electronic payment processing solutions and services to banks and e-businesses globally. The company offers a variety of card payments, online bank transfers, e- wallets and cash payments across over 16 countries, including Hong Kong, China, India, Indonesia, Malaysia, Singapore, Philippines, Taiwan, Thailand and Vietnam. It is a certified international 3-D secure vendor for VISA, MasterCard, American Express and JCB. Computop Paygate is a PCI-certified omnichannel payment platform that provides retailers with secure payment solutions and efficient fraud prevention for international markets. Computop integrated AsiaPay into Paygate to offer merchants a wide range of payment methods in the Asia-Pacific region to support their cross-border and global commerce efforts. Payment methods available on Paygate include Alipay, American Express, JCB, Tenpay and WeChat, along with many other widely-accepted payment options that consumers in these countries use. About Computop Computop is a leading global payment service provider (PSP) that provides compliant and secure solutions in the fields of e-commerce, POS, m-commerce and Mail Order and Telephone Order (MOTO). The company, founded in 1997, is headquartered in Bamberg, Germany, with additional independent offices in China, the UK and the U.S. Computop processes transactions totalling $24 billion per year for its client network of over 14,000 mid-size and large international merchants and global marketplace partners in industries such as retail, travel and gaming. Global customers include C&A, Fossil, Metro Cash & Carry, Rakuten, Samsung and Swarovski. Following the recent asset deal with the Otto Group, Computop is now processing payments for merchants that previously used EOS Payment, including all 100 Otto retail brands. In cooperation with its network of financial and technology partners, which it has expanded over many years, Computop offers a comprehensive multichannel solution that is geared to the needs of today's market and provides merchants with seamlessly integrated payment processes. For further information, please visit www.computop.com. About AsiaPay Founded in 2000, AsiaPay, a premier electronic payment solution and technology vendor and payment service provider, strives to bring advanced, secure, integrated and cost-effective electronic payment processing solutions and services to banks, corporate and e-Businesses in the worldwide market, covering international credit card, China UnionPay (CUP) card, debit card and other prepaid card payments. AsiaPay is an accredited payment processor and payment gateway solution vendor for banks, certified IPSP for merchants, certified international 3-D Secure vendor for Visa, MasterCard, American Express and JCB. AsiaPay offers its variety of award-winning payment solutions that are multi-currency, multi-lingual, multi-card and multi-channel, together with its advanced fraud detection and management solutions. Headquartered in Hong Kong, AsiaPay offers its professional e-Payment solution consultancy and quality local service support across its other 12 offices in Asia including: Thailand, Philippines, Singapore, Malaysia, Mainland China, Taiwan, Vietnam, Indonesia and India. For more information, please visit www.asiapay.com and www.paydollar.com. For further information, please contact: Jessica Mularczyk Ascendant Communications, for Computop in the U.S. Tel: 508-498-9300 E-mail: jmularczyk@ascendcomms.net Charlotte Hanson Ascendant Communications, for Computop in the UK Tel: +44 (0) 208 334 8041 E-mail: chanson@ascendcomms.net


News Article | February 15, 2017
Site: globenewswire.com

Dublin, Feb. 15, 2017 (GLOBE NEWSWIRE) -- Research and Markets has announced the addition of the "Global e-commerce Logistics 2017" report to their offering. The report takes a top-down approach and presents this analysis first from a broad, industry-wide perspective, and then delves further to examine the supply chains of major e-retailers and the logistics providers which support them. The growth of e-commerce has prompted a fundamental change in the operations that take place within logistics facilities, compared to the operations which feed brick and mortar outlets. Global e-commerce Logistics 2017, offers readers valuable insight into the development and future prospects of this market. In addition, as well as bespoke market size and forecasts at a global, regional and country level, this report is offering, for the first time, the data and analysis of e-commerce logistics costs as a % of sales for 20 online retailers. This report contains: - Concise insight into how e-commerce continues to shape the global logistics market - Comprehensive profiles of the logistics strategies deployed by a variety of retailers - Analysis of how the role of the warehousing in the supply chain has evolved as result of changing consumer demands - Insight into the innovations and disruptive technologies within e-commerce logistics operations - Market size and forecast data for the global e-commerce logistics market, split by six regions and 27 countries What will you learn about e-commerce logistics market sizing and cost structures? - e-commerce logistics market sizes for the world, six regions and 27 countries - 2016 growth rates and forecasts to 2020 for all these markets - Data showing the e-commerce logistics costs as a % of sales for 20 online retailers between 2011 and 2015 - Analysis of the differences in e-commerce logistics cost structures by vertical sector (general goods, fashion, grocery, luxury goods), retail channels (traditional online retailer, multi/omni channel, online marketplaces) and geography (labour costs vs logistics efficiency) - Analysis of how logistics costs are divided between fulfilment and last-mile costs. Evidence from six companies. What will you learn about the effects of e-commerce on the warehousing industry? - This report examines how warehouses and the networks they sit within have developed and what changes may be seen in the future - LSPs and retailers operating e-fulfilment centres must drive economies of scale if they are to run profitable operations. - Warehousing features, locations and supporting technologies have come under strain as a result of changing consumer expectations, particularly within the last mile. Ti has examined the changes and provides examples of retailers' various e-fulfilment options. - Retailers' planning software has been optimised over the years for a single distribution channel: brick and mortar. Ti has examined the tech which has supported the industry so far and the tech which could disrupt it. Key Topics Covered: 1.0 Introduction 1.1 Executive Summary 1.2 Key findings 1.3 What is e-commerce? 1.4 Recent developments in e-commerce 2.0 e-commerce warehousing and logistics networks 2.1 The effects of e-commerce on the warehousing industry 2.2 Warehousing requirements 2.3 Fulfilment network options 2.3.1 Low volumes 2.3.2 Volume growth 2.3.3 Dedicated facilities 2.3.4 Networked fulfilment 2.3.5 Hub stores 2.4 Inventories 2.4.1 US retail inventory to sales ratio 2.4.2 Inventory management 3.0 The last-mile 3.1 Progression of the last-mile 3.2 The scale and importance of the B2B e-commerce sector 3.3 The blurring of B2B and B2C 3.4 Last-mile networks 3.5 The cross-border e-commerce opportunity 3.5.1 Case Study: Cross-border e-commerce in the Americas 3.5.2 Case Study: Australian cross-border e-commerce market 3.6 Alternative delivery networks 3.7 Last-mile operations 3.8 Returns 4.0 Technology and the future of e-commerce 4.1 Introduction 4.2 Technology push 4.2.1 AI 4.2.1.1 Delivery flexibility 4.2.1.2 IoT 4.2.1.3 Autonomous vehicles 4.2.1.4 Warehouse automation 4.2.2 3D Printing 4.3 Market pull 4.3.1 Cross-border e-commerce 4.3.2 Returns 5.0 e-commerce logistics costs structures, market sizes and forecasts 5.1 Definition of e-commerce logistics costs 5.2 Summary of logistics costs structures in e-commerce 5.3 e-commerce logistics costs as a % of sales for selected retailers 5.4 Differences in e-commerce logistics cost structures 5.4.1 Vertical sectors 5.4.2 Retail channels 5.4.3 Warehousing/fulfilment costs vs Last-mile/outbound shipping costs 5.4.5 Other considerations 5.4.4 Geographies 5.4.6 Differences in e-commerce logistics cost structures:Store-based vs e-commerce 5.5 e-commerce logistics market sizing methodology 5.6 Global e-commerce logistics market size and forecast 5.6.1 Global e-commerce logistics market size and forecast by region 5.7 Africa e-commerce logistics market size and forecast 5.7.1 Africa e-commerce logistics market size and forecast bycountry 5.8 Asia Pacific e-commerce logistics market size and forecast 5.8.1 Asia Pacific e-commerce logistics market size andforecast by country 5.9 Europe e-commerce logistics market size and forecast 5.9.1 Central & Eastern Europe and CIS e-commerce logistics market size and forecast 5.9.1.1 Central & Eastern Europe and CIS e-commerce logistics market size and forecast by country 5.9.2 Western Europe e-commerce logistics market size and forecast 5.9.2.1 Western Europe e-commerce logistics market size and forecast by country 5.10 Middle East e-commerce logistics market size and forecast 5.10.1 Middle East e-commerce logistics market size and forecast by country 5.11 North America e-commerce logistics market size and forecast 5.11.1 North America e-commerce logistics market size and forecast by country 5.12 South America e-commerce logistics market size and forecast 6.0 e-commerce logistics strategies 6.1 The role and development of accessibility 6.2 Big data and its effect on retail supply chain 6.3 Alibaba 6.4 Amazon 6.5 Argos 6.6 ASOS 6.7 eBay 6.8 JD.com 6.9 John Lewis 6.10 Macy's 6.11 Newegg 6.12 Otto Group 6.13 Rakuten 6.14 Tesco 6.15 Walmart 7.0 Logistics provider profiles 7.1 Aramex 7.2 Australia Post 7.3 Clipper Logistics 7.4 DHL Express 7.5 Post - eCommerce - Parcel 7.6 FedEx 7.7 Hermes 7.8 iForce 7.9 Japan Post 7.10 La Poste 7.11 S.F. Express 7.12 SEKO Logistics 7.13 Singapore Post 7.14 UPS 7.15 USPS 7.16 XPO Logistics 7.17 Yamato 8.0 Appendix 8.1 e-commerce logistics market size 8.2 e-commerce logistics market size forecast scenarios 8.3 Other retail sales data For more information about this report visit http://www.researchandmarkets.com/research/tkhr6p/global_ecommerce


Research and Markets has announced the addition of the "Global e-commerce Logistics 2017" report to their offering. The report takes a top-down approach and presents this analysis first from a broad, industry-wide perspective, and then delves further to examine the supply chains of major e-retailers and the logistics providers which support them. The growth of e-commerce has prompted a fundamental change in the operations that take place within logistics facilities, compared to the operations which feed brick and mortar outlets. Global e-commerce Logistics 2017, offers readers valuable insight into the development and future prospects of this market. In addition, as well as bespoke market size and forecasts at a global, regional and country level, this report is offering, for the first time, the data and analysis of e-commerce logistics costs as a % of sales for 20 online retailers. - Concise insight into how e-commerce continues to shape the global logistics market - Comprehensive profiles of the logistics strategies deployed by a variety of retailers - Analysis of how the role of the warehousing in the supply chain has evolved as result of changing consumer demands - Insight into the innovations and disruptive technologies within e-commerce logistics operations - Market size and forecast data for the global e-commerce logistics market, split by six regions and 27 countries What will you learn about e-commerce logistics market sizing and cost structures? - e-commerce logistics market sizes for the world, six regions and 27 countries - 2016 growth rates and forecasts to 2020 for all these markets - Data showing the e-commerce logistics costs as a % of sales for 20 online retailers between 2011 and 2015 - Analysis of the differences in e-commerce logistics cost structures by vertical sector (general goods, fashion, grocery, luxury goods), retail channels (traditional online retailer, multi/omni channel, online marketplaces) and geography (labour costs vs logistics efficiency) - Analysis of how logistics costs are divided between fulfilment and last-mile costs. Evidence from six companies. What will you learn about the effects of e-commerce on the warehousing industry? - This report examines how warehouses and the networks they sit within have developed and what changes may be seen in the future - LSPs and retailers operating e-fulfilment centres must drive economies of scale if they are to run profitable operations. - Warehousing features, locations and supporting technologies have come under strain as a result of changing consumer expectations, particularly within the last mile. Ti has examined the changes and provides examples of retailers' various e-fulfilment options. - Retailers' planning software has been optimised over the years for a single distribution channel: brick and mortar. Ti has examined the tech which has supported the industry so far and the tech which could disrupt it. 1.0 Introduction 1.1 Executive Summary 1.2 Key findings 1.3 What is e-commerce? 1.4 Recent developments in e-commerce 2.0 e-commerce warehousing and logistics networks 2.1 The effects of e-commerce on the warehousing industry 2.2 Warehousing requirements 2.3 Fulfilment network options 2.3.1 Low volumes 2.3.2 Volume growth 2.3.3 Dedicated facilities 2.3.4 Networked fulfilment 2.3.5 Hub stores 2.4 Inventories 2.4.1 US retail inventory to sales ratio 2.4.2 Inventory management 3.0 The last-mile 3.1 Progression of the last-mile 3.2 The scale and importance of the B2B e-commerce sector 3.3 The blurring of B2B and B2C 3.4 Last-mile networks 3.5 The cross-border e-commerce opportunity 3.5.1 Case Study: Cross-border e-commerce in the Americas 3.5.2 Case Study: Australian cross-border e-commerce market 3.6 Alternative delivery networks 3.7 Last-mile operations 3.8 Returns 4.0 Technology and the future of e-commerce 4.1 Introduction 4.2 Technology push 4.2.1 AI 4.2.1.1 Delivery flexibility 4.2.1.2 IoT 4.2.1.3 Autonomous vehicles 4.2.1.4 Warehouse automation 4.2.2 3D Printing 4.3 Market pull 4.3.1 Cross-border e-commerce 4.3.2 Returns 5.0 e-commerce logistics costs structures, market sizes and forecasts 5.1 Definition of e-commerce logistics costs 5.2 Summary of logistics costs structures in e-commerce 5.3 e-commerce logistics costs as a % of sales for selected retailers 5.4 Differences in e-commerce logistics cost structures 5.4.1 Vertical sectors 5.4.2 Retail channels 5.4.3 Warehousing/fulfilment costs vs Last-mile/outbound shipping costs 5.4.5 Other considerations 5.4.4 Geographies 5.4.6 Differences in e-commerce logistics cost structures:Store-based vs e-commerce 5.5 e-commerce logistics market sizing methodology 5.6 Global e-commerce logistics market size and forecast 5.6.1 Global e-commerce logistics market size and forecast by region 5.7 Africa e-commerce logistics market size and forecast 5.7.1 Africa e-commerce logistics market size and forecast bycountry 5.8 Asia Pacific e-commerce logistics market size and forecast 5.8.1 Asia Pacific e-commerce logistics market size andforecast by country 5.9 Europe e-commerce logistics market size and forecast 5.9.1 Central & Eastern Europe and CIS e-commerce logistics market size and forecast 5.9.1.1 Central & Eastern Europe and CIS e-commerce logistics market size and forecast by country 5.9.2 Western Europe e-commerce logistics market size and forecast 5.9.2.1 Western Europe e-commerce logistics market size and forecast by country 5.10 Middle East e-commerce logistics market size and forecast 5.10.1 Middle East e-commerce logistics market size and  forecast by country 5.11 North America e-commerce logistics market size and forecast 5.11.1 North America e-commerce logistics market size and forecast by country 5.12 South America e-commerce logistics market size and forecast 6.0 e-commerce logistics strategies 6.1 The role and development of accessibility 6.2 Big data and its effect on retail supply chain 6.3 Alibaba 6.4 Amazon 6.5 Argos 6.6 ASOS 6.7 eBay 6.8 JD.com 6.9 John Lewis 6.10 Macy's 6.11 Newegg 6.12 Otto Group 6.13 Rakuten 6.14 Tesco 6.15 Walmart For more information about this report visit http://www.researchandmarkets.com/research/kpnl3x/global_ecommerce


News Article | February 23, 2017
Site: globenewswire.com

Saint-Ouen (France), 23 February 2017 - At its meeting on 23 February 2017, Gfi Informatique's Board of Directors, chaired by Vincent Rouaix, reviewed the condensed consolidated financial statements for the financial year ended 31 December 2016[2]. "2016 was marked by the strongest level of organic growth since 2009 and by the Group's successful international expansion. Following the acquisitions of Impaq in Eastern Europe, Efron in Spain and South America and Roff in Portugal, South America and Angola, international business now accounts for 25% of Group sales[3]. In 2017, like in 2016, the Group will continue to invest in innovation and new solutions and will continue to expand through both organic growth and acquisitions", said Vincent Rouaix, Chairman and Chief Executive. GROUP ACTIVITY: REVENUE UP BY 13.6% - EBITDA INCREASE OF 15.1% Group revenue broke through the one billion mark in 2016, ending the year at €1,015.4 million, up by 13.6% compared with 2015 on a reported basis and by 8.1% on a like for like basis. EBITDA totalled €80.1 million in 2016 versus €69.6 million in 2015. It was up by 15.1% and represented 7.9% of revenue. The Group's operating margin came to €61.7 million, i.e. 6.1% of revenue, compared with €58.7 million in 2015, corresponding to a 5.1% increase in value. Revenue in France, (which accounts for 82% of Group revenue and 75% of pro-forma revenue of acquisitions), grew by 9.0%, with organic growth of 7.5%, corresponding to its strongest performance of the past six years. This growth is attributable mainly to major contracts won at the end of 2015 and in 2016. Growth in 2016 also reflected the acquisitions of Ordirope and Business Document in software solutions, which were included in the consolidation scope during the year in 2015. Profitability in terms of EBITDA and operating margin declined slightly, by respectively 0.4 point and 1 point. This was the result of clearly identified factors, namely a time lag in telecom activities with foreign operators and a larger number of multi-year contracts at the start-up phase. Also, France invested heavily, more than in 2015, in solutions, innovation and security to prepare its future. Overall the fundamentals, such as activity indicators and billing rates, remained stable relative to the previous year. The transformation in France continued with major operations in 2016 such as the partnership agreement with 3SI (Otto Group). This enabled it to generate around €38 million of revenue with the Otto group, of which 60% was recurrent revenue. In the future it will enable it, thanks to the assets already in the Group, to extend its SAAS and BPO consulting and integration services to the retail sector and, more generally, to all the players concerned by digital trade. Lastly, in December 2016, Gfi Informatique acquired Metaware, a company specialised in modernisation of large systems. Metaware has around sixty top-class experts and excellent tools. This acquisition will enable Gfi Informatique to offer its customers modernisation and maintenance solutions adapted to their business challenges (agility) and to reducing costs. Revenue for the year soared by 40.5% to €183.3 million, with organic growth of 11.6%. All the regions except Morocco-Africa recorded organic growth, thereby confirming the Group's expectations. In 2016, international activity accounted for 18.0% of sales (around 25% pro-forma) compared with 14.6% the previous year. At €12.4 million, the operating margin accounted for 20.1% of total consolidated operating margin and corresponded to 6.8% of revenue compared with 4.1% in 2015. This very substantial improvement confirms the Group's strategy of massing operations in southern Europe and opening up markets in Eastern Europe. Impaq This acquisition gives Gfi Informatique a foothold in Eastern Europe. The Group is now in a position to offer its major customers a new alternative in terms of delivery and has enhanced its portfolio of solutions. Impaq has a workforce of more than 200 people at three sites in Poland, German-speaking Switzerland and England and generated around €15 million of annual revenue in 2016. It has been consolidated in Gfi Informatique's accounts since 1 April 2016. With this transaction, Gfi Informatique has considerable strengthened its market share in Spain (+30%) and its presence with key accounts such as Santander, BBVA, Telefonica, Mapfre and Quiron with which the Group intends to develop its portfolio of services and products. Efron is a reputed Spanish digital services firm with nearly 750 employees and annual revenue of €37 million in 2016. It generates more than €30 million of its revenue in the Spanish market and serves prestigious customers, particularly in the banking, insurance and healthcare sectors. Efron is also firmly established in America (20% of revenue), serving its customers in North America, Mexico and Columbia. Efron has been included in the Group's consolidation scope since 1 October 2016. Roff Roff significantly strengthens Gfi Informatique's SAP integration and maintenance offering. This acquisition gives Gfi more than 1,000 staff worldwide dedicated to SAP technology, grouped under the Roff banner. Roff is one of the leading European players in the SAP integration and maintenance market and its customer base includes big names such as EDP, Givaudan and Solvay. It generated an annual revenue of more than €60 million in 2016. Roff is based in Portugal but it exports its knowhow and nearly half of its sales are now generated with foreign customers, particularly in Switzerland, France, Northern Europe and Latin America. Roff's organisation, with nearly 90% of its production resources spread across its Portuguese sites, enables it to provide a competitive offer in terms of both price and quality. The group has also developed specific skills around the Outsystems platform. Gfi Informatique's acquisition of Roff and Efron have doubled the size of its activities in the Iberian Peninsula to more than €200 million as well as opening up new markets in America, with more than €12 million of revenue generated in this region, particularly in Brazil, Mexico and Colombia. GROWTH IN OPERATING INCOME: 31% AND GROWTH IN NET INCOME: 46% Operating income came to €51.1 million, i.e. 31% more than in 2015. This €12 million increase was attributable in part to a rise in the operating margin and in part to lower non-current expenses. In 2015 the Group had booked charges totalling €7.7 million linked to costs arising on Mannai's entry into the capital and a very old VAT dispute. Moreover, restructuring costs remained under control in 2016 as they remained stable in absolute value despite the strong growth in activity and in the consolidation scope. Net income grew by 46% to €32.1 million while the diluted earnings per share rose from €0.34 in 2015 to €0.49 in 2016. Cash flow after debt servicing and tax was up by 18% to €50.2 million. Investment and capital expenditure increased strongly to €83.8 million compared with €37.2 million in 2015. The bulk concerned the acquisitions (Roff and Efron in particular) which represented €49.2 million, i.e. €30.3 million more than the previous year. At €32.5 million in 2016 compared with €16.9 million in 2015, capital expenditure was also up sharply due to the partnership agreement with 3SI which resulted in the takeover of software assets and greater investment in the development of software solutions. Taking net income into account, equity increased substantially, exceeding the €300 million mark for the first time (€300.6 million). More importantly, these acquisitions which transformed the Group in 2016 nonetheless leave it the possibility of carrying out other such transactions as the Group's net debt/equity ratio stood at 34% at 31 December 2016 and net debt/EBITDA stood at 1.26. At 31 December 2016, the Group had around 14,100 employees, including 9,600 in France. Staff at service centres totalled 1,600, compared with 1,100 at end-2015. 2016: A YEAR OF TRANSFORMATION AND A SPRINGBOARD FOR 2017 2016 was an exceptional year at three levels: organic growth in France and abroad, international expansion (Iberian Peninsula, South America and Eastern Europe) and the substantial increase in products/solutions investment to ensure the Group's future. For 2017, while remaining attentive to the fragile economic environment, the Group will draw on the progress made and a strong balance sheet to pursue its goal of growth and ongoing transformation, further international expansion and a stronger operating margin. - Next release: Wednesday 3 May 2017, revenue for the first quarter 2017. Disclaimer: The items in this press release other than historical facts are estimates. They do not constitute guarantees because of the inherent difficulties in forecasting results. Actual results may differ considerably from explicit or implicit forecasts. Gfi Informatique is a major player in value-added IT services and software in Europe, and through its differentiated approach occupies a strategic position between global firms and niche entities. With its multi-specialist profile, the Group serves its customers with a unique combination of proximity, sector organisation and industrial-quality solutions. The Group has around 14,000 employees and generated revenue of €1,015 million in 2016. Gfi Informatique is listed on the Paris Euronext, NYSE Euronext (Compartment B) - ISIN Code: FR0004038099. For more information: www.gfi.world [2]Audits have been performed on the condensed consolidated financial statements. The certification report will be issued after finalisation of audits on the consolidated financial statements, as well as those required for the publication of the annual financial report.

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