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Nihei M.,NEC Communication Systems LTD. | Horiguchi E.,NEC Communication Systems LTD. | Sato H.,NEC Design and Promotion Ltd.
NEC Technical Journal | Year: 2014

The operation systems supporting communications networks as social infrastructures are required to maintain service quality and improve job efficiency, and the interface between the system and the administrator, called the user interface (UI), is an important factor for implementing these needs. The NEC Group has recently held an exercise to promote UI standardization with the aim of providing consistency between products. This paper describes the process, techniques and results of this activity.

Osada J.,NEC Design and Promotion Ltd. | Yamaguchi T.,NEC Corp | Sasama R.,NEC Corp | Yamada K.,NEC Corp
Communications in Computer and Information Science | Year: 2011

This paper presents interesting findings and strategies for interaction design of a health support system for seniors. The system consists of a pedometer, a terminal with touch screen and a communication robot. Users can touch buttons on the screen and data of the pedometer as inputs. Speech from the robot and text messages on screen is used for output. Because of bringing a robot as a part of the system, this system requires new features beyond existing standards of usability and accessibility. Thus, the authors redefined three key features; a) natural, b) user friendly, and c) enjoyable for a development strategy of the interaction design with a communication robot. © 2011 Springer-Verlag.

Yamaguchi T.,NEC Corp | Sasama R.,NEC Corp | Osada J.,NEC Design and Promotion Ltd. | Yamada K.,NEC Corp
Communications in Computer and Information Science | Year: 2011

It is important for elderly people to be involved in local community to reduce the risk of being isolated. The authors are building a framework with communication robots for encouraging elderly people to participate in more social activities by providing local news that may be interesting. Since physical soundness is also essential for people to participate in such activities, self-monitoring of physical conditions are involved into the framework. A robot- guided interaction system is developed based on the framework so that a robot encourages the user to measure weight and blood pressure daily. The efficiency is estimated by an experiment. © 2011 Springer-Verlag.

Hiroyuki O.,NEC Design and Promotion Ltd.
NEC Technical Journal | Year: 2011

This paper describes the role of design in order to apply user-centered design (UCD) concepts to the various work- flow processes. It also discusses the roles of designers and their effectiveness by focusing on the three main functions of designer activity: imagination, visualization and materialization. The reader also will be introduced to usability evaluations, universal design approaches and other activities as practiced in actual projects by the Design Department of NEC Design and Promotion.

Yasu H.,NEC Corp | Iwata N.,NEC Design and Promotion Ltd. | Kohno I.,NEC Corp
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) | Year: 2013

The importance of user experience (UX) design has increased in enterprise field. In traditional product and service development, a division of labor between UX designers and engineers was necessary. It is, however, difficult to pursue the same development style in the enterprise field. Therefore, in this study, collaborative UX design Methods for Enterprise System between UX designers and engineers were proposed. These Methods were designed to allow UX designers and engineers to supplement each other's knowledge and experience. The first Method was UX Observation Tour, a behavioral observation method used to understand the psychological and/or physical characteristics as well as behavior patterns of target users. In this Method, UX designers and engineers shared user research experience through field work. The second Method was UX Idea Mapping. This was a method for establishing associations between the needs of target users and unique ideas that UX designers and engineers, who achieved a detailed understanding of the target users, developed together based on their expertise in systems. In this study, these two methods were applied to internal projects, and as a result, both Methods effectively promoted collaborative development of UX designs by the UX designers and engineers. © 2013 Springer-Verlag.

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