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News Article | May 22, 2017
Site: www.prlog.org

Prime Potential Informatics offers arrays of services across domains and to all enterprises however big or small.We offer a broad spectrum of services that include Call Center, BPO, KPO, Business Intelligence, Software Development, etc.


·      The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. ·      BPO services include the outsourcing of business-related processes to third-party organizations. ·      The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes. Global BPO Services industry profile provides top-line qualitative and quantitative summary information including: market size (value 2012-16, and forecast to 2021). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Essential resource for top-line data and analysis covering the global bpo services market. Includes market size and segmentation data, textual and graphical analysis of market growth trends and leading companies. - BPO services include the outsourcing of business-related processes to third-party organizations. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes. - CRM BPO services typically include consumer direct services, contact center outsourcing (which includes customer care, sales and marketing, and technical product support), collection services, and claims & warranty services. - Knowledge process outsourcing (KPO) services include research and analytics services such as competitive analysis, quantitative research & analytics, risk management & analytics, strategy & business development research, financial research, and legal process outsourcing (LPO). - Finance & accounting BPO covers operations relating to financial support functions, such as accounts payable and receivable, general ledger, payment processing, invoice, purchase order management & processing, receipt & reconciliation, and management reporting. - Procurement BPO covers the outsourcing of key procurement processes including sourcing support and administration, contract management, demand management, supplier relationship management, and performance reporting. - Vertical-specific BPO covers the outsourcing of services that require domain expertise. Vertical-specific BPO includes a range of processes such as insurance and annuities policy administration, claims and transaction processing, credit card analytics for banks and insurers, patient administration, medical coding, clinical research, and drug discovery & development for healthcare providers and pharmaceuticals. - Any currency conversions used in the creation of this report have been calculated using constant 2016 annual average exchange rates. - The global BPO Services market had total revenues of $140,316.1m in 2016, representing a compound annual growth rate (CAGR) of 4.4% between 2012 and 2016. - There are some very large and highly developed players in the Asia-Pacific market and many companies are located in Asia for the ability to offer offshoring services on a big scale. The North American BPO services market is the largest globally due to the US BPO market, accounting for over 90% of the regional market in value terms. Within Europe the UK is by far the biggest market in value terms almost, 4 times the size of France which is the second largest. - The performance of the market is forecast to decelerate, with an anticipated CAGR of 3.1% for the five-year period 2016 - 2021, which is expected to drive the market to a value of $163,764.0m by the end of 2021. - Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the global bpo services market - Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the global bpo services market - Leading company profiles reveal details of key bpo services market players� global operations and financial performance - Add weight to presentations and pitches by understanding the future growth prospects of the global bpo services market with five year forecasts - What was the size of the global bpo services market by value in 2016? - What will be the size of the global bpo services market in 2021? - What factors are affecting the strength of competition in the global bpo services market? - How has the market performed over the last five years? - What are the main segments that make up the global bpo services market? ReportLinker is an award-winning market research solution. Reportlinker finds and organizes the latest industry data so you get all the market research you need - instantly, in one place. To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/bpo-services-global-industry-had-total-1403161m-in-2016-and-is-expected-to-grow-further-by-2021-300457682.html


·         The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. ·         The performance of the market is forecast to decelerate, with an anticipated CAGR of 3.1% for the five-year period 2016 - 2021, which is expected to drive the market to a value of $163,764.0m by the end of 2021. Global BPO Services industry profile provides top-line qualitative and quantitative summary information including: market size (value 2012-16, and forecast to 2021). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Essential resource for top-line data and analysis covering the global bpo services market. Includes market size and segmentation data, textual and graphical analysis of market growth trends and leading companies. - BPO services include the outsourcing of business-related processes to third-party organizations. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes. - CRM BPO services typically include consumer direct services, contact center outsourcing (which includes customer care, sales and marketing, and technical product support), collection services, and claims & warranty services. - Knowledge process outsourcing (KPO) services include research and analytics services such as competitive analysis, quantitative research & analytics, risk management & analytics, strategy & business development research, financial research, and legal process outsourcing (LPO). - Finance & accounting BPO covers operations relating to financial support functions, such as accounts payable and receivable, general ledger, payment processing, invoice, purchase order management & processing, receipt & reconciliation, and management reporting. - Procurement BPO covers the outsourcing of key procurement processes including sourcing support and administration, contract management, demand management, supplier relationship management, and performance reporting. - Vertical-specific BPO covers the outsourcing of services that require domain expertise. Vertical-specific BPO includes a range of processes such as insurance and annuities policy administration, claims and transaction processing, credit card analytics for banks and insurers, patient administration, medical coding, clinical research, and drug discovery & development for healthcare providers and pharmaceuticals. - Any currency conversions used in the creation of this report have been calculated using constant 2016 annual average exchange rates. - The global BPO Services market had total revenues of $140,316.1m in 2016, representing a compound annual growth rate (CAGR) of 4.4% between 2012 and 2016. - There are some very large and highly developed players in the Asia-Pacific market and many companies are located in Asia for the ability to offer offshoring services on a big scale. The North American BPO services market is the largest globally due to the US BPO market, accounting for over 90% of the regional market in value terms. Within Europe the UK is by far the biggest market in value terms almost, 4 times the size of France which is the second largest. - The performance of the market is forecast to decelerate, with an anticipated CAGR of 3.1% for the five-year period 2016 - 2021, which is expected to drive the market to a value of $163,764.0m by the end of 2021. - Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the global bpo services market - Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the global bpo services market - Leading company profiles reveal details of key bpo services market players� global operations and financial performance - Add weight to presentations and pitches by understanding the future growth prospects of the global bpo services market with five year forecasts - What was the size of the global bpo services market by value in 2016? - What will be the size of the global bpo services market in 2021? - What factors are affecting the strength of competition in the global bpo services market? - How has the market performed over the last five years? - What are the main segments that make up the global bpo services market? Reportbuyer is a leading industry intelligence solution that provides all market research reports from top publishers To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/bpo-services-global-industry-market-value-expected-to--1637640m-by-the-end-of-2021-300457734.html


FxBrokerSupport is one of the most successful BPO & KPO Company that provides end-to-end BPO & KPO services to the global Forex Broker clients. -- FxBrokerSupport is one of the most successful BPO & KPO Company that provides end-to-end BPO & KPO services to the global Forex Broker clients.FX Broker Support is the one of great Service Providers which always strive pn your business to grow with trend in market. We help our clients to run the business globally as meet the expectations of highly demanding customers and monetize their business in multiple languagesWe specialize in supporting forex brokers with Business Process Outsourcing and can help you to get the best  Sales & Support Services offers continuously improving customer experience. Whether it is voice, email or chat, our highly skilled professionals are committed to ensuring customer satisfaction.Rely on us and get benefits of….. Time, money and Quality.·         Quality & Integrity·         Short Startup Time·         Highest Returns·         Reducing Costs·         Full Fledged Customer Support, Marketing, Sales, Fraud prevention, Risk management·         Data Security & NDAOur goal is to maximize our clients growth by ensure quality & support.Contact us Today and see how we can work for you to achieve your Business Goals. Get your Own Outsourced Team to support your Forex Broker Contact Centered TODAY..!FxBrokerSupport.comPhone: +65.31590388Phone: +91 97675 49179Email: sales@fxbrokersupport.comSkype: info@fxbrokersupport.com


News Article | May 4, 2017
Site: marketersmedia.com

— Summary Global BPO Services industry profile provides top-line qualitative and quantitative summary information including: market size (value 2012-16, and forecast to 2021). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the global bpo services market. Includes market size and segmentation data, textual and graphical analysis of market growth trends and leading companies. Key Highlights - BPO services include the outsourcing of business-related processes to third-party organizations. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes. - CRM BPO services typically include consumer direct services, contact center outsourcing (which includes customer care, sales and marketing, and technical product support), collection services, and claims & warranty services. - Knowledge process outsourcing (KPO) services include research and analytics services such as competitive analysis, quantitative research & analytics, risk management & analytics, strategy & business development research, financial research, and legal process outsourcing (LPO). - Finance & accounting BPO covers operations relating to financial support functions, such as accounts payable and receivable, general ledger, payment processing, invoice, purchase order management & processing, receipt & reconciliation, and management reporting. - HR outsourcing services include benefits administration, payroll services, recruitment outsourcing, relocation and assignment services, workforce administration & development services / talent management, and performance management. - Procurement BPO covers the outsourcing of key procurement processes including sourcing support and administration, contract management, demand management, supplier relationship management, and performance reporting. - Vertical-specific BPO covers the outsourcing of services that require domain expertise. Vertical-specific BPO includes a range of processes such as insurance and annuities policy administration, claims and transaction processing, credit card analytics for banks and insurers, patient administration, medical coding, clinical research, and drug discovery & development for healthcare providers and pharmaceuticals. - Any currency conversions used in the creation of this report have been calculated using constant 2016 annual average exchange rates. - The global BPO Services market had total revenues of $140,316.1m in 2016, representing a compound annual growth rate (CAGR) of 4.4% between 2012 and 2016. - There are some very large and highly developed players in the Asia-Pacific market and many companies are located in Asia for the ability to offer offshoring services on a big scale. The North American BPO services market is the largest globally due to the US BPO market, accounting for over 90% of the regional market in value terms. Within Europe the UK is by far the biggest market in value terms almost, 4 times the size of France which is the second largest. - The performance of the market is forecast to decelerate, with an anticipated CAGR of 3.1% for the five-year period 2016 - 2021, which is expected to drive the market to a value of $163,764.0m by the end of 2021. Scope - Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the global bpo services market - Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the global bpo services market - Leading company profiles reveal details of key bpo services market players’ global operations and financial performance - Add weight to presentations and pitches by understanding the future growth prospects of the global bpo services market with five year forecasts Reasons to buy - What was the size of the global bpo services market by value in 2016? - What will be the size of the global bpo services market in 2021? - What factors are affecting the strength of competition in the global bpo services market? - How has the market performed over the last five years? - What are the main segments that make up the global bpo services market? Table of Content: Key Points EXECUTIVE SUMMARY Market value Market value forecast Category segmentation Geography segmentation Introduction What is this report about? Who is the target reader? How to use this report Definitions Global BPO Services Market Overview Market Data Market Segmentation Market outlook Five forces analysis BPO Services in Asia-Pacific Market Overview Market Data Market Segmentation Market outlook Five forces analysis BPO Services in Europe Market Overview Market Data Market Segmentation Market outlook Five forces analysis BPO Services in France Market Overview Market Data Market Segmentation Market outlook …Continued For more information, please visit http://www.wiseguyreports.com


News Article | May 31, 2017
Site: www.PR.com

Etech has been awarded a contract by a leading auto insurance company to provide Inbound and Outbound voice services to its national client base. Nacogdoches, TX, May 31, 2017 --( Etech has been awarded a contract by a leading auto insurance company to provide Inbound and Outbound voice services to its national client base. The company primarily offers its services online, by phone and through independent insurance agents. Based on the tenure and experience of Etech in providing contact center services and solutions for many global brands and prior experience in the Insurance sector, this client agrees that the Etech service model will be a perfect fit. Etech is also expanding its horizon in the Document Management and KPO (Knowledge Process Outsourcing) services with a Records Retrieval company. Etech will be providing Voice team members to perform the suite of services required throughout the Record Retrieval Lifecycle process, and partner with the company to ensure an effortless customer experience for each interaction. Quality monitoring is central to contact center operations. Measuring the performance of individuals and teams provides the requisite insights for training and development needs. Etech has been chosen to provide quality assurance to a large call center operation with multiple locations which provides services to several Fortune 500 companies. Etech’s specialized services division, Etech Monitoring Solutions (EMS) will provide a centralized quality monitoring solution that will assist this client with their existing campaigns and business strategy. “Adding new clients and business verticals to our portfolio is not only exciting; it represents a confirmation of Etech’s strength in our core competencies. This business will provide revenue opportunities and a venue to demonstrate the Etech competitive edge,” said Etech’s President Matt Rocco. “I have every assurance that our team will exceed our clients’ expectations.” About Etech Global Services Etech Global Services is a leading provider of customer engagement solutions for many of the world’s most trusted brands. They trust Etech with their most precious assets – their customers. Why? Because Etech’s commitment to continuous improvement, next generation technology, and empowering people results in a solution that drives customer experience and reduces effort. Voice, quality monitoring, chat, social media, and email, Etech is here to communicate with your customers when and how they choose. Etech believes in making a remarkable difference for you and your customers. Etech’s industry-leading technology services, like Etech Monitoring Solutions (EMS) division, provide you with analytics and insights into your customer interactions. Etech’s services enable you to enhance customer experience, increase sales results, meet all corporate governance requirements, and obtain a competitive edge over your competition allowing you to increase market share. Nacogdoches, TX, May 31, 2017 --( PR.com )-- Etech Global Services, a leading pioneer in the contact center industry, has recently announced new endeavors with three new clients providing services in a variety of business verticals.Etech has been awarded a contract by a leading auto insurance company to provide Inbound and Outbound voice services to its national client base. The company primarily offers its services online, by phone and through independent insurance agents. Based on the tenure and experience of Etech in providing contact center services and solutions for many global brands and prior experience in the Insurance sector, this client agrees that the Etech service model will be a perfect fit.Etech is also expanding its horizon in the Document Management and KPO (Knowledge Process Outsourcing) services with a Records Retrieval company. Etech will be providing Voice team members to perform the suite of services required throughout the Record Retrieval Lifecycle process, and partner with the company to ensure an effortless customer experience for each interaction.Quality monitoring is central to contact center operations. Measuring the performance of individuals and teams provides the requisite insights for training and development needs. Etech has been chosen to provide quality assurance to a large call center operation with multiple locations which provides services to several Fortune 500 companies. Etech’s specialized services division, Etech Monitoring Solutions (EMS) will provide a centralized quality monitoring solution that will assist this client with their existing campaigns and business strategy.“Adding new clients and business verticals to our portfolio is not only exciting; it represents a confirmation of Etech’s strength in our core competencies. This business will provide revenue opportunities and a venue to demonstrate the Etech competitive edge,” said Etech’s President Matt Rocco. “I have every assurance that our team will exceed our clients’ expectations.”About Etech Global ServicesEtech Global Services is a leading provider of customer engagement solutions for many of the world’s most trusted brands. They trust Etech with their most precious assets – their customers. Why? Because Etech’s commitment to continuous improvement, next generation technology, and empowering people results in a solution that drives customer experience and reduces effort. Voice, quality monitoring, chat, social media, and email, Etech is here to communicate with your customers when and how they choose.Etech believes in making a remarkable difference for you and your customers. Etech’s industry-leading technology services, like Etech Monitoring Solutions (EMS) division, provide you with analytics and insights into your customer interactions. Etech’s services enable you to enhance customer experience, increase sales results, meet all corporate governance requirements, and obtain a competitive edge over your competition allowing you to increase market share. Click here to view the list of recent Press Releases from Etech Global Services


News Article | February 15, 2017
Site: www.prweb.com

Golden Gate BPO Solutions, a global provider of customer management, contact center and business process outsourcing solutions, has announced a new operating partnership with KG Information Systems Private Limited (KGiSL). Based in Coimbatore, India, KGiSL is an innovative provider of business support services, IT consulting and services and back office support. Through this partnership with KGiSL, Golden Gate BPO Solutions will enhance its current offerings by leveraging KGiSL’s India-based Global Business Support and Software Support Services divisions. KGiSL’s Business Support Services (BSS) division focuses on a complete and comprehensive suite of customized services, including multi-channel contact center services, financial services, revenue cycle management (RCM) services, HR services, back-office services and KPO solutions by leveraging its world-class infrastructure and implementing streamlined processes. The Global Software Services (GSS) division primarily develops and supports software requirements for insurance, banking, financial institutions, capital markets and other service-based industries. “KGiSL is committed to helping clients operate more efficiently and improve business process performance by way of their proprietary technology platforms, highly trained and engaged employees, world-class infrastructure, operational excellence and streamlined processes,” says Stephen Ferber, CEO & Managing Partner of Golden Gate BPO Solutions. “Aside from expanding our global delivery footprint and capabilities, we went into this partnership because we share the same core beliefs when it comes to delivering the highest quality solutions for our clients, including customization and adaptation of our clients’ culture, increased speed to market through an entrepreneurial mindset and management culture and the necessity to achieve operating efficiencies in order to yield a lower cost of outsourcing for each of our clients.” Jayamurali Balaguruswamy, CEO of KGiSL Business Support Services added, “Our entire team is very excited about the partnership established with Golden Gate BPO Solutions and we know it will provide us the opportunity and support necessary to serve more US-based clients with customized and creative outsourcing solutions that meet their quality, economic and strategic needs.” Since 1994, KGiSL has established the growth of IT / ITeS services by delivering support to Fortune 500 companies and small/medium enterprises to meet goals, drive business growth and foster innovation. KGiSL has over 2,000 employees in locations around the globe, including India, United States, Jamaica, Malaysia, Singapore and Thailand. For more information, please visit http://www.kgisl.com. Founded in 2006, Golden Gate BPO Solutions provides multi-channel contact center management, customer engagement and business process outsourcing services. We offer a unique and effective call center outsourcing alternative that provides our clients with a high touch client-service provider relationship. Our outsourced call center alternative yields world-class customer care, technical support and sales along with the full spectrum of outsourcing functions required to serve clients’ customers. Our customer engagement centers are located in the United States, Dominican Republic, Belize, Jamaica, the Philippines and India, from which we offer multi-lingual voice, email, web chat, social media, back-office, online help desk and automated support. Golden Gate BPO Solutions is ranked NO. 975 on Inc. magazine’s 35th annual Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies. The Inc. 5000 represents a unique look at the most successful companies within the American economy’s most dynamic segment— its independent small businesses. Started in 1982, this prestigious list of the nation’s most successful private companies has become the hallmark of entrepreneurial success. Companies such as Microsoft, Dell, Domino’s Pizza, Pandora, Timberland, LinkedIn, Yelp, Zillow, and many other well-known names gained their first national exposure as honorees of the Inc. 5000. For more information on Golden Gate BPO Solutions, visit http://www.goldengatebpo.com.


News Article | June 9, 2017
Site: www.prweb.com

transcosmos analytics Inc. , a wholly-owned subsidiary of transcosmos inc. launched an initiative to deploy the world’s most advanced machine learning automation / AI platform “DataRobot” to transcosmos’s Service and Administrations divisions and develop over 100 data scientists, the masters of DataRobot. At the same time, transcosmos delivers DataRobot related services to its clients as a resell partner of DataRobot Japan by leveraging its best practices and know-how on developing data scientists. With over 20 implementation projects already up and running, transcosmos aims to achieve over 100 million yen in revenue in FY2017. transcosmos believes that AI and machine learning are not something that threaten human job security. Rather, these technologies can only unleash their full potential when they work with humans. In fact, AI and machine learning are not born smart. It is humans that make them learn and work smart. Still, it has been a bottleneck for Japanese businesses to “democratize machine learning” as it is a severe challenge to hire and develop data scientists who can master AI and machine learning. In order to overcome the challenge, transcosmos established the AI / Machine learning Promotion Office which drives “democratization of machine learning” and kicked off the project, “1 data scientist for 1 division”. As a first step, it deployed “DataRobot” which helps even an ordinal business person perform deep learning and other highly advanced analysis as if popping something in the microwave. Over 50 employees selected not only from Digital Marketing, E-Commerce, Call Centers and other Service divisions, but also from HR, General Affairs and other Administrations divisions, have received special training and are already working on deploying AI / machine learning in their workplaces across Japan. transcosmos gained significant success in “Nihon Chokuhan”, a mail order brand operated by transcosmos. By utilizing DataRobot for direct mail & catalogue delivery list management operations, sales went up by 150% while man-hour for the operations went down by 50% compared to the predicted model built by its traditional data scientist. transcosmos will utilize the success model across Japan and continues to develop more data scientists, with an aim to make more than 100 data scientists within this year. transcosmos will also help their clients drive their “democratization of machine learning”. Leveraging the success made in “Nihon Chokuhan” brand and its know-how on developing data scientists, transcosmos will deliver DataRobot-related services as a resell partner for DataRobot Japan. Furthermore, transcosmos analytics’s data scientists, who have a wealth of experience, provide value-added services such as DataRobot workshops and training that are tailored to the actual use scenario for their clients. In addition, for the clients to develop a database environment for machine learning and to set links with external systems, transcosmos will provide integrated solutions by combining its unique DMP service “DECode”, “DECAds” series that deliver end-to-end services ranging from ads, marketing to customer support building on digital data, as well as various other outsourcing services. Visit here for more details: http://www.trans-cosmos.co.jp/special/digitalmktg/decode.html “We are very happy to have transcosmos as our new DataRobot resell partner in Japan.” said Jeremy Achin, CEO & Co-Founder of DataRobot, Inc. “DataRobot can accelerate democratization of AI / machine learning with the transcosmos group, global BPO business foundation in East Asia." Jeremy will deliver a keynote speech on AI DATA Summit Day 2, scheduled on June 7. Director & CMO Shunshuke Sato and Corporate Executive Officer Kentaro Ogata will be on stage for transcosmos, a platinum sponsor of the summit. Please visit and register to attend the forum here: URL:http://imediasummit.jp/ai-data-summit/ transcosmos’s origin of business is to deliver quality and valuable services by uniting “people” with “technology” through “scheme”. transcosmos continues to strive to create a world where humans and cutting-edge technologies like AI and machine learning live and prosper together. About transcosmos inc. transcosmos launched its operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients’ business processes focusing on both sales expansion and cost reduction through our 172 locations across 31 countries with a focus in Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of e-commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Services to deliver our clients' excellent products and services to consumers in 49 countries around the globe. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever changing business environment. About transcosmos analytics Inc. transcosmos analytics was established as a 100% subsidiary of transcosmos in May 2012, in order to provide KPO (Knowledge Process Outsourcing) service and to support clients in improving efficiency with their intellectual production activities whilst creating new values. transcosmos analytics responds to the rapidly-changing marketing environment flexibly and speedily in order to expand its clients’ profits and to maximize their customer satisfaction.


News Article | May 9, 2017
Site: www.businesswire.com

NEW YORK--(BUSINESS WIRE)--Kroll Bond Rating Agency (KBRA) released this month’s CMBS Trend Watch today. In April, CMBS private-label pricing volume was $3.7 billion across two conduits ($1.9 billion) and two single borrower deals ($1.8 billion). The sluggish volume represents a 20.4% decline from this time last year. However, we are aware of approximately nine conduits and 14 single borrower deals expected to price by the end of June. In addition, there are also a handful of CRE CLOs and large loan floating rate transactions in the works. The BANK 2017-BNK4, was the first conduit to price in April, pricing at Swaps (S)+95 basis points for the AAA LCF class. The next conduit, CD 2017-CD4, which didn’t price until late April, went out at S+92, on top of the YTD average. The comparable BBB- spreads for BNK4 and CD4 were S+375 and +340, respectively, which were wide compared to last month’s range of S+315 to +365. On the surveillance front, 211 ratings actions, including two upgrades and two downgrades, were taken across 17 transactions. In addition, KBRA highlighted 36 K-LOCs as part of the reviews. K-LOCs are loans that are either in default or at heightened risk of default. During the month, there were 11 KBRA Performance Outlook (KPO) changes, all of which were revised to Underperform from Perform. In our spotlight section, Risk Retention Doesn’t Appear to Be Translating into Better Credit, we reviewed the credit and pricing from Q4 2016 non-risk retention compliant conduits and Q1 2017 risk retention conduits. Although the risk retention conduit transactions priced tighter, it hasn’t necessarily been a result of better credit metrics. Please click here access the full report: KBRA is registered with the U.S. Securities and Exchange Commission as a Nationally Recognized Statistical Rating Organization (NRSRO). In addition, KBRA is recognized by the National Association of Insurance Commissioners (NAIC) as a Credit Rating Provider (CRP).


News Article | March 2, 2017
Site: www.prweb.com

transcosmos inc. today announced that the company will release “transcosmos decode (hereafter, DECode)”, its original DMP (Data Management Platform) service, from April, 2017. DECode integrates communication data gathered via various channels including website, e-commerce, call center, SNS and chat on cloud, and analyses / leverages the integrated data, tapping into the cutting-edge AI / machine learning technologies. The company offers a special trial campaign, “free initial cost + monthly charge from 100,000 yen”, for the first five clients and aims to win over 10 corporate clients within the year. ■ Why Integrated Channel Communication Now? As communication channels continue to diversify, consumers today gather information, request purchasing advices, book and purchase products and use customer support services, moving across multiple channels. As a result, brand value heavily relies on the variety of channels businesses offer and the customer experience each channel provides. However, since it is quite difficult to integrate various databases such as ads response history, e-commerce purchase history and call response history that scatter around the company, and to link multiple systems, there has been a limit in cross-channel and cross-database communication. With the emergence of DMP, it became easier to connect databases and set link to external systems on cloud. Still, it requires enormous time and effort to develop a framework to name-match / link and “integrate” databases across channels, “visualize” the results of data analysis using BI tools and other methods and to “autonomate” marketing activities by connecting to external systems. ■ “DECode” helps you to achieve Digital Transformation Now, to solve the three challenges, namely “Integration”, “Visualization” and “Autonomation”, transcosmos releases “DECode”, its original DMP service. “DECode” is a DMP build / operations support service package for integrated channel communication which starts from the smartphone. By analyzing and “decoding” the communication data including consumer minds and behaviors, the service helps clients to offer WoW experience to each individual consumer to create their fans and to become the company of choice. Combining a wealth of experience in outsourcing services and know-how on research and analytics that transcosmos owns in digital marketing, CRM and customer support arena, while leveraging the cloud service offered by Treasure Data K.K. (Headquarters: Tokyo, Japan; Corporate Vice President and General Manager, Japan: Hideyuki Mitsuhashi), the service enables clients to build DMP environment at more affordable cost than ever before. The service is highly unique, providing operational support for integrated channel communication based on data analysis by leveraging DMP for wide-ranging purposes from promotion, sales to customer care and connecting it with the cutting-edge AI / machine learning technologies like “DataRobot”. The monthly charge for the ASP service varies based on data volume and used features, allowing the clients to start small and scale on phased approach, gradually increasing the data volume and channels based on the performance. The service also allows clients to set links to external systems such as BI tool like “tableau” and auto reply bot on chat / messaging apps as well as to leverage third party data. transcosmos offers required operational resources and framework, combining the outsourcing services and various solutions the company owns. transcosmos analytics, a team of specialists, supports highly advanced analytical tasks as required. transcosmos, as a strategic global partner for clients to achieve digital transformation in integrated channel communication, aims to contribute for clients to improve their brand value and profit, lift consumer satisfaction and create WoW experience for their customers, through offering the service for broad-based clients in Japan and abroad, while driving its effort to expand the features and services of “DECode”. ■ Reference: DMP / AI Imperative for “Digital Transformation” To become the “company of choice”, accommodating the changes in market and technological trend, it is a must to go beyond the traditional, overloading mass communication and to create your fans by offering WoW experience to the consumers by providing seamless, integrated channel communication, attending the needs of each one of the consumers, capitalizing on big data and digital channels. transcosmos believes that it is imperative to develop an environment where businesses can effectively utilize DMP and AI in the roadmap for “digital transformation” in integrated channel communication. About transcosmos inc. transcosmos launched its operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients’ business processes focusing on both sales expansion and cost reduction through our 170 locations across 31 countries with a focus in Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of e-commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Services to deliver our clients' excellent products and services to consumers in 49 countries around the globe. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever changing business environment. About transcosmos analytics Inc. transcosmos analytics was established as a 100% subsidiary of transcosmos in May 2012, in order to provide KPO (Knowledge Process Outsourcing) service and to support clients in improving efficiency with their intellectual production activities and creating new values. transcosmos analytics responds to the rapidly-changing marketing environment flexibly and speedily in order to expand its clients’ profits and to maximize their customer satisfaction.

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