JPMorgan Chase & Co. is an American multinational banking and financial services holding company. It is the largest bank in the United States, with total assets of US$ 2.6 trillion. It is a major provider of financial services, and according to Forbes magazine is the world's third largest public company based on a composite ranking. The hedge fund unit of JPMorgan Chase is the second largest hedge fund in the United States. The company was formed in 2000, when Chase Manhattan Corporation merged with J.P. Morgan & Co.The J.P. Morgan brand, historically known as Morgan, is used by the investment banking, J.P. Morgan Asset Management, private banking, private wealth management and treasury & securities services divisions. Fiduciary activity within private banking and private wealth management is done under the aegis of JPMorgan Chase Bank, N.A.—the actual trustee. The Chase brand is used for credit card services in the United States and Canada, the bank's retail banking activities in the United States, and commercial banking. The corporate headquarters are in 270 Park Avenue, Midtown, Manhattan, New York City, New York, U.S.; and the retail and commercial bank is headquartered in Chase Tower, Chicago Loop, Chicago, Illinois, U.S. JPMorgan Chase & Co. is considered to be a universal bank.JPMorgan Chase is one of the Big Four banks of the United States with Bank of America, Citigroup and Wells Fargo. According to Bloomberg, as of October 2011, JPMorgan Chase surpassed Bank of America as the largest U.S. bank by assets. Its predecessor, the Bank of the Manhattan Company, was the 22nd oldest bank in the world. Wikipedia.

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JPMorgan | Date: 2017-01-18

Systems and methods for intelligent workload routing are disclosed. According to one embodiment, a system for intelligent workload routing may include a first processing platform having a first characteristic; a second processing platform having a second characteristic; and a workload router in communication with the first processing platform and the second processing platform the workload router receiving a message comprising a workload request and routing the workload request to one of the first processing platform and the second processing platform based on at least one of a workload request characteristic, the first characteristic and the second characteristic.

The invention is directed to a method and system for providing an interface including modular customizable elements for implementation by a system user. The method and system have particular application for financial accounts, such as credit card accounts. The interface may adapt in response to user behaviors. However, the user may also customize features of the interface. Thus, a behavioral monitoring and analysis system is provided for monitoring account holder spending behaviors and analyzing the spending behaviors. Account holder customization tools may be presented to the account holders through a user interface, the account holder customization tools allowing account holders to modify a user interface display of account related parameters by inputting parameters into a computing system. An experience customization engine may be implemented by a processor for receiving input from both the behavioral monitoring and analysis system and the account holder customization tools.

JPMorgan | Date: 2016-02-09

A computer-implemented method and system for safe storing data is disclosed. A sending queue manager associated with a client computer transmits an asynchronous write of a transaction message containing data to a receiving queue manager associated with a transaction processing computer not colocated with the client computer. The receiving queue manager transmits a synchronous write of the transaction message to a remote queue manager associated with a remote disaster recovery computer to safe store the transaction message before it can be operated upon by the transaction processing computer.

JPMorgan | Date: 2016-06-27

A system and computer-implemented method for collaborative markup of digital media such as an Internet website are disclosed. In one embodiment, multiple users can collaboratively and create, view, markup, and revise the contents and layout of a retrieved website or webpage in real-Ume prior to publication or production release.

JPMorgan | Date: 2016-08-09

Embodiments of the invention are related to systems and methods for a docking station that wirelessly connects to a mobile device, facilitates charging the mobile device, and enables the mobile device to interact with a virtual desktop infrastructure.

JPMorgan | Date: 2016-07-13

Methods, systems and computer program products for confidence-based user authentication are provided.

An apparatus and methods for a call routing system is disclosed whereby the call routing service provider is associated with a series of partners. By providing a system supporting not only the main user, but also the partners, efficiencies are gained through cost-spreading. Agents can be qualified to field calls for multiple business entities. Cross-selling and proactive servicing based on caller demographic and profile data can be effectuated. The system employs a centralized or global bank of shared Interactive Voice Response (IVR) units so that unnecessary post-routing and call site interflow are reduced. The system comprises a central server system that interfaces with a long distance provider so that route requests are received, caller data is retrieved from one or more databases, routing and handling strategies are developed, load balancing is effectuated, and calls are appropriately routed to one of a plurality of geographically separated call center systems with queues staffed by agents. Each call center system is designed to support various queues, and agents may be qualified or assigned to various queues based on their skill sets and skill levels.

JPMorgan | Date: 2016-02-26

Systems and methods for payment processing are disclosed. In one embodiment, a method for payment processing may include (1) receiving, at a financial institution, a payment instruction to effectuate a payment to a payee, the payment instruction comprising a payment amount, a payee identifier, and electronic contact information for the payee; (2) at least one financial institution computer processor electronically communicating a payment offer to electronic contact information for the payee, the payment offer comprising a payment amount and an offer to accept electronic payment for the payment amount; (3) receiving, from the payee, acceptance of the payment offer; and (4) the at least one financial institution computer processor causing the payment amount to be electronically transferred to the payee.

Aspects of the present invention are directed to a system for next day reconciliation of transportation records. The system having a transportation record storage provider (TRSP) that receives and stores storage medium transportation requests; an outside service provider (OSP) inventory manager that receives and maintains records of transported storage mediums scanned at the OSP; and a reconciliation provider that receives a first list from the TRSP and a second list from the OSP inventory manger, for reconciliation. The reconciliation provider includes receivers for receiving the first and second list; a processing engine that reconciles the first list and the second list; and a reporting unit that reports the results of the reconciliation. The processing engine matches inbound and outbound records of the first list and second list, and processes invalid records; and analyzes and accounts for un-matched records.

JPMorgan | Date: 2016-05-18

A method and system for providing security against phishing attacks. The method can include receiving a login ID from a client, and providing an encrypted commitment to the client. The method can also include receiving a one-time password (OTP) from the client, and validating the OTP. The method can also include sending a commitment key, to be authenticated by the client, receiving a static password from the client and authenticating the client. Embodiments of the invention are directed to a system for providing security against phishing attacks. The system can include one or more servers configured to receive a login ID from a client, and provide an encrypted commitment to the client. The processors can be configured to receive a one-time password (OTP) from the client, validate the OTP, send a commitment key, to be authenticated by the client, receive a static password from the client and authenticate the client.

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