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Peters D.H.,Johns Hopkins University | Chakraborty S.,Jaipuria Institute of Management | Mahapatra P.,The Institute of Health Systems | Steinhardt L.,Johns Hopkins University
Human Resources for Health | Year: 2010

Background: Ensuring health worker job satisfaction and motivation are important if health workers are to be retained and effectively deliver health services in many developing countries, whether they work in the public or private sector. The objectives of the paper are to identify important aspects of health worker satisfaction and motivation in two Indian states working in public and private sectors.Methods: Cross-sectional surveys of 1916 public and private sector health workers in Andhra Pradesh and Uttar Pradesh, India, were conducted using a standardized instrument to identify health workers' satisfaction with key work factors related to motivation. Ratings were compared with how important health workers consider these factors.Results: There was high variability in the ratings for areas of satisfaction and motivation across the different practice settings, but there were also commonalities. Four groups of factors were identified, with those relating to job content and work environment viewed as the most important characteristics of the ideal job, and rated higher than a good income. In both states, public sector health workers rated "good employment benefits" as significantly more important than private sector workers, as well as a "superior who recognizes work". There were large differences in whether these factors were considered present on the job, particularly between public and private sector health workers in Uttar Pradesh, where the public sector fared consistently lower (P < 0.01). Discordance between what motivational factors health workers considered important and their perceptions of actual presence of these factors were also highest in Uttar Pradesh in the public sector, where all 17 items had greater discordance for public sector workers than for workers in the private sector (P < 0.001).Conclusion: There are common areas of health worker motivation that should be considered by managers and policy makers, particularly the importance of non-financial motivators such as working environment and skill development opportunities. But managers also need to focus on the importance of locally assessing conditions and managing incentives to ensure health workers are motivated in their work. © 2010 Peters et al; licensee BioMed Central Ltd.


Mahajan V.,HCL Inc | Misra R.,Jaipuria Institute of Management | Mahajan R.,Amity University
Journal of Information and Organizational Sciences | Year: 2015

Telecommunication sector generates a huge amount of data due to increasing number of subscribers, rapidly renewable technologies; data based applications and other value added service. This data can be usefully mined for churn analysis and prediction. Significant research had been undertaken by researchers worldwide to understand the data mining practices that can be used for predicting customer churn. This paper provides a review of around 100 recent journal articles starting from year 2000 to present the various data mining techniques used in multiple customer based churn models. It then summarizes the existing telecom literature by highlighting the sample size used, churn variables employed and the findings of different DM techniques. Finally, we list the most popular techniques for churn prediction in telecom as decision trees, regression analysis and clustering, thereby providing a roadmap to new researchers to build upon novel churn management models. © 2015, All rights reserved.


Ghatak S.,Jaipuria Institute of Management | Singh S.,International Institute for Population Sciences
ICWET 2010 - International Conference and Workshop on Emerging Trends in Technology 2010, Conference Proceedings | Year: 2010

Information and Communication Technology (ICT) has marked its importance in every sphere of life including governance. The Government to Citizen (G2C) relationship through internet is supposed to enhance citizen participation, transparency in the system and availability of information; this, in turn, brings about citizen empowerment, which can help address two of the biggest domestic challenges we face in this country i.e. improving public services and bridging the gap between citizens and democracy. Using ICT for governance increases government's efficiency due to increased citizen trust and confidence on the Government's working. This paper aims to study the awareness, perceived usefulness and acceptability of e-Suvidha initiative taken by the Government of Uttar Pradesh across various demographic factors, and also what government feels about this initiative. The study used two research methodologies for gathering data: the TAM questionnaire and interview. The TAM questionnaire was used to measure perceptions and acceptance of people towards e-Suvidha and to find the relationship between various independent and dependent factors within the research framework of the study. The interview was used to explore how government officials feel about the e-governance initiative, technology usage and citizen participation in governance. The study outcome can provide useful information to help organizations improve its capacity and decide upon which success factors can be incremented and how total e-governance can be brought about to bridge the gap between citizens and government. Simultaneously, the study can also be used as a guideline for e-governance initiative implementation in other organizations Copyright 2010 ACM.


Mittal M.,Xavier Labour Relations Institute | Mittal M.,Jaipuria Institute of Management | Pani A.K.,Xavier Labour Relations Institute
Journal of Internet Commerce | Year: 2010

Socio-technical networks are based on knowledge building and information sharing. The power and alternative to control over self-representation on social networking Web sites brings certain autonomy to an individual and, as a result, has an impact on the style of the exchange. Some of the specific objectives of the study are to study the emerging style of socio-technical exchange and to identify the characteristics of an emerging socio-technical society. This study found that social identity, social exchange, and social vicinity are the key characteristics of the emerging socio-technical exchange. A gradual paradigm shift from traditional societies to knowledge-based societies was observed. While, on one hand, a high dependency and usage of social networking Web sites was observed, on the other hand, the level of trust and dependency between the community members was found to be diminishing. © Taylor & Francis Group, LLC.


Tripathi S.N.,Jaipuria Institute of Management | Siddiqui M.H.,Jaipuria Institute of Management
International Journal of e-Business Research | Year: 2011

Mobile advertising is a powerful tool for direct and interactive marketing. However effective marketing requires examining consumers' psyche. This study proposes a hierarchical utility package (in the consumers' perception) with reference to mobile advertising, thus enhancing its acceptance. Confrmatory factor analysis revealed four consolidated utility dimensions (with reference to mobile advertising). Binary logistic regression was used to create a hierarchical utility package with respondents giving the highest priority to Customization rather than Location based messaging, followed by Incentives and Session based messages. By incorporating the utility package in the mobile advertising format, mobile advertisers can ensure greater acceptance and develop competitive advantage. Copyright © 2011.


Mital M.,Jaipuria Institute of Management
ICEIS 2010 - Proceedings of the 12th International Conference on Enterprise Information Systems | Year: 2010

There have been growing concerns regarding mobile advertising being extremely intrusive into the personal space of the consumers. The study tries to broadly concretize the reasons as to why mobile ads are found to be intrusive. The analysis reported that three factors namely: situation characteristics, message characteristics and device/network characteristics, played an important role in defining the extent of intrusiveness of mobile advertising and the ad irritation arising out of it.


Jain P.,Manipal University India | Jain P.,Jaipuria Institute of Management
International Journal of Sustainable Development and World Ecology | Year: 2013

This article emphasizes the need for an alternative index which considers sustainability of human development and formulates an index based on strong sustainability. The strong sustainability notion underlines the need for sustaining natural capital resembling ecological footprints and is superior to a weak sustainability criterion since natural capital cannot be substitutable to a wider extent for fostering sustainable human development. The Ecological Footprint Biocapacity Index (EFBI) constructed is used in formulating Sustainable Human Development Index (SHDI) along with the other components of UNDP HDI. A comparative analysis has been made to justify the Sustainability Assessment Index as an appropriate index than other available indices. Statistics applied on the UNDP HDI and the Sustainable HDI shows significant difference between the two. The goal is to logically justify the need for a suitable index which can capture human development in terms of its sustainability. © 2013 Copyright Taylor & Francis.


Mital M.,Jaipuria Institute of Management
International Journal of Web-Based Learning and Teaching Technologies | Year: 2010

In this paper, the author focuses on learner perceptions of the characteristics of learning technology as explanatory variables for acceptance behavior. The author presents an empirical study examining the effects of these perceptions on two outcomes: uptake of an e-learning technology and effectiveness of such technologies that results in the intention to continue to use. The effectiveness of e-learning programs are dependent on the fulfillment of the leaner expectations in terms of the suitability of the learning to the present task, applicability of the learning, and the right incentives and measures to encourage and motivate employees. © 2010, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. Copyright © 2010, IGI Global.


Misra R.,Jaipuria Institute of Management | Singh D.,Jaipuria Institute of Management
British Food Journal | Year: 2016

PurposeFood gives us essential nutrients to lead a healthy lifestyle but lately it has been found that many food products have become hazardous due to contamination and lead to many diseases. The rampant use of pesticides and chemical-based fertilizers in agriculture has, increased the productivity but at the same time they have created an alarming situation for the environment. The demand of the hour is to therefore to encourage organic farming and offer a better choice to consumers as well as save the environment. The purpose of this paper is to explore and understand the factors affecting perception of consumers on organic food products in Indian context. Design/methodology/approachThe study used a structured survey of 150 respondents covering Delhi and the National Capital Region (NCR) of Ghaziabad, Noida and Faridabad (India). Exploratory research was used to know the variables from the literature that affect the perception of consumers regarding organic food. Descriptive research was used to understand the demographic profile of the organic food consumer’s. Conclusive research design was used to test the hypotheses based upon the motivating and inhibiting factor in the growth of organic food. FindingsThe data collected from the survey were analyzed using t-test, χ2 test, factor analysis and multiple linear regression tests. Results indicated that the intention to purchase organic products was impacted by the consumer’s belief on the safety and health aspect of the product, trust and certification, information and availability and lifestyle and are hence drivers of growth. And certain impeding factors were identified like doubt in the professed quality of organic food, lack of awareness and price parity. Social implicationsThere are enough evidences of fertile land being converted into wasteland because of use of agro- chemical-based fertilizers in farming. There are also enough incidents of polluted water (ground and surface) due to agrochemical-based farming. Heavy use of pesticides leads to adverse effect on the health of farmers also. There were many reports of farmers committing suicide because of debt due to heavy investment on pesticides and fertilizers. Organic farming is a win-win proposition for environment, farmers and consumer’s. Originality/valueThe study was an effort to understand awareness and perception of organic food consumers in urban India post-agriculture revolution. The result would help the organic food producing and marketing companies to understand the factors that influence the belief of consumers when they purchase organic food and henceforth they can formulate communication strategies and marketing policy based on consumer’s expectations. © 2016, © Emerald Group Publishing Limited.


Chitranshi J.,Jaipuria Institute of Management | Agarwal S.,Jaipuria Institute of Management
Communications in Computer and Information Science | Year: 2010

Research studies the transfer of knowledge with a very technical perspective while studies also establish various dimensions that make a teacher liked by students or that render a teacher effective (for e.g. Barnett, 2003; Bettinger and Long, 2005) but whether or not do such dimensions affect the knowledge receptivity of students is highly debatable. This study is an attempt to address this contentious issue. The study has revealed that there are many instructor characteristics that may lead to an instructor's overall effectiveness, students' liking for the instructor and their positive evaluation of the instructor but they may not necessarily impact the knowledge receptivity of students. © 2010 Springer-Verlag Berlin Heidelberg.

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