Instrata Ltd

Cambridge, United Kingdom

Instrata Ltd

Cambridge, United Kingdom
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Sugihara T.,Okayama University | Fujinami T.,Japan Advanced Institute of Science and Technology | Jones R.,Instrata Ltd | Kadowaki K.,Meiji University | Ando M.,Chiba Institute of Technology
AI and Society | Year: 2015

Dementia care is becoming increasingly important in Japan as the elderly population grows. Care homes are designed so that caregivers can easily observe and subsequently respond to the needs of people with dementia. However, the layout of care homes can become overly restrictive for residents, for example, by not providing intermediate spaces where people can spontaneously interact and initiate conversations. We present a case study that explores the implementation of video monitoring in two purpose-built care homes in which we were asked to help overcome the blind spots presented by the layout. We collected data both before and after the implementation of the video monitoring in order to understand its effect. The balance between people’s sense of security and the concerns about loss of privacy through video monitoring is well established. However, we found that video monitoring had a beneficial effect on both the caregivers and the residents if implemented sensitively. Furthermore, the implementation of video monitoring could support the design of more beneficial care home layouts. In conclusion, we propose that the sensitive implementation of video monitoring be considered alongside design of the physical layout of care homes. © 2014, Springer-Verlag London.

Sugihara T.,Japan Advanced Institute of Science and Technology | Fujinami T.,Japan Advanced Institute of Science and Technology | Jones R.,Instrata Ltd | Kadowaki K.,Meiji University | Ando M.,Chiba Institute of Technology
AAAI Spring Symposium - Technical Report | Year: 2013

Care homes for persons with dementia are being designed so that caregivers can easily observe and therefore respond to the needs of people with dementia. However, the layout of care homes can then become overly restrictive for its residents, for example, by not supporting intermediate spaces where people can come across one another and start a conversation. We report a case study where a video monitoring system was deployed into a purpose-built care home to help caregivers to observe activities in the blind spots pertaining to the layout. We had carried out a study prior to and subsequent to the deployment of video monitoring in order to understand its impact. We found that both the caregivers and the residents benefitted from video monitoring, provided it is deployed sensitively. Furthermore, the deployment of video monitoring enables the design of more beneficial physical layouts. The deployment of video monitoring goes along with the physical layout of care homes. © 2013, Association for the Advancement of artificial intelligence.

Oleksik G.,Dovetailed Ltd | Jetter H.-C.,University College London | Gerken J.,ICT AG | Milic-Frayling N.,Microsoft | Jones R.,Instrata Ltd
Proceedings of the 12th International Conference on Mobile and Ubiquitous Multimedia, MUM 2013 | Year: 2013

Our research is concerned with designing support for ubiquitous access, organization, and interpretation of digital assets that users produce and store across multiple devices and computing platforms. Through a co-design study with scientists we identified specific aspects of conceptual maps they wish to create for their projects in order to make sense of diverse collections of digital media related to their individual and collective work. By the use of a technology probe called DeskPiles we observed the mechanisms involved in such a process. We identified the practice of using sub-document elements to compose the views of digital collections and diverse linking strategies to express semantic relations among concepts and ideas and to enable access to supporting digital assets. Our findings reveal the need to expand traditional information architectures and include (1) an extended range of content reference options and (2) transformation services to enable extraction, conversion, and linking of digital content. We advocate a granular and multi-format representation of content as the basis for reuse and ubiquitous access of digital media in diverse multi-device environments. © 2013 ACM.

Hoare M.,University of Nottingham | Benford S.,University of Nottingham | Jones R.,Instrata Ltd | Milic-Frayling N.,Microsoft
Conference on Human Factors in Computing Systems - Proceedings | Year: 2014

HCI is increasingly interested in amateurism, but the wider literature suggests that the amateur is a complex and distinctive phenomenon. An interview study reveals the nature of the amateur in the digital age. Even though operating non-professionally at a micro-scale, amateur musicians employ a plethora of online services to sustain local fanbases, reach out to new fans, collaborate internationally, and actively promote both digital and material products. Our findings lead to recommendations for event-oriented promotion tools; community-oriented analytics; tangible and embedded products; and limited-edition digital experiences. We conclude that HCI needs to recognise the amateur as an important class of user, one who is serious about their leisure, and who is also distinct from the professional as from the novice and hobbyist.

Oleksik G.,Dovetailed Ltd | Milic-Frayling N.,Microsoft | Jones R.,Instrata Ltd
Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW | Year: 2014

Prolific adoption of digital media across scientific fields has led to inevitable transformation of a traditional lab book into an electronic lab notebook (ELN). Research so far has focussed on designing ELN prototypes and learning from their limited deployments. At the same time, a variety of commercially available ELNs have been adopted by industrial and academic laboratories. That provides opportunities for situated research and a deeper understanding of the role that ELNs assumes as an integral part of a scientific environment. In this paper we present a study of ELN design that has emerged as scientists appropriated commercial off-the-shelf note-taking software and adapted it to their work. Through in-situ observations we analysed the interplay between the technology and emerging practices. Our study reveals a tension that is intrinsic to the digital nature of ELNs: a conflict between the flexibility, fluidity, and low threshold for modifying digital records and the requirement for persistence and consistency. This led to refined requirements and design considerations for ELNs. Copyright © 2014 ACM.

Oleksik G.,Instrata Ltd. | Milic-Frayling N.,Microsoft | Jones R.,Instrata Ltd.
Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW | Year: 2012

Scientific communities have long been concerned with the design and implementation of effective infrastructures for data access and collaborative scientific work. Recent studies have shown an increase in collaborative data generation and reuse. However, further improvements require a deeper understanding of the social and technological circumstances under which they emerge. To that effect we conduct in-situ observation study of a Nano-photonics Research Centre. We consider the artifact ecology that evolved from the Centre's common experimentation and data platform, the scientific practices, and the intricate interactions with digital artifacts that arise from the researchers' activities. We uncover the use of progress summaries for collaborative data interpretation and knowledge sharing. By studying this reputable collaborative scientific environment we (1) identified the factors that led to its functional and effective artifact ecology and (2) propose expansions of tools and services to improve it further. The latter include effective support for contextual search, browsing, and flexible viewing of information artifacts based on relevant parameters and properties. © 2012 ACM.

Oleksik G.,Dovetailed Ltd | Milic-Frayling N.,Microsoft | Jones R.,Instrata Ltd
Personal and Ubiquitous Computing | Year: 2014

Recent advances in computer design and technology have broadened the range of devices enabled for inscription and touch-based interaction and increased their adoption in collaborative work settings. Since most of the past research has focused on optimal use of individual devices, we now need to expand our understanding of how these devices are used in concert, particularly in collaborative work settings where touch and gesture facilitate communication and may interfere with the touch-based input. We conducted in situ observations of team meetings that involve the use of a tabletop computer, tablet personal computers (tablet PCs) with handwriting support, and a vertical display. The study shows how inscriptions and gestures naturally emerge around the content displayed on the devices and how important it is to maintain their spatial congruence. Furthermore, it reveals that the combination of the tablet PCs and the tabletop computer encourages the use of gestures and touch across devices as part of sense-making. While discussing the content, the users apply sequential and synchronous gestures to bind content and inscriptions across devices. Our observations of binding gestures extend the gesture taxonomies from previous studies and expand the notion of multi-touch beyond individual devices. We stipulate that designing support for touch and gestures across devices requires a holistic approach. Only through coordinated design of touch, inscription, and gesture input and consideration of broader usage scenarios, we can ensure minimal interference with naturally emerging touch and gestures and provide effective mechanism for disambiguating general user behavior from device input actions. © 2013 Springer-Verlag London.

Morrison C.,University of Cambridge | Jones M.,University of Cambridge | Jones R.,Instrata Ltd | Vuylsteke A.,Papworth Hospital NHS Foundation Trust
BMC Medicine | Year: 2013

Background: Current policies encourage healthcare institutions to acquire clinical information systems (CIS) so that captured data can be used for secondary purposes, including clinical process improvement. Such policies do not account for the extra work required to repurpose data for uses other than direct clinical care, making their implementation problematic. This paper aims to analyze the strategies employed by clinical units to use data effectively for both direct clinical care and clinical process improvement.Methods: Ethnographic methods were employed. A total of 54 contextual interviews with health professionals spanning various disciplines and 18 hours of observation were carried out in 5 intensive care units in England using an advanced CIS. Case studies of how the extra work was achieved in each unit were derived from the data and then compared.Results: We found that extra work is required to repurpose CIS data for clinical process improvement. Health professionals must enter data not required for clinical care and manipulation of this data into a machine-readable form is often necessary. Ambiguity over who should be responsible for this extra work hindered CIS data usage for clinical process improvement. We describe 11 strategies employed by units to accommodate this extra work, distributing it across roles. Seven of these motivated data entry by health professionals and four addressed the machine readability of data. Many of the strategies relied heavily on the skill and leadership of local clinical customizers.Conclusions: To realize the expected clinical process improvements by the use of CIS data, clinical leaders and policy makers need to recognize and support the redistribution of the extra work that is involved in data repurposing. Adequate time, funding, and appropriate motivation are needed to enable units to acquire and deliver the necessary skills in CIS customization. © 2013 Morrison et al.; licensee BioMed Central Ltd.

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