Institute of Public Administration of Saudi Arabia
Riyadh, Saudi Arabia
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Alalwan J.A.,Institute of Public Administration of Saudi Arabia
Journal of High Technology Management Research | Year: 2013

Enterprise content management (ECM) systems are implemented in many organizations to deal with the complexity of the structured and unstructured organizational data. The little available ECM literature shows that many organizations using ECM focus on short-term benefits while strategic decision-making benefits are rarely considered. Although the relationship between the use of ECM and decision support (DS) is investigated recently, there is scarcity in research that investigates the categories of DS capabilities that ECM systems may have. The objective of this paper is to determine whether ECM systems can have the DS capabilities of four categories of decision support systems, namely classic decision support systems (DSS), executive information systems (EIS), expert systems (ES), and group decision support systems (GDSS). The findings indicate that ECM systems can have all decision support capabilities of classic DSS, EIS, and ES. However, ECM systems can have only a portion of decision support capabilities of GDSS. © 2013 Elsevier Inc.

Hausawi Y.M.,Institute of Public Administration of Saudi Arabia
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) | Year: 2016

End user’s Security-related behaviors are key factors on success or failure of information security mechanisms’ application. Such security mechanisms are being rapidly modified sophisticatedly. Consequently, end-users’ behaviors are being changed, newly developed, and/or innovated as a result of the modifications of the mechanisms. Therefore, tracing the change of the end-user’s security related behaviors is an essential activity that should get continual attention from the security professionals. Unfortunately, behavioral studies on information security are out of most security professionals’ scope, despite the common believe that end-users must be involved in security mechanisms’ development. This article focuses on tracking the current trend of both positive and negative behaviors of end-users who are not security experts. The tracking process is based on semi-structured interviews with security experts who deal with end users on daily bases. © Springer International Publishing Switzerland 2016.

Al-Wabil N.,Institute of Public Administration of Saudi Arabia
Communications in Computer and Information Science | Year: 2015

This paper reports on a comprehensive survey of mobile applications offered by higher education institutions in Saudi Arabia. In this study, we examine the accessibility, User Experience (UX) design, and usability of services offered by these applications. In recent years, research has shown growing trends in mobile application adoption and usage in the context of higher education in Saudi Arabia. Evidence from the local context suggests that mobile applications have potential to increase retention of students, enhance teaching and learning, and facilitate the provision of services. Our understanding of mobile application services offered by public and private higher education institutions in Saudi Arabia is inadequate. Therefore, we present a synthesis of mobile applications and a categorization of types, platforms, target users, and examine their usability. The study included mobile applications and services offered by twenty six public universities and nine private universities. Design implications of our usability review for these mobile applications that are offered by higher education institutes for students, faculty and administration are discussed. © Springer International Publishing Switzerland 2015.

Alalwan J.A.,Institute of Public Administration of Saudi Arabia | Weistroffer H.R.,Virginia Commonwealth University
Journal of Enterprise Information Management | Year: 2012

Purpose: The purpose of this paper is to provide a comprehensive literature review of enterprise content management (ECM) research, a conceptual framework of areas of concern regarding ECM, and an agenda for future ECM research, based on the review and conceptual framework. Design/methodology/approach: To gain an understanding of the ECM literature, a structured research approach is adopted, consisting of two phases. The first phase consists of identifying the relevant ECM research papers. In the second phase, the analysis phase, the current ECM research is categorized based on three structural pillars: system component dimensions, system lifecycle, and strategic managerial aspects. Findings: After a review and classification of 91 ECM publications, it is found that ECM involves several sophisticated and interacting technical, social, organizational, and business aspects. The current ECM literature can be grouped around three main pillars: the first pillar consists of the four ECM component dimensions (tools, strategy, process, and people). The second pillar is the enterprise system lifecycle (adoption, acquisition, evolution, and evaluation). The final pillar is the strategic managerial aspect (change management, and management commitment). Based on the review and a proposed conceptual framework, an agenda for future research around the aforementioned three pillars is suggested. Originality/value: There is a lack of ECM meta-analysis research that explains the current state of the field. This paper contributes to information systems research by describing and classifying the published literature in ECM and by pointing out the gaps where further research is most needed. Furthermore, the paper provides a framework that may provide a conceptual structure for future studies. © Emerald Group Publishing Limited.

Alahmadi H.A.,Institute of Public Administration of Saudi Arabia
Quality and Safety in Health Care | Year: 2010

Context Healthcare organisations in Saudi Arabia are striving to improve patient safety and quality of care through implementation of safety systems and creating a culture of safety. Objective The purpose of this study to evaluate the extent to which the culture supports patient safety at Saudi hospitals. Data Collection A survey questionnaire was distributed hospital-wide in 13 general hospitals in Riyadh city, Saudi Arabia, to 223 health professionals including nurses, technicians, managers and medical staff. Measurement The Hospital Survey on Patient Safety Culture questionnaire was used to identify dimensions of patient safety culture. Results Overall Patient Safety Grade was rated as excellent or very good by 60% of respondents, acceptable by 33% and failing or poor by 7%. More than half of respondents thought that managers overlook safety problems that happen over and over. Areas of strength for most hospitals were organisational learning/ continuous improvement, teamwork within units, feedback and communication about errors. Areas with potential for improvement for most hospitals were underreporting of events, non-punitive response to error, staffing, teamwork across hospital units. Conclusion Leadership is a critical element to the effectiveness of patient safety initiatives. Response to errors is an important determinant of safety culture in healthcare organisations. In order for healthcare organisations to create a culture of safety and improvement, they must eliminate fear of blame and create a climate of open communication and continuous learning.

Banafea W.A.,Institute of Public Administration of Saudi Arabia
International Journal of Energy Economics and Policy | Year: 2014

The purpose of this paper is to empirically investigate the short and long run causality between economic growth and energy consumption in Saudi Arabia during the period of 1971-2012 using the Gregory and Hansen (1996) cointegration procedure and error-correction models. The results of the unit root tests with structural breaks indicate that total energy and gas consumption are stationary in levels. Thus, we dropped these variables from the cointegration and causality analysis. The stable long run relationship between real GDP and oil consumption is detected by both stability and cointegration tests. The estimated breakpoints correspond with the period of 1974-1985 during the oil boom. The causal relationship is found between real GDP and oil consumption in both the short and long run. We found short run unidirectional Granger causality running from real GDP to oil consumption. However, the long run unidirectional Granger causality is detected from oil consumption to real GDP. Therefore, the energy conservation policy in the long run should be designed with caution, since energy is considered an engine of GDP growth. © 2014, Econjournals. All rights reserved.

Al-Johani A.A.H.,Institute of Public Administration of Saudi Arabia
Procedia Computer Science | Year: 2015

This study aims to find out the active role of the training process to keep pace with the rapid changes in the field of telecommunications, information technology and its contribution to the rehabilitation of the second generation of human capital in the business service organizations in Saudi Arabia. The study was conducted on the service business organizations in the city of Jeddah, a questionnaire was designed to obtain the necessary data to achieve the objective of the study. The validity and reliability of the questionnaire have been confirmed. The study aimed to know the extent of the contribution of training in the field of telecommunications and information technology for the development of the skills and capabilities of human capital in Business service organizations through access to the views of the beneficiaries to raise the performance level of the organization. The importance of the study is concentrated to clarify the extent of the weakness of the use of telecommunications and information technology for the exchange of information in the service business organizations, in addition to being treated recently the subject of the most important initiatives put forward a training contribution in the field of telecommunications and information technology to reduce the digital gap for access to sources of information and knowledge, and to keep pace with the accelerating the variables, it helps in bridging studies on this area for the development of human capital in the service business organizations gap. Among the most important of these recommendations according to their relative importance is the need to support senior management administratively, technically and financially to establish a system that contains the policies and procedures that support secure communications and information technology in the service of business organizations, with the work of a comprehensive plan to adopt the provision of the types of communications and information technology by the activity of each organization including the necessary quality standards, at the same time meet the requirements with the need to create a knowledge-based digital repository through which staff can continue to share their ideas, suggestions and discuss the problems that arise during the daily work, with the importance of building an organizational culture and process that supports the exchange of knowledge between employees. © 2015 The Authors.

Alalwan J.A.,Institute of Public Administration of Saudi Arabia
Proceedings of the 7th IADIS International Conference Information Systems 2014, IS 2014 | Year: 2014

This research is an attempt to explain the utilization of the accumulated knowledge in action research. Action research literature asserts that the scientific community should learn from the findings of the action research. Action research cycle has one phase called "specifying learning phase" that is responsible for sending the obtained knowledge from action research to the audience. However, little research has discussed how the accumulated researchers' knowledge can be used in action research. Therefore, this paper is an attempt to document the utilization of researchers' accumulated knowledge in action research by adopting analogical reasoning perspective. © 2014 IADIS.

Alnifie G.M.,Institute of Public Administration of Saudi Arabia
Proceedings of the 12th IEEE International Conference on Advanced Learning Technologies, ICALT 2012 | Year: 2012

One of the major innovations in higher education institutions emerges in the form of learning management systems (LMSs). The objective of this paper is to conceptualize the relationship between faculty member's individual differences and LMS continuance in the higher education context. In essence, the individual differences between faculty members are viewed as influencing an instructor's attitude and intention to continue using the LMS technology. The proposed integrative framework is supported by theoretical and empirical findings from prior Information Systems usage research. © 2012 IEEE.

Albassam B.A.,Institute of Public Administration of Saudi Arabia
Resources Policy | Year: 2015

Economic diversification is important for building sustainable economic growth. Thus, an economy that is highly dependent on income from a natural resource is in danger of instability or even collapse if the price of such commodity decreases in the global market. Additionally, economic diversification contributes positively to creating jobs, fighting corruption, and improving the institutional quality of countries. The Saudi government has issued 10 development plans since 1970, each covering five years, and economic diversification is a main objective of all these plans. This paper examines the government's efforts to diversify the economy using four variables: oil share of gross domestic product (GDP), share of private sector in GDP, oil exports as a percentage of the country's exports, and oil revenues as a percentage of total revenues. The current analysis covers nine development plans from 1970 through 2013. The analysis concludes that, after more than 40 years of development plans aiming to diversify the Saudi economy, oil is still the main engine driving the economy. The Saudi government needs to fully consider economic diversification as a tool for better governance. © 2015 Elsevier Ltd.

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