News Article | February 15, 2017
GRAPEVINE, TX--(Marketwired - February 15, 2017) - Buchanan Technologies announced today that they have been awarded the 2017 HDI Team Certified Pinnacle of Excellence for its offering of IT Service Desk. Buchanan's service desk team has been HDI Certified since 2014, but the Pinnacle of Excellence award is a new certification awarded to service desks that have made the effort to train and certify every team member, including frontline staff, managers and directors. Buchanan is 1 of only 4 organizations to receive the award in 2017. "It's imperative in the technology world to have a consistent approach to every ticket," says Vice President Support Services Sean Kirby of Buchanan Technologies. "Investing to have the full staff trained and certified leads to an elevated customer experience, and ultimately, organization-wide success." Through Buchanan's strategic expansions, investment and dedication to growing this channel, as well as Kirby's leadership, the support center channel has experienced 400% revenue growth and currently supports half a million end users. The team consists of over 140 agents that offer 24/7 x 365, multiple language support services to Buchanan customers through five service delivery centers, and across multiple time zones. Buchanan's client experience is broad, but the primary focus is helping executives in mid-market and enterprise level organizations support end user technologies. A recent focus in the higher education space awarded Buchanan a preferred vendor in Canada and has driven a new channel of opportunity to support colleges across North America. In the past 6 months, Buchanan has signed a half a dozen new colleges and have more in solution discussions. "Buchanan's flexibility to use their existing ticketing tool without any capital outlay, their proven processes and certifications, and their reporting functionality has made a huge impact both financially and on our ability to deliver excellent service to leadership and end users," said Ryan Burton, Director of I.T. Planning and Client Services a Humber College Institute of Technology and Advanced Learning. Buchanan holds the ISO/IEC 20000-1 certification which offers credibility that its services have been tested and meet specific industry standards. In addition, they have implemented ITIL standards (Information Technology Information Library), which is a practice in IT Service Management (ITSM) which aligns services with customer needs. "The HDI Team Certified Pinnacle of Excellence award only furthers our growth opportunity, and the leadership team at Buchanan is very proud of Sean and his team for the efforts they place on behalf of Buchanan customers," said Stephen Sweett, President of Buchanan Technologies. A full list of Pinnacle of Excellence receivers can be find on the HDI website. Buchanan Technologies is a managed services provider offering IT Services and Solutions to mid-tier and enterprise level organizations in Canada, United States and Europe. Buchanan's services include complete, turnkey IT solutions offering management and monitoring of IT infrastructure and business applications, IT professional recruiting services and overall consulting. Buchanan employs 500 diverse and experienced consultants, engineers and architects that consistently deliver cutting-edge solutions for its clients through a proven global standardization process. Buchanan can be reached by calling 888-730-2774, or visiting www.buchanan.com.
News Article | February 19, 2017
"At your fingertips" electronic access to patient health data is proven to result in better care, and MEDfx and the Delaware Health Information Network (DHIN) have partnered to improve connectivity of this data throughout the state of Delaware. As the nation’s first state-wide health information exchange, DHIN stores and shares real-time health data for more than 2 million patients among all of the state’s acute care hospitals, major lab and radiology facilities and nearly 100% of Delaware’s ordering physicians. Participating practices can access their patient data both through DHIN’s web-based tool, the Community Health Record, and through a number of electronic health records (EHRs.) With dozens of EHR systems in use by practices state-wide, DHIN sought a partner to assist with enabling certified integrations. Due to a lack of constraints in EHR certification requirements, vendors can interpret interoperability standards to meet certification, resulting in challenges sharing patient data across EHRs. Without a complete patient profile, providers are challenged to deliver immediate and cost-effective care. Together with MEDfx, DHIN has enabled 9 EHRs for automated care summary creation and delivery to DHIN’s Community Health Record, serving more than 100 practices in the first state and region. This advanced functionality is increasing the speed and reducing the costs of care coordination. “Sharing patient data is critical to achieve the Triple Aim in healthcare: improving the patient experience, improving the health of our population and reducing the cost of care,” said DHIN Chief Executive Officer Dr. Jan Lee. “MEDfx’s solutions layer into DHIN’s established HIE platform, allowing us to customize EHR connectivity solutions to support interoperability.” “We are very excited about our partnership with DHIN and introducing MEDfx’s Healthcare Data Integration (HDi) solution to the market. HDi is a universal adapter that supports connecting to EHR’s and other Healthcare Technology Information Systems using any standard allowing the vendors to use the standards that they support. We have connected at a pace of approximately one practice every two to three business days. Leveraging web services, HDi enables our clients to deliver notifications, clinical summaries and other documents such as quality reports, directly back into the EHRs to best support the clinical workflow of providers. Embedded workflows drive provider satisfaction and adoption, thereby improving the quality of care,” said MEDfx CEO Colin Barry. About DHIN DHIN, the Delaware Health Information Network, is the first live, statewide health information exchange in the nation. Launched in 2007, today, it serves all of Delaware’s acute care hospitals and approaching 100% of the state’s medical providers. More than 14,000,000 deliveries of clinical results and reports are made through DHIN each year. There are a total of 2.2 million unique patients with results on DHIN, including patients from all 50 states. DHIN is sharing real-time clinical information to improve patient outcomes, eliminate the duplication of service and reduce the cost of healthcare. For more information about DHIN visit http://www.DHIN.org or call 302-678-0220. Please also visit DHIN on Facebook, LinkedIn and Twitter (@DHIN_hie). About MEDfx MEDfx provides collaborative Population Health Management applications in support of enhancing the care delivery process for care teams. We leverage next generation technologies to deliver open, modular, scalable and extensible solutions to the marketplace and offer solutions for Practices, Provider Organizations, Hospitals and Health Systems, Health Information Exchanges, Accountable Care Organizations and Health Plans. Our Integration Platform enables rapid data access and sharing and our Care Coordination Suite of applications harnesses the insights garnered from Analytics and Evidence-Based Guidelines to help care teams deliver the most cost-effective treatment plans and coordinate the care for patients as they transition from one provider to the next. MEDfx solutions advance the care delivery process by providing the right data on the right patient at the point-of-care, delivering insights within the care team’s workflow to help drive best practices to reduce costs and improve outcomes. MEDfx will present its new Population Health Management solutions at booth #7445 at HIMSS 2017, Feb 19 – Feb 22 in Orlando, FL. For more information, visit our website http://www.medfx.com or at Facebook, LinkedIn or Twitter (@MEDfx).
Muttana S.B.,Technology Information |
Mubashir S.,Technology Information
SAE Technical Papers | Year: 2013
The automotive industry has to accommodate regulatory norms as well as customer demands in its vehicle design. These include better crash safety, new subsystems (for comfort) and high performance powertrains, all of which lead to increase in vehicle mass. Heavy vehicles consume more fuel and produce more emissions. While there are several ways to increase fuel efficiency (i.e. improving engine and transmission efficiency, reducing aerodynamic drag, and rolling resistance), the most effective means of achieving improved fuel efficiency is by reducing the overall weight of the vehicle. Hence, materials selection plays a significant role in the fuel economy, emissions as well as economics of transportation. If mass of a component is reduced there will be secondary mass reductions in other components, thus resulting in further reduction of final vehicle mass (mass decompounding). The paper highlights potential benefits of using lightweight materials for vehicle body applications. An analysis was carried out to estimate life cycle energy consumption and CO2 emissions for a car wherein steel is replaced by aluminium for car body, using Indian Driving Cycle (IDC). Energy consumption at various stages, viz. raw material extraction, manufacturing, assembly and use phase are included. The analysis compares two scenarios: (a) primary weight savings without mass decompounding; and (b) considering both primary and secondary weight savings (mass decompounding), by redesigning a few sub-systems. A comparative savings in terms of energy consumption and reduction in CO 2 emissions was estimated for both the scenarios. An Indian mid size sedan was chosen for analysis purpose. Copyright © 2013 SAE International and Copyright © 2013 SIAT, India.
Singh P.K.,Datta Meghe Institute of Medical Sciences |
Shrivastava S.,Datta Meghe Institute of Medical Sciences |
Dulani R.,Datta Meghe Institute of Medical Sciences |
Banode P.,Technology Information |
Gupta S.,Datta Meghe Institute of Medical Sciences
Asian Spine Journal | Year: 2012
Intradural lumbar disc herniation (ILDH) is uncommon pathology. In present report, authors present a case of ILDH associated with dorsal herniation of the cauda equina rootlets in a 30-year-old male laborer who had chronic backache since last two years. To the best of our knowledge we are reporting this for first time. Report demonstrates the natural course of ILDH. © 2012 by Korean Society of Spine Surgery.
Biswas S.,Technology Information |
Baksi S.,Technology Information
Chemical Engineering World | Year: 2012
There is an ardent need for making the vibrant downstream industries capable of producing world-class end products through process intensification to strengthen its presence in export as well as domestic market segments. The article emphasises on various technology trends and opportunities in the pesticide industry in India.