Logan, UT, United States
Logan, UT, United States

Harris Interactive, headquartered in Rochester, New York, is a market research firm, known for the Harris Poll. Harris works in a wide range of industries, across countries and territories through North America, Europe, and Asia. The company is a member of several research organizations, including the US National Council of Public Polls, the British Polling Council, the Council of American Survey Research Organizations, the US Council for Marketing and Opinion Research, and the UK Market Research Society.In November 2013, Nielsen Holdings agreed to purchase Harris Interactive for $116.6 million. Wikipedia.


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News Article | February 15, 2017
Site: www.businesswire.com

NASHVILLE, Tenn.--(BUSINESS WIRE)--Harris Research, Inc. (HRI), parent company of home service franchise brands Chem-Dry Carpet and Upholstery Cleaning and N-Hance Wood Refinishing reported that new franchise agreements signed in 2016 was the highest in the past ten years. Increased consumer spending on home services, growing popularity of healthier and more environmentally friendly services, stronger brand differentiation and smart investments in key areas of the business were significant contributors to the increased consumer demand and franchise sales. The company expects these factors to continue to drive strong results in 2017, projecting over 230 in combined franchise sales again for this year. Chem-Dry and N-Hance sold more than 230 franchise units combined in 2016 across the U.S. and Canada. N-Hance ended the year with 97 new agreements while Chem-Dry finished the year with 135 new franchise sales — marking the fifth straight year Chem-Dry sold over 100 units and helping N-Hance more than double its system size over the last four years. “Consumer spending on home improvement and repair continues to experience annual growth as home owners are seeing increased equity value in their homes and are viewing them as great investments, many times choosing to modify existing properties rather than move or build new homes,” said HRI President and CEO Dan Tarantin. “As a result, our franchisees are having success in their markets, with both N-Hance and Chem-Dry franchisees having realized substantial revenue growth, and our system is growing, having achieved record combined franchise unit sales for the past decade. The future of the home services and remodeling industry remains strong and vibrant and our goal is to continue to be the industry leader in innovation, quality of work, customer service and healthfulness.” Over the last several years, HRI has invested in additional support and key personnel for both brands to strengthen its offerings and provide new resources for franchisees, including enhanced start-up training for new owners and advanced national marketing tools to help them drive more business. HRI also continues to make significant investments in the area of research and development that has resulted in the launch of more than 20 proprietary new and improved products to its line of superior-performing solutions and leading edge equipment – the foundation for what allows franchise owners to deliver a superior customer experience. Across the two franchise brands, there are more than 4,000 technicians and customer service representatives employed by its network of independently owned and operated units. The 2016 unit sales growth for both Chem-Dry and N-Hance created an estimated 500 new jobs. Similar job growth is projected for 2017 as the HRI brands are looking to add more operators and locations in prime markets across the country, with the greatest focus being on unserved areas. “We’re recognizing and celebrating a number of important milestones in our business. In addition to achieving the record growth we saw in 2016 and welcoming large numbers of outstanding new operators to our system, Chem-Dry is celebrating its 40th anniversary this year,” said Tarantin. “This year, we also expect N-Hance to surpass the 500-unit threshold, which is very exciting for a relatively young and fast-growing brand. I think our growth and success is tied to the fact that both N-Hance and Chem-Dry offer unique, high quality products and services that fit the discerning, healthier mindset and lifestyle of today’s customers — and we see that trend continuing in 2017 and beyond, which should continue to fuel strong growth for both of our brands.” Chem-Dry uses a green-certified solution and proprietary deeper-cleaning Hot Carbonating Extraction (HCE) process to create healthier homes and workplaces. In a study by an independent lab, Chem-Dry’s HCE cleaning method was found to remove 98 percent of common household allergens from carpets and upholstery and 89 percent of airborne bacteria when a sanitizer was added. As part of the brand’s Healthy Home initiative, it now has 42 Green Certified products. N-Hance uses proprietary solutions and refinishing techniques to restore the natural beauty of your hardwood floors, cabinets, doors and trims – at a more affordable cost than traditional remodels such as re-facing or replacing cabinets. N-Hance can also change the color of your wood surfaces to provide a whole new look with a factory-quality finish that reduces bacteria growth by 99 percent. For more information on N-Hance and Chem-Dry franchise opportunities, please visit www.nhancefranchise.com and www.chemdryfranchise.com. Harris Research is a portfolio company of Baird Capital Partners. HRI is the owner of the Chem-Dry and N-Hance franchise businesses. Chem-Dry is the world’s leading carpet and upholstery cleaning service with a network of 3,000 units in over 50 countries serving over 11,000 homes and businesses a day worldwide. Its green-certified solution and proprietary Hot Carbonating Extraction cleaning process provide a deeper clean, allow surfaces to dry faster, and leave homes healthier. N-Hance Wood Refinishing is the #1 wood refinishing company in the United States, with more than 400 locations across the U.S., Canada, Australia and New Zealand. N-Hance can restore the natural beauty of your hardwood floors, cabinets, doors and trims or can change the color of your wood surfaces to provide a whole new look with a factory-quality finish. The company’s proprietary products and refinishing techniques shorten the process and decrease the mess, offering a more convenient way to refinish your wood surfaces. Founded in 2001, N-Hance Wood Refinishing is a trusted partner of the Home Depot, with a presence in more than 1,400 locations.


Patent
Harris Research | Date: 2012-06-25

An apparatus and method for wood finishing sheets is provided. The apparatus includes a plurality of absorbent sheets in close proximity to each other within a container, and a wood finishing composition being evenly permeated throughout the plurality of absorbent sheets. The wood finishing composition may be one of stain, colored finish, clear coat, and/or wood sealant and may further include an extender chemical. The method includes preparing wood finishing sheets, by placing a plurality of absorbent sheets in close proximity to each other in a container, adding a wood finishing composition to the plurality of absorbent sheets, enclosing within the container the sheets and the wood finishing composition using a sealing mechanism, and allowing time for the wood finishing composition to permeate the sheets.


Patent
Harris Research | Date: 2011-09-21

An apparatus, system, and method are disclosed for selecting a finish for applying to an item. The apparatus includes a flexible translucent sheet, and at least one semi-translucent color applied to the translucent sheet such that a surface to which the translucent sheet is attached is visible through the translucent sheet and the semi-translucent color. The system includes the apparatus and a protective laminate surface covering the at least one semi-translucent color. The method includes providing a plurality of translucent sheets each having at least one semi-translucent color, examining an item to determine the type of finish of the item, selecting a flexible translucent sheet according to the finish of the item, conforming and affixing the selected translucent sheet to the surface of the item, and viewing the surface of the item through the selected translucent sheet.


Patent
Harris Research | Date: 2013-09-18

An apparatus, method, and program product for selecting at least a portion of an image, the selected portion comprising a surface of an item within the image, displaying a semi-transparent overlay over the selected portion of the image, the semi-transparent overlay representing a surface finish, and mathematically blending a plurality of pixels of the semi-transparent overlay with a plurality of pixels of the selected portion such that one or more characteristics of the surface are visible through the semi-transparent overlay.


Patent
Harris Research | Date: 2011-07-28

An apparatus is disclosed for a rotary head cleaner. The apparatus includes a plurality of liquid extraction devices positioned radially on a floor-facing surface of a rotary head, a driveshaft disposed between a rotary motor configured to rotate the rotary head, and a housing disposed between the rotary motor and the rotary head for supporting a wheel, and a handle. The apparatus also includes an evacuation tank having a capacity sensor in communication with an evacuation pump, the capacity sensor configured to detect when a maximum desired capacity of evacuated liquids is reached, a vacuum motor connected with the housing and configured to provide a suction force to the liquid extraction devices to extract liquid from a floor to the evacuation tank, and wherein a weight of the rotary motor, housing, handle, retractable wheel, and vacuum motor is supported by the liquid extraction devices.


Patent
Harris Research | Date: 2012-09-17

A cleaning system is disclosed that includes a vehicle that has a cooling system for circulating a coolant, a diverter coupled with the cooling system that is configured to divert the coolant through a heat exchanger, a pump configured to pump a cleaning solution through the heat exchanger so that the heat exchanger heats the cleaning solution without mixing the coolant and the cleaning solution, and a rotary head cleaner in fluid communication with the heat exchanger for receiving the cleaning solution and applying the cleaning solution to a floor.


Patent
Harris Research | Date: 2012-12-20

The present disclosure relates to a defoaming substance for defoaming an aqueous solution. The defoaming substance includes a defoaming agent and a carrier material intermixed with the defoaming agent to form a solid mass, the carrier material being at least minimally soluble in the aqueous solution. In one embodiment, the carrier material includes at least one type of organic acid. The defoaming agent may include at least one type of silicon-based defoamer. The present disclosure also relates to a method for making a defoaming substance. The method may include selecting a defoaming agent capable of hindering foam formation and reducing foam build-up in an aqueous solution, selecting a carrier material that is at least minimally soluble in the aqueous solution, combining the defoaming agent with the carrier material, and forming the combined defoaming agent and carrier material into a solid defoaming substance.


Patent
Harris Research | Date: 2012-09-17

A cleaning apparatus is disclosed for extracting a liquid from a surface. The apparatus includes at least one extraction head that has at least one aperture that is facing the surface to be cleaned. The vacuum cleaner includes a vacuum pathway situated between the at least one extraction head and a riser that is connected to a vacuum motor. The internal surfaces of the vacuum pathway are smooth and the vacuum pathway has certain dimensions and orientations that optimize the extraction of a liquid from a surface.


Patent
Harris Research | Date: 2012-10-25

A system and method are disclosed for an odor removal treatment system that includes a liquid oxidizing agent that includes a peroxide and water, a liquid buffering agent that includes a carbonate salt and water, and a cleaning device, wherein the liquid oxidizing agent is stored separately from the liquid buffering agent in a pre-application mode, and combinable with the liquid buffering agent to form a solution in an application mode just prior to applying the solution to a textile. The cleaning device may be a portable vacuum cleaning mechanism onboard a vehicle. The peroxide may be hydrogen peroxide and the solution may have a hydrogen peroxide weight percent of about 1.5%.


The present disclosure relates to an anti-corrosion substance that includes an anti-corrosion agent and a carrier material. The carrier material is at least minimally soluble in aqueous solutions. An anti-corrosion apparatus is also disclosed, the apparatus including an anti-corrosion agent and a carrier configured to controllably exude the contained anti-corrosion agent. Also disclosed is a method for producing a block of anti-corrosion substance, which includes selecting an anti-corrosion agent, selecting a carrier material, combining the anti-corrosion agent with the carrier material, and forming the anti-corrosion substance from the combination of the anti-corrosion agent and the carrier material.

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