Felix T.,State University of Rio de Janeiro |
Werneck V.,State University of Rio de Janeiro |
Da Costa M.M.,FGV Fundacao Getulio Vargas |
Bernardo Filho O.,State University of Rio de Janeiro
Iberian Conference on Information Systems and Technologies, CISTI | Year: 2013
This paper aims at presenting a fuzzy computational tool that performs assessment of the organization maturity with regard to the management process. The maturity of a company is related to the capacity to reap the benefits obtained by this new form of management. A fuzzy evaluation is proposed to provide flexibility in the diagnosis of the maturity degree and also to create the Organizational Transformation Index. This index express a relative measure on the effort applied and results achieved during the incorporation of the processes business management, supporting the organization in the process of deployment. © 2013 AISTI.