Dallas, TX, United States
Dallas, TX, United States

Everest Group is a global management consulting firm that advises clients on global services issues. Founded in 1991 in Dallas, Texas, the firm today ranks among the leading advisors of global services. Wikipedia.


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Enterprises no longer consider automation merely a service delivery tool; in fact, automation is now “front end,” with enterprises proactively demanding strategy, vision and strong Proof-of-Concepts (POCs) for advanced automation in 33 percent of all application services contracts in 2016, according to Everest Group. Everest Group expects this trend to accelerate in 2017 and 2018. “Automation will become a high-priority investment for buyers in the coming years, owing to automation’s direct impact on software development life cycles [SDLCs] and speed to market,” said Yugal Joshi, practice director at Everest Group. “Also, artificial intelligence, cognitive computing and robotics will no longer be fringe technologies dominated by major players; rather, these technologies will begin to pervade the enterprise portfolio and will eventually become mainstream in the application landscape.” Compared to adoption of automation, enterprises adoption of artificial intelligence (AI) is progressing at a slower pace, with only 15 percent of application services contracts of 2016 including AI in the scope. Although enterprises are currently taking small steps to adopt AI in their IT services environments, AI and its allied techniques soon will profoundly impact application services in the way applications are developed, tested, and maintained. “AI is no longer a fringe, fantasy-riddled technology,” added Joshi. “AI techniques present significant opportunities in the application services landscape, and enterprises can leverage these techniques to completely transform application services functions. The key to unleashing the transformative potential is to move beyond using AI for enhancing developer productivity to making intelligent machines that develop their own snippets of code, allowing developers to focus on more complex tasks.” Activities in the testing and maintenance functions of the SDLC present the most opportunity to leverage AI techniques. Even creative activities such as software development can be significantly improved by leveraging AI. These results and other findings are explored in a recently published Everest Group report: “Application Services—Annual Report 2016: AI in SDLC? There is a Long Journey Ahead” ***Download Complimentary 11-page Preview Report*** (Registration required.) This preview summarizes the report methodology, contents and key findings and offers additional resources for further study. The full report analyzes the application services market, focusing on: ***Publication-Quality Graphics*** High-resolution graphics illustrating the key takeaways from “Application Services—Annual Report 2016: AI in SDLC? There is a Long Journey Ahead” may be included in news coverage, with attribution to Everest Group. Graphics include: Everest Group is a consulting and research firm focused on strategic IT, business services, and sourcing. We are trusted advisors to senior executives of leading enterprises, providers, and investors. Our firm helps clients improve operational and financial performance through a hands-on process that supports them in making well-informed decisions that deliver high-impact results and achieve sustained value. Our insight and guidance empower clients to improve organizational efficiency, effectiveness, agility and responsiveness. What sets Everest Group apart is the integration of deep sourcing knowledge, problem-solving skills and original research. Details and in-depth content are available at http://www.everestgrp.com.


News Article | May 9, 2017
Site: www.prnewswire.com

The unprecedented growth in connected devices, the data generated and the applications generating value out of these connections will need a strong offering in end-to-end service management, considering the enormous size and complexities of the networks generated by the Internet of Things. Yugal Joshi, Practice Director at Everest Group: "Atos' approach to enabling IoT use cases for achieving operational efficiency, customer engagement, and business transformation meets a clear market requirement. Its capabilities across the IoT stack, enhanced by strategic investments, partnerships, such as with Dell EMC, and experience in executing large-scale projects drives continuous value delivery and improved business outcomes for the customers." Atos and Dell EMC are working together to build an IoT service management framework to allow customers to be always in control and to be assured that all users can continuously create value from their connected devices. The service management framework will be called Atos Codex IoT Services. The Atos Codex IoT Services framework will contain a catalogue of services including management of devices, connectivity, data and storage, change and release control, incident management, service desk and support, and the operations to increase resilience against failures or disturbances. These services will be delivered with user-defined service levels, including the necessary security measures for access management and data encryption. The framework also defines an architecture blueprint, containing hardware and software solutions from Dell EMC as well as software solutions and integration services from Atos. The collaboration is expected to cover two areas: The first Atos Codex IoT Services framework capabilities are available now with additional services and products will be added based on market demand. Jay Snyder, Senior Vice President, Global Alliances, Industries & Service Providers at Dell EMC: "We are proud to help Atos enhance their IoT service offering, which will leverage our comprehensive portfolio such as Dell Edge Gateways to securely transfer and analyze important data at the edge of the network and Dell EMC hyper-converged infrastructure and scale-out storage at the core. Combining these assets with Atos' expertise, services, hardware and their IoT capabilities in the Atos Codex end-to-end managed analytics offering, we are well positioned to help our customers successfully deliver their IoT-driven digital transformation agenda." Paul Albada Jelgersma, Head of IoT Solutions at Atos: "We are proud to partner with Dell EMC to provide our clients with the services, technology and capabilities they need to effectively manage their assets and generate value from them, by leveraging our combined strength in IoT products and services. This will offer businesses the tools to utilize their data and assets to provide continuous value and improved business outcomes, wherever they are." About Dell EMC Dell EMC, a part of Dell Technologies, enables organizations to modernize, automate and transform their data center using industry-leading converged infrastructure, servers, storage and data protection technologies. This provides a trusted foundation for businesses to transform IT, through the creation of a hybrid cloud, and transform their business through the creation of cloud-native applications and big data solutions. Dell EMC services customers across 180 countries – including 98 percent of the Fortune 500 – with the industry's most comprehensive and innovative portfolio from edge to core to cloud. Dell EMC World 2017, May 8-11, is Dell Technologies' flagship event, bringing together technology and business professionals to network, share ideas and help co-create a better future. Learn more at www.dellemcworld.com and follow #DellEMCWorld on Twitter. About Atos Codex Atos Codex is the Atos brand for business driven analytics, Internet of Things and cognitive solutions consisting of methodology, design labs, an open industrial platform factory as well as high-performance data analytics. It provides clients a complete set of products and skills to design, build and run digital business platforms. Atos Codex is a key pillar of Atos' Digital Transformation Factory to deliver its clients digital transformation that is on time, on budget and on specification. About Atos Atos is a global leader in digital transformation with approximately 100,000 employees in 72 countries and annual revenue of around € 12 billion. The European number one in Big Data, Cybersecurity, High Performance Computing and Digital Workplace, The Group provides Cloud services, Infrastructure & Data Management, Business & Platform solutions, as well as transactional services through Worldline, the European leader in the payment industry. With its cutting-edge technologies, digital expertise and industry knowledge, Atos supports the digital transformation of its clients across various business sectors: Defense, Financial Services, Health, Manufacturing, Media, Energy & Utilities, Public sector, Retail, Telecommunications, and Transportation. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline. Atos SE (Societas Europaea) is listed on the CAC40 Paris stock index. www.atos.net Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, Dell EMC and Dell Inc. are trademarks of Dell Technologies in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/atos-and-dell-emc-join-forces-to-address-the-growing-internet-of-things-market-300454389.html


HCL Technologies (HCL), a leading global IT services company, has been bestowed with the Everest Group PEAK Matrix ‘Service Provider of the Year™ 2017’ award for ‘Cloud and Infrastructure Services (CIS)’. HCL was recognized as ‘Star Performer of the Year’ in the CIS category for demonstrating consistent performance across all four CIS segments, including ‘workplace services’, ‘private–cloud enabled services’, ‘hosted private cloud services’ and ‘IT security services’. The Everest Group ‘PEAK Matrix Service Provider of the Year™ 2017’ awards recognized the top services providers for their consistent performances across 21 PEAK Matrix™ IT services evaluations, featuring  73 service providers across all evaluations in the previous year. “HCL continues to prove its global ITO and cloud leadership. We are delivering consistent business outcomes for enterprises across geographies with our integrated Next–Generation IT and Operations (NGIT&O) and cloud offerings,” said Kalyan Kumar, Chief Technology Officer – IT Services, HCL Technologies. “Enabled by our innovative tools and technologies, our Cloud–Native enterprise solutions are helping 21st century enterprises achieve business goals, including effective user experiences – the key requirement in today’s digital world. Besides, in the era of ‘Everything as a Service (XaaS)’, we are helping our customers revolutionize their IT environments by offering them IT services powered by DRYiCETM, an AI–powered autonomics and orchestration platform. The Everest Group award is a testament to our proven capabilities in the cloud and infrastructures services domain.” HCL, a global leader in IT infrastructure services, has the competency to execute large–scale, complex IT transformation projects across datacenter, workplace services, network and telecommunications services, enterprise security and GRC. For the 21st Century Enterprise, HCL offers next–generation IT infrastructure services leveraging automation, AI, analytics and cloud to build a service–oriented and future–ready IT infrastructure. With its thrust on creating real value for customers, HCL focuses on taking 'Relationships Beyond the Contract', building long-term, mutually beneficial associations with its enterprise customers.


SAN JOSE, Calif., May 08, 2017 (GLOBE NEWSWIRE) -- Automation Anywhere, the global leader in enterprise Robotic Process Automation (RPA), today announced it is holding its premier customer experience event, bringing together customers, partners and their bots in New York City on May 24-25, 2017. Named Imagine, the event will be an opportunity for all attendees, including partners, press and analysts, to learn more about Robotic Process Automation, share best practices and network. It is being held at the New York Marriott at the Brooklyn Bridge. “Regardless of where our customers are in their deployment of RPA, there will be a lot to discover – how to get started now, how to scale their deployments, and most importantly, how to transform their businesses,” said Mihir Shukla, CEO and Co-founder of Automation Anywhere. “This will be the first customer event to bring together humans and bots. No other provider has ever done it. In addition, we will have compelling speakers and thought leaders, all in one of the world’s most exciting cities.” Two leading industry analysts will be speaking at the event: Craig LeClair, VP and Principal Analyst of Forrester, and Peter Bendor-Samuel, Founder and CEO of Everest Group. Automation Anywhere customers can view an agenda and register here. Automation Anywhere delivers the most comprehensive enterprise-grade RPA platform with built-in cognitive solutions and analytics. Over 500 of the world’s largest brands use the platform to manage and scale their business processes faster, with near-zero error rates, while dramatically reducing operational costs. Based on the belief that people who have more time to create, think and discover build great companies, Automation Anywhere has provided the world’s best RPA and cognitive technology to leading financial services, BPO, healthcare, technology and insurance companies across more than 90 countries for over a decade. For additional information visit www.automationanywhere.com.


SAN JOSE, Calif., May 08, 2017 (GLOBE NEWSWIRE) -- Automation Anywhere, the global leader in enterprise Robotic Process Automation (RPA), today announced it is holding its premier customer experience event, bringing together customers, partners and their bots in New York City on May 24-25, 2017. Named Imagine, the event will be an opportunity for all attendees, including partners, press and analysts, to learn more about Robotic Process Automation, share best practices and network. It is being held at the New York Marriott at the Brooklyn Bridge. “Regardless of where our customers are in their deployment of RPA, there will be a lot to discover – how to get started now, how to scale their deployments, and most importantly, how to transform their businesses,” said Mihir Shukla, CEO and Co-founder of Automation Anywhere. “This will be the first customer event to bring together humans and bots. No other provider has ever done it. In addition, we will have compelling speakers and thought leaders, all in one of the world’s most exciting cities.” Two leading industry analysts will be speaking at the event: Craig LeClair, VP and Principal Analyst of Forrester, and Peter Bendor-Samuel, Founder and CEO of Everest Group. Automation Anywhere customers can view an agenda and register here. Automation Anywhere delivers the most comprehensive enterprise-grade RPA platform with built-in cognitive solutions and analytics. Over 500 of the world’s largest brands use the platform to manage and scale their business processes faster, with near-zero error rates, while dramatically reducing operational costs. Based on the belief that people who have more time to create, think and discover build great companies, Automation Anywhere has provided the world’s best RPA and cognitive technology to leading financial services, BPO, healthcare, technology and insurance companies across more than 90 countries for over a decade. For additional information visit www.automationanywhere.com.


Of 76 global services centers established by service providers in 2016, North America led the way with 29 setups. In its recently published “Market Vista™: Global Services 2016 Year in Review” report, Everest Group explains that the increasing need for client proximity and use of automation is making North America an attractive location for service delivery, with the San Francisco, Seattle and Toronto areas standing out as hotbeds for cloud, analytics and automation services. Among the service providers tracked in Everest Group’s Market Vista index, 63 percent of service provider setups in 2016 were focused on digital services, rather than traditional IT and business process services. With margins in decline and few service providers experiencing growth, the expansion of digital capabilities through organic and inorganic means is paramount to service provider viability. “Over the past few years, the service providers we track in our Market Vista index have been more inclined toward opening innovative centers and labs that offer digital services rather than establishing delivery centers that offer traditional IT and business process services,” said Salil Dani, vice president in the Global Sourcing team at Everest Group. “North America and Asia Pacific are the two leading locations for supporting digital services, and North America took the lead in 2016 as service providers sought to leverage multiple Tier-2 onshore locations to increase speed-to-market and drive innovation.” Another notable growth trend in 2016 involved investments by enterprises in Global In-house Centers (GICs), often called Shared Services or Captives. GIC investment in 2016 was at an all-time high with 29 percent year-on-year increase in new setups. Both existing firms and new adopters contributed to the GIC activity in 2016, and large buyers (revenue exceeding US$10 billion) drove the growth, representing 52 percent of the new GIC setups. Enterprises based in North America and Rest of Europe (i.e., European countries other than the UK) are the strongest adopters of the GIC model. These trends are expected to continue in 2017. Conversely, the global outsourcing market growth rate declined in each successive quarter of 2016, and Everest Group expects the growth rate will continue to decline to as low as 1.9 percent through 2019. In terms of locations, the Top 10 locations for new center setups (i.e., India, Poland, Philippines, Ireland, Costa Rica, Singapore, Romania, Malaysia, Mexico and China) each experienced an increase in setups in 2016. While the list of Top 10 countries has remained fairly consistent over the past few years, players are increasingly seeking options outside APAC as evident by the growing share of Nearshore Europe. Looking ahead to 2017, Everest Group predicts the following for the global services market: These findings and predictions are explored in “Market Vista™: Global Services 2016 Year in Review: Global Services Industry facing 'Winds of Change.'" This report gives an overview of the developments that took place in the global services industry in 2016. Highlights include key trends and drivers pertaining to GICs, offshore/nearshore locations, service providers, and outsourcing transactions. Besides providing an outlook for 2017, the report highlights implications for market participants as well. *** Download Complimentary, Publication-Quality Graphics Here *** High-resolution graphics illustrating key takeaways from this research can be included in news coverage, with attribution to Everest Group. Graphics include: Market Vista—a subscription-based service of Everest Group—provides the research, analysis and insights that enable Global Sourcing professionals to navigate the complexity of today’s sourcing market and make informed and impactful decisions. Market Vista research includes developments related to service providers, locations, processes and sourcing models, as well as a comprehensive outlook of the fast-evolving global offshoring and outsourcing market. Everest Group is a consulting and research firm focused on strategic IT, business services, and sourcing. We are trusted advisors to senior executives of leading enterprises, providers, and investors. Our firm helps clients improve operational and financial performance through a hands-on process that supports them in making well-informed decisions that deliver high-impact results and achieve sustained value. Our insight and guidance empowers clients to improve organizational efficiency, effectiveness, agility and responsiveness. What sets Everest Group apart is the integration of deep sourcing knowledge, problem-solving skills and original research. Details and in-depth content are available at http://www.everestgrp.com.


SAN JOSE, Calif., May 08, 2017 (GLOBE NEWSWIRE) -- Automation Anywhere, the global leader in enterprise Robotic Process Automation (RPA), today announced it is holding its premier customer experience event, bringing together customers, partners and their bots in New York City on May 24-25, 2017. Named Imagine, the event will be an opportunity for all attendees, including partners, press and analysts, to learn more about Robotic Process Automation, share best practices and network. It is being held at the New York Marriott at the Brooklyn Bridge. “Regardless of where our customers are in their deployment of RPA, there will be a lot to discover – how to get started now, how to scale their deployments, and most importantly, how to transform their businesses,” said Mihir Shukla, CEO and Co-founder of Automation Anywhere. “This will be the first customer event to bring together humans and bots. No other provider has ever done it. In addition, we will have compelling speakers and thought leaders, all in one of the world’s most exciting cities.” Two leading industry analysts will be speaking at the event: Craig LeClair, VP and Principal Analyst of Forrester, and Peter Bendor-Samuel, Founder and CEO of Everest Group. Automation Anywhere customers can view an agenda and register here. Automation Anywhere delivers the most comprehensive enterprise-grade RPA platform with built-in cognitive solutions and analytics. Over 500 of the world’s largest brands use the platform to manage and scale their business processes faster, with near-zero error rates, while dramatically reducing operational costs. Based on the belief that people who have more time to create, think and discover build great companies, Automation Anywhere has provided the world’s best RPA and cognitive technology to leading financial services, BPO, healthcare, technology and insurance companies across more than 90 countries for over a decade. For additional information visit www.automationanywhere.com.


SAN JOSE, Calif., May 08, 2017 (GLOBE NEWSWIRE) -- Automation Anywhere, the global leader in enterprise Robotic Process Automation (RPA), today announced it is holding its premier customer experience event, bringing together customers, partners and their bots in New York City on May 24-25, 2017. Named Imagine, the event will be an opportunity for all attendees, including partners, press and analysts, to learn more about Robotic Process Automation, share best practices and network. It is being held at the New York Marriott at the Brooklyn Bridge. “Regardless of where our customers are in their deployment of RPA, there will be a lot to discover – how to get started now, how to scale their deployments, and most importantly, how to transform their businesses,” said Mihir Shukla, CEO and Co-founder of Automation Anywhere. “This will be the first customer event to bring together humans and bots. No other provider has ever done it. In addition, we will have compelling speakers and thought leaders, all in one of the world’s most exciting cities.” Two leading industry analysts will be speaking at the event: Craig LeClair, VP and Principal Analyst of Forrester, and Peter Bendor-Samuel, Founder and CEO of Everest Group. Automation Anywhere customers can view an agenda and register here. Automation Anywhere delivers the most comprehensive enterprise-grade RPA platform with built-in cognitive solutions and analytics. Over 500 of the world’s largest brands use the platform to manage and scale their business processes faster, with near-zero error rates, while dramatically reducing operational costs. Based on the belief that people who have more time to create, think and discover build great companies, Automation Anywhere has provided the world’s best RPA and cognitive technology to leading financial services, BPO, healthcare, technology and insurance companies across more than 90 countries for over a decade. For additional information visit www.automationanywhere.com.


SAN JOSE, Calif., May 08, 2017 (GLOBE NEWSWIRE) -- Automation Anywhere, the global leader in enterprise Robotic Process Automation (RPA), today announced it is holding its premier customer experience event, bringing together customers, partners and their bots in New York City on May 24-25, 2017. Named Imagine, the event will be an opportunity for all attendees, including partners, press and analysts, to learn more about Robotic Process Automation, share best practices and network. It is being held at the New York Marriott at the Brooklyn Bridge. “Regardless of where our customers are in their deployment of RPA, there will be a lot to discover – how to get started now, how to scale their deployments, and most importantly, how to transform their businesses,” said Mihir Shukla, CEO and Co-founder of Automation Anywhere. “This will be the first customer event to bring together humans and bots. No other provider has ever done it. In addition, we will have compelling speakers and thought leaders, all in one of the world’s most exciting cities.” Two leading industry analysts will be speaking at the event: Craig LeClair, VP and Principal Analyst of Forrester, and Peter Bendor-Samuel, Founder and CEO of Everest Group. Automation Anywhere customers can view an agenda and register here. Automation Anywhere delivers the most comprehensive enterprise-grade RPA platform with built-in cognitive solutions and analytics. Over 500 of the world’s largest brands use the platform to manage and scale their business processes faster, with near-zero error rates, while dramatically reducing operational costs. Based on the belief that people who have more time to create, think and discover build great companies, Automation Anywhere has provided the world’s best RPA and cognitive technology to leading financial services, BPO, healthcare, technology and insurance companies across more than 90 countries for over a decade. For additional information visit www.automationanywhere.com.


Hexaware Technologies Limited that Everest Group has ranked it among the top 20 IT services (ITS) providers, as part of its PEAK Matrix Service Provider. --, a leading global provider of Application, Infrastructure, BPS and Digital services announced that Everest Group has ranked it among the top 20 IT services (ITS) providers, as part of its PEAK Matrix Service Provider of the Year™ awards for 2017.evaluations were designed to serve as a valuable source for IT services' buyers to evaluate, compare and contrast key service providers in the global services market space. These assessments offer service provider selection guidance, as well as nuanced insights into those providers' strategies for key business lines, geographies, and technologies. The awards recognize consistent top performers across 21 PEAK Matrix IT services evaluations, featuring 73 providers that were published in 2016."This PEAK Matrix Service Provider of the Year award is a significant achievement for us. Hexaware is helping organizations reimagine their businesses, shrink IT costs, enhance business operations, accelerate digital transformation and maximize returns leveraging its Shrink IT Grow Digital strategy," said. "In an industry that is thriving on labor arbitrage for too long, Hexaware is at the forefront of eliminating labor through automation, Artificial Intelligence, Machine language and by every other means available," said Krishna Kumar, Chief Technology Officer, Hexaware Technologies Ltd.As a Gen 3.0 IT service organization, Hexaware has introduced new services to its clients like RAISE IT, platform driven infrastructure and application management services, RPA enabled Digital Managed Services etc., which are in-line with the company's corporate strategy. RAISE IT leverages cutting-edge Artificial Intelligence, Cognitive Analytical Engine, a Big data platform for IT Operations coupled with Robotic Incident Management and disrupts the current state of IT Services delivery. Hexaware's Digital Managed Services (DMS) spans the entire managed services process, assumes the risk of implementing Robotic Process Automation, and provides strategic cost and risk benefits from day one. All these investments around innovative service offerings enabled Hexaware to grow as the fastest growing IOP in 2016 with 9.0% YoY growth in constant currency terms.About Hexaware,. The Company focuses on key domains such as Banking, Financial Services, Capital Market, Healthcare, Insurance, Manufacturing, Retail, Education, Telecom, Travel, Transportation, and Logistics. Hexaware is committed to delivering business results and leverage technology solutions by specializing in Application Development & Maintenance, Business Intelligence & Analytics, Quality Assurance and Testing Services, Infrastructure Management Services, Business Process Services and Enterprise Solutions. Founded in 1990, Hexaware has a well-established global delivery model armed with proprietary tools and methodologies, skilled human capital and SEI CMMI-Level 5 certification.Safe Harbor Statement Certain statements in this press release concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry.For more information log on to www.hexaware.com

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