Dallas, TX, United States
Dallas, TX, United States

Everest Group is a global management consulting firm that advises clients on global services issues. Founded in 1991 in Dallas, Texas, the firm today ranks among the leading advisors of global services. Wikipedia.


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HCL Technologies (HCL), a leading global IT services company, has been bestowed with the Everest Group PEAK Matrix ‘Service Provider of the Year™ 2017’ award for ‘Cloud and Infrastructure Services (CIS)’. HCL was recognized as ‘Star Performer of the Year’ in the CIS category for demonstrating consistent performance across all four CIS segments, including ‘workplace services’, ‘private–cloud enabled services’, ‘hosted private cloud services’ and ‘IT security services’. The Everest Group ‘PEAK Matrix Service Provider of the Year™ 2017’ awards recognized the top services providers for their consistent performances across 21 PEAK Matrix™ IT services evaluations, featuring  73 service providers across all evaluations in the previous year. “HCL continues to prove its global ITO and cloud leadership. We are delivering consistent business outcomes for enterprises across geographies with our integrated Next–Generation IT and Operations (NGIT&O) and cloud offerings,” said Kalyan Kumar, Chief Technology Officer – IT Services, HCL Technologies. “Enabled by our innovative tools and technologies, our Cloud–Native enterprise solutions are helping 21st century enterprises achieve business goals, including effective user experiences – the key requirement in today’s digital world. Besides, in the era of ‘Everything as a Service (XaaS)’, we are helping our customers revolutionize their IT environments by offering them IT services powered by DRYiCETM, an AI–powered autonomics and orchestration platform. The Everest Group award is a testament to our proven capabilities in the cloud and infrastructures services domain.” HCL, a global leader in IT infrastructure services, has the competency to execute large–scale, complex IT transformation projects across datacenter, workplace services, network and telecommunications services, enterprise security and GRC. For the 21st Century Enterprise, HCL offers next–generation IT infrastructure services leveraging automation, AI, analytics and cloud to build a service–oriented and future–ready IT infrastructure. With its thrust on creating real value for customers, HCL focuses on taking 'Relationships Beyond the Contract', building long-term, mutually beneficial associations with its enterprise customers.


Hexaware Technologies Limited that Everest Group has ranked it among the top 20 IT services (ITS) providers, as part of its PEAK Matrix Service Provider. --, a leading global provider of Application, Infrastructure, BPS and Digital services announced that Everest Group has ranked it among the top 20 IT services (ITS) providers, as part of its PEAK Matrix Service Provider of the Year™ awards for 2017.evaluations were designed to serve as a valuable source for IT services' buyers to evaluate, compare and contrast key service providers in the global services market space. These assessments offer service provider selection guidance, as well as nuanced insights into those providers' strategies for key business lines, geographies, and technologies. The awards recognize consistent top performers across 21 PEAK Matrix IT services evaluations, featuring 73 providers that were published in 2016."This PEAK Matrix Service Provider of the Year award is a significant achievement for us. Hexaware is helping organizations reimagine their businesses, shrink IT costs, enhance business operations, accelerate digital transformation and maximize returns leveraging its Shrink IT Grow Digital strategy," said. "In an industry that is thriving on labor arbitrage for too long, Hexaware is at the forefront of eliminating labor through automation, Artificial Intelligence, Machine language and by every other means available," said Krishna Kumar, Chief Technology Officer, Hexaware Technologies Ltd.As a Gen 3.0 IT service organization, Hexaware has introduced new services to its clients like RAISE IT, platform driven infrastructure and application management services, RPA enabled Digital Managed Services etc., which are in-line with the company's corporate strategy. RAISE IT leverages cutting-edge Artificial Intelligence, Cognitive Analytical Engine, a Big data platform for IT Operations coupled with Robotic Incident Management and disrupts the current state of IT Services delivery. Hexaware's Digital Managed Services (DMS) spans the entire managed services process, assumes the risk of implementing Robotic Process Automation, and provides strategic cost and risk benefits from day one. All these investments around innovative service offerings enabled Hexaware to grow as the fastest growing IOP in 2016 with 9.0% YoY growth in constant currency terms.About Hexaware,. The Company focuses on key domains such as Banking, Financial Services, Capital Market, Healthcare, Insurance, Manufacturing, Retail, Education, Telecom, Travel, Transportation, and Logistics. Hexaware is committed to delivering business results and leverage technology solutions by specializing in Application Development & Maintenance, Business Intelligence & Analytics, Quality Assurance and Testing Services, Infrastructure Management Services, Business Process Services and Enterprise Solutions. Founded in 1990, Hexaware has a well-established global delivery model armed with proprietary tools and methodologies, skilled human capital and SEI CMMI-Level 5 certification.Safe Harbor Statement Certain statements in this press release concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry.For more information log on to www.hexaware.com


SAN JOSE, Calif., May 08, 2017 (GLOBE NEWSWIRE) -- Automation Anywhere, the global leader in enterprise Robotic Process Automation (RPA), today announced it is holding its premier customer experience event, bringing together customers, partners and their bots in New York City on May 24-25, 2017. Named Imagine, the event will be an opportunity for all attendees, including partners, press and analysts, to learn more about Robotic Process Automation, share best practices and network. It is being held at the New York Marriott at the Brooklyn Bridge. “Regardless of where our customers are in their deployment of RPA, there will be a lot to discover – how to get started now, how to scale their deployments, and most importantly, how to transform their businesses,” said Mihir Shukla, CEO and Co-founder of Automation Anywhere. “This will be the first customer event to bring together humans and bots. No other provider has ever done it. In addition, we will have compelling speakers and thought leaders, all in one of the world’s most exciting cities.” Two leading industry analysts will be speaking at the event: Craig LeClair, VP and Principal Analyst of Forrester, and Peter Bendor-Samuel, Founder and CEO of Everest Group. Automation Anywhere customers can view an agenda and register here. Automation Anywhere delivers the most comprehensive enterprise-grade RPA platform with built-in cognitive solutions and analytics. Over 500 of the world’s largest brands use the platform to manage and scale their business processes faster, with near-zero error rates, while dramatically reducing operational costs. Based on the belief that people who have more time to create, think and discover build great companies, Automation Anywhere has provided the world’s best RPA and cognitive technology to leading financial services, BPO, healthcare, technology and insurance companies across more than 90 countries for over a decade. For additional information visit www.automationanywhere.com.


SAN JOSE, Calif., May 08, 2017 (GLOBE NEWSWIRE) -- Automation Anywhere, the global leader in enterprise Robotic Process Automation (RPA), today announced it is holding its premier customer experience event, bringing together customers, partners and their bots in New York City on May 24-25, 2017. Named Imagine, the event will be an opportunity for all attendees, including partners, press and analysts, to learn more about Robotic Process Automation, share best practices and network. It is being held at the New York Marriott at the Brooklyn Bridge. “Regardless of where our customers are in their deployment of RPA, there will be a lot to discover – how to get started now, how to scale their deployments, and most importantly, how to transform their businesses,” said Mihir Shukla, CEO and Co-founder of Automation Anywhere. “This will be the first customer event to bring together humans and bots. No other provider has ever done it. In addition, we will have compelling speakers and thought leaders, all in one of the world’s most exciting cities.” Two leading industry analysts will be speaking at the event: Craig LeClair, VP and Principal Analyst of Forrester, and Peter Bendor-Samuel, Founder and CEO of Everest Group. Automation Anywhere customers can view an agenda and register here. Automation Anywhere delivers the most comprehensive enterprise-grade RPA platform with built-in cognitive solutions and analytics. Over 500 of the world’s largest brands use the platform to manage and scale their business processes faster, with near-zero error rates, while dramatically reducing operational costs. Based on the belief that people who have more time to create, think and discover build great companies, Automation Anywhere has provided the world’s best RPA and cognitive technology to leading financial services, BPO, healthcare, technology and insurance companies across more than 90 countries for over a decade. For additional information visit www.automationanywhere.com.


SAN JOSE, Calif., May 08, 2017 (GLOBE NEWSWIRE) -- Automation Anywhere, the global leader in enterprise Robotic Process Automation (RPA), today announced it is holding its premier customer experience event, bringing together customers, partners and their bots in New York City on May 24-25, 2017. Named Imagine, the event will be an opportunity for all attendees, including partners, press and analysts, to learn more about Robotic Process Automation, share best practices and network. It is being held at the New York Marriott at the Brooklyn Bridge. “Regardless of where our customers are in their deployment of RPA, there will be a lot to discover – how to get started now, how to scale their deployments, and most importantly, how to transform their businesses,” said Mihir Shukla, CEO and Co-founder of Automation Anywhere. “This will be the first customer event to bring together humans and bots. No other provider has ever done it. In addition, we will have compelling speakers and thought leaders, all in one of the world’s most exciting cities.” Two leading industry analysts will be speaking at the event: Craig LeClair, VP and Principal Analyst of Forrester, and Peter Bendor-Samuel, Founder and CEO of Everest Group. Automation Anywhere customers can view an agenda and register here. Automation Anywhere delivers the most comprehensive enterprise-grade RPA platform with built-in cognitive solutions and analytics. Over 500 of the world’s largest brands use the platform to manage and scale their business processes faster, with near-zero error rates, while dramatically reducing operational costs. Based on the belief that people who have more time to create, think and discover build great companies, Automation Anywhere has provided the world’s best RPA and cognitive technology to leading financial services, BPO, healthcare, technology and insurance companies across more than 90 countries for over a decade. For additional information visit www.automationanywhere.com.


SAN JOSE, Calif., May 08, 2017 (GLOBE NEWSWIRE) -- Automation Anywhere, the global leader in enterprise Robotic Process Automation (RPA), today announced it is holding its premier customer experience event, bringing together customers, partners and their bots in New York City on May 24-25, 2017. Named Imagine, the event will be an opportunity for all attendees, including partners, press and analysts, to learn more about Robotic Process Automation, share best practices and network. It is being held at the New York Marriott at the Brooklyn Bridge. “Regardless of where our customers are in their deployment of RPA, there will be a lot to discover – how to get started now, how to scale their deployments, and most importantly, how to transform their businesses,” said Mihir Shukla, CEO and Co-founder of Automation Anywhere. “This will be the first customer event to bring together humans and bots. No other provider has ever done it. In addition, we will have compelling speakers and thought leaders, all in one of the world’s most exciting cities.” Two leading industry analysts will be speaking at the event: Craig LeClair, VP and Principal Analyst of Forrester, and Peter Bendor-Samuel, Founder and CEO of Everest Group. Automation Anywhere customers can view an agenda and register here. Automation Anywhere delivers the most comprehensive enterprise-grade RPA platform with built-in cognitive solutions and analytics. Over 500 of the world’s largest brands use the platform to manage and scale their business processes faster, with near-zero error rates, while dramatically reducing operational costs. Based on the belief that people who have more time to create, think and discover build great companies, Automation Anywhere has provided the world’s best RPA and cognitive technology to leading financial services, BPO, healthcare, technology and insurance companies across more than 90 countries for over a decade. For additional information visit www.automationanywhere.com.


SAN JOSE, Calif., May 08, 2017 (GLOBE NEWSWIRE) -- Automation Anywhere, the global leader in enterprise Robotic Process Automation (RPA), today announced it is holding its premier customer experience event, bringing together customers, partners and their bots in New York City on May 24-25, 2017. Named Imagine, the event will be an opportunity for all attendees, including partners, press and analysts, to learn more about Robotic Process Automation, share best practices and network. It is being held at the New York Marriott at the Brooklyn Bridge. “Regardless of where our customers are in their deployment of RPA, there will be a lot to discover – how to get started now, how to scale their deployments, and most importantly, how to transform their businesses,” said Mihir Shukla, CEO and Co-founder of Automation Anywhere. “This will be the first customer event to bring together humans and bots. No other provider has ever done it. In addition, we will have compelling speakers and thought leaders, all in one of the world’s most exciting cities.” Two leading industry analysts will be speaking at the event: Craig LeClair, VP and Principal Analyst of Forrester, and Peter Bendor-Samuel, Founder and CEO of Everest Group. Automation Anywhere customers can view an agenda and register here. Automation Anywhere delivers the most comprehensive enterprise-grade RPA platform with built-in cognitive solutions and analytics. Over 500 of the world’s largest brands use the platform to manage and scale their business processes faster, with near-zero error rates, while dramatically reducing operational costs. Based on the belief that people who have more time to create, think and discover build great companies, Automation Anywhere has provided the world’s best RPA and cognitive technology to leading financial services, BPO, healthcare, technology and insurance companies across more than 90 countries for over a decade. For additional information visit www.automationanywhere.com.


Of 76 global services centers established by service providers in 2016, North America led the way with 29 setups. In its recently published “Market Vista™: Global Services 2016 Year in Review” report, Everest Group explains that the increasing need for client proximity and use of automation is making North America an attractive location for service delivery, with the San Francisco, Seattle and Toronto areas standing out as hotbeds for cloud, analytics and automation services. Among the service providers tracked in Everest Group’s Market Vista index, 63 percent of service provider setups in 2016 were focused on digital services, rather than traditional IT and business process services. With margins in decline and few service providers experiencing growth, the expansion of digital capabilities through organic and inorganic means is paramount to service provider viability. “Over the past few years, the service providers we track in our Market Vista index have been more inclined toward opening innovative centers and labs that offer digital services rather than establishing delivery centers that offer traditional IT and business process services,” said Salil Dani, vice president in the Global Sourcing team at Everest Group. “North America and Asia Pacific are the two leading locations for supporting digital services, and North America took the lead in 2016 as service providers sought to leverage multiple Tier-2 onshore locations to increase speed-to-market and drive innovation.” Another notable growth trend in 2016 involved investments by enterprises in Global In-house Centers (GICs), often called Shared Services or Captives. GIC investment in 2016 was at an all-time high with 29 percent year-on-year increase in new setups. Both existing firms and new adopters contributed to the GIC activity in 2016, and large buyers (revenue exceeding US$10 billion) drove the growth, representing 52 percent of the new GIC setups. Enterprises based in North America and Rest of Europe (i.e., European countries other than the UK) are the strongest adopters of the GIC model. These trends are expected to continue in 2017. Conversely, the global outsourcing market growth rate declined in each successive quarter of 2016, and Everest Group expects the growth rate will continue to decline to as low as 1.9 percent through 2019. In terms of locations, the Top 10 locations for new center setups (i.e., India, Poland, Philippines, Ireland, Costa Rica, Singapore, Romania, Malaysia, Mexico and China) each experienced an increase in setups in 2016. While the list of Top 10 countries has remained fairly consistent over the past few years, players are increasingly seeking options outside APAC as evident by the growing share of Nearshore Europe. Looking ahead to 2017, Everest Group predicts the following for the global services market: These findings and predictions are explored in “Market Vista™: Global Services 2016 Year in Review: Global Services Industry facing 'Winds of Change.'" This report gives an overview of the developments that took place in the global services industry in 2016. Highlights include key trends and drivers pertaining to GICs, offshore/nearshore locations, service providers, and outsourcing transactions. Besides providing an outlook for 2017, the report highlights implications for market participants as well. *** Download Complimentary, Publication-Quality Graphics Here *** High-resolution graphics illustrating key takeaways from this research can be included in news coverage, with attribution to Everest Group. Graphics include: Market Vista—a subscription-based service of Everest Group—provides the research, analysis and insights that enable Global Sourcing professionals to navigate the complexity of today’s sourcing market and make informed and impactful decisions. Market Vista research includes developments related to service providers, locations, processes and sourcing models, as well as a comprehensive outlook of the fast-evolving global offshoring and outsourcing market. Everest Group is a consulting and research firm focused on strategic IT, business services, and sourcing. We are trusted advisors to senior executives of leading enterprises, providers, and investors. Our firm helps clients improve operational and financial performance through a hands-on process that supports them in making well-informed decisions that deliver high-impact results and achieve sustained value. Our insight and guidance empowers clients to improve organizational efficiency, effectiveness, agility and responsiveness. What sets Everest Group apart is the integration of deep sourcing knowledge, problem-solving skills and original research. Details and in-depth content are available at http://www.everestgrp.com.


News Article | February 15, 2017
Site: www.prweb.com

Everest Group—a consulting and research firm focused on strategic IT, business services and sourcing—today announced the winners of the 2017 PEAK Matrix Service Provider of the Year™ awards for IT services. The awards, now in their second year, recognize IT service providers who have demonstrated consistent leadership in the PEAK Matrix reports issued by Everest Group in the previous year. In 2016, Everest Group published 21 PEAK Matrix reports, evaluating a total of 73 service providers in various segments of the IT services market. Twenty of the 73 providers are recognized in the 2017 PEAK Matrix Service Provider of the Year Awards. “Our PEAK Matrix reports evaluate market success—using factors like revenue growth, deals won or renewed, margins generated, and so forth—as well as service capabilities, where the emphasis is on innovation, because that is how providers are differentiating themselves in the eyes of enterprises today,” said Jimit Arora, partner at Everest Group. “Throughout the year, Everest Group examines what providers are investing in, what type of intellectual capital they have, how they’re devising their sourcing strategies, and whether they are experimenting with new service models or engagements with their customers. By taking all of that into account, these PEAK Matrix Service Provider of the Year awards recognize the IT providers that truly set themselves apart.” The 2017 PEAK Matrix Service Provider of the Year Awards for IT Services comprise: Accenture, Cognizant, IBM, TCS and Wipro won the top five spots (in that order). Accenture (which held the second position in 2016) has moved to the top of the list above Cognizant. Companies recognized either as Leaders of the Year, Star Performers of the Year, or both, include Accenture, Atos, Capgemini, Cognizant, HCL, Hewlett Packard Enterprise, IBM, Tata Consultancy Services, VirtusaPolaris, and Wipro. Accenture had a dominant presence in the 2017 honors, claiming the No.1 spot in the ITS Top 20 list as well as being “Leader of the Year” in the Overall IT Services and ADS categories. Accenture shared “Leader of the Year” honors with Cognizant in the HLS category. Cognizant once again made a particularly strong showing, earning the No. 2 spot in the ITS Top 20 list as well as sharing “Leader of the Year” honors in two categories: BFSI and HLS. In addition, Cognizant was named “Star Performer of the Year” in the ADS category. Capgemini and VirtusaPolaris shared the Star Performer of the Year award in the Overall IT Services category. New entrants to the ITS Top 20 list include Syntel (#17), Hexaware (#18) and NTT DATA (#20). Conversely, Fujitsu, Luxoft and Unisys dropped out of the Top 20 leaderboard. ***All winners are listed in the report, “2017 PEAK Matrix Service Provider of the Year Awards” available for complimentary download here.*** “Today’s enterprises must navigate a complex landscape of next-generation and legacy technologies, a global business footprint, and a complex provider portfolio,” said Abhishek Singh, practice director at Everest Group. “The PEAK Matrix Service Provider of the Year Awards are designed to help enterprise buyers identify the best of the best – the IT service providers with strong, broad-based capabilities and successful service strategies that align well with the evolving enterprise IT demand.” About the PEAK Matrix™ The Everest Group PEAK Matrix is a proprietary framework for assessing the relative market success and overall capability of service providers based on Performance, Experiences, Ability and Knowledge. Each service provider is comparatively assessed on two dimensions: market success and delivery capabilities. Market success is measured by revenue, number of clients and year-over-year growth. Delivery capability is measured by scale of operations, scope, technology and innovation, delivery footprint and buyer satisfaction. The resulting matrix categorizes service providers as Leaders, Major Contenders, and Aspirants. Companies that demonstrate strong upward movement in successive reports are recognized as Star Performers. About Everest Group Everest Group is a consulting and research firm focused on strategic IT, business services, and sourcing. We are trusted advisors to senior executives of leading enterprises, providers, and investors. Our firm helps clients improve operational and financial performance through a hands-on process that supports them in making well-informed decisions that deliver high-impact results and achieve sustained value. Our insight and guidance empower clients to improve organizational efficiency, effectiveness, agility and responsiveness. What sets Everest Group apart is the integration of deep sourcing knowledge, problem-solving skills and original research. Details and in-depth content are available at http://www.everestgrp.com.


News Article | January 24, 2017
Site: www.realwire.com

Subang Jaya, Malaysia/Chennai, India – January 24, 2017 – Multi-disciplinary manufacturer and supplier of Food & Beverage flavours, Matrix Sdn. BhD. announced that it will implement Ramco Systems’ Enterprise Resource Planning solution, to automate its Production, Sales, Administration and HR functions. Global enterprise software provider Ramco will roll out its integrated ERP solution across Matrix’s three legal entities, which manufacture food ingredients, oleochemicals and bleaching earth, respectively. Ramco’s mobile-friendly system will enable Matrix to integrate Process Production, Sales and Distribution, Inventory, Procurement and Sub-contracting with Finance and Accounting in addition to automating HR & Payroll. Compliant with the Malaysian statutory requirements, Ramco ERP will also integrate with Matrix’s existing bar code and dosing systems to automate and increase efficiency and productivity of employees. Commenting on the association, Geetha Nair, Deputy Managing Director, Matrix Group, said, “As one of the first flavour houses in Southeast Asia, Matrix has grown in strength over the years. Innovation and R&D are the key pillars for us to compete in a crowded market and address the changing demands of the industry. With Ramco we have a future-ready ERP platform to power our growth. Operationally, the automation of our administrative functions will enable us to reallocate resources and focus on strategic work as we prepare for expansion in Malaysia and beyond.” Virender Aggarwal, CEO, Ramco Systems, said, “As the second largest operations outside India – Malaysia has grown in strength, both on customer and employee front. We have been able to win the trust of leading businesses in the region which are looking for a digital ERP platform to power their growth. The win at Matrix Group adds yet another feather to our success march in the region.” Ramco ERP as a post-modern and single integrated ERP platform has been delivering significant innovation, cost savings, and superior business processes to organizations, globally. Ramco’s focus on innovations in usability, context-awareness, mobility, overall flexibility, apart from comprehensive set of functionality has enabled smooth transitions possible for customers. About Matrix Sdn. BhD.: Matrix Sdn. BhD. is part of the Matrix Group amongst which their activity is in flavours and fragrances, speciality oleochemicals and bleaching earth for oil refining. The first of these companies started in 1976. Today, Matrix exports worldwide, with manufacturing facilities in Malaysia, India and sales offices in Myanmar and Belgium. For more information visit http://matrix.net.my/ About Ramco Systems: Ramco is a fast growing enterprise software player disrupting the market with its multi-tenanted cloud and mobile-based enterprise software in the area of HCM and Global Payroll, ERP and M&E MRO for Aviation. Part of the USD 1 billion Ramco Group, Ramco Systems focuses on Innovation and Culture to differentiate itself in the marketplace. On Innovation front, Ramco has been focusing on moving towards Cognitive and Robotic ERP with features such as Chatbots – which allows users to complete transaction using natural conversations; Mail It – transact with the application by just sending an email; HUB It - a one screen does it all concept built to address all activities of a user; Thumb It – mobility where the system presents users with option to choose rather than type values and Prompt It – a cognitive ability which will let the system complete the transaction and prompts the user for approval. With 1600+ employees spread across 22 offices, globally, Ramco follows a flat and open culture where employees are encouraged to share knowledge and grow. No Hierarchies, Cabin-less Offices, Respect work and not titles, among others are what makes the team say, Thank God it’s Monday! Positioned as ‘Achiever’ in Everest Group's Multi-country Payroll Platform Assessment; Winner of ISG Award for Innovation; Chosen as Preferred Next-Gen MRO IT Vendor by ARSA; Winner of HR Vendors of the Year Award 2016; Winner of CIO Choice Honor & Recognition 2016 For more information, please visit http://www.ramco.com/erp-suite/ Follow Ramco on Twitter @ramcosystems / @ramcoerp and stay tuned to http://blogs.ramco.com

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