Ealing, United Kingdom
Ealing, United Kingdom

dunnhumby is a UK-based marketing research company. Wikipedia.


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L1 Retail, L1's new retail investment business based in the UK, was launched in December last year. It aims to invest up to $3 billion in a small number of long term equity investments in retailers that have the potential to become leaders in their segments and markets, initially in Europe and emerging markets. Karl-Heinz served for six years as CEO of Lidl Group, the pioneering German food retailer. He drove the expansion of Lidl across Europe and established it as one of the continent's leading food retailers. In a 23-year career with Lidl, Karl-Heinz was responsible for purchasing, marketing and international logistics prior to his appointment as CEO in 2008. Karl-Heinz has extensive expertise and leadership experience in the international retail arena. He is currently Chairman of the Board of the DSD - Duales System Holding GmbH & Co. KG as well as Member of the Supervisory Board of Zooplus AG. L1 Retail has appointed an Advisory Board of internationally renowned retail leaders and specialists, who are deeply involved in supporting its investment team and bring an array of world class skills. Karl-Heinz joins Clive Humby, one of the founders of dunnhumby (today part of Tesco) and John Walden, the former CEO of Home Retail Group, on the L1 Retail Advisory Board. Clive was a pioneer of the use of data in retail organisations long before the existence of "big data". John has been at the forefront of multi-channel, consumer-driven retailing for more than 20 years. "We are delighted to welcome Karl Heinz to our L1 Retail Advisory Board and are already working closely with him. We are leveraging our collective strong track record in retail to invest in, and help build, the next generation of retailers internationally." Commenting on his appointment Karl- Heinz said: "I am excited by the opportunity to work with and support investment and management teams. It's great to be back working with other retailers. I fully subscribe to this long-term approach to building successful and sustainable retail concepts and companies. I'm looking forward to be part of a group that creates the next 21st century retail stars". L1 Retail is also delighted to announce that Michael Casey has joined its team as Senior Investment Partner. Michael Casey will have overall responsibility for leading deal execution under Managing Partner Stephan DuCharme, including shaping and executing the L1 Retail investment strategy across the offline and online retail spectrum. Prior to joining L1 Retail, Michael was a Managing Director at Goldman Sachs, where he was responsible for the retail industry within the EMEA region. During his time at Goldman Sachs, Michael led numerous M&A and capital markets transactions in the retail sector. Michael previously served as a Managing Director in the UK Advisory Group at Goldman Sachs and as a Strategy Manager at Accenture. L1 Retail is considering investments across various retail segments, including food retailing, health and beauty, as well as speciality retailing concepts that can be rolled out internationally based on data analytics and global supply chains.


L1 Retail, L1's new retail investment business based in the UK, was launched in December last year. It aims to invest up to $3 billion in a small number of long term equity investments in retailers that have the potential to become leaders in their segments and markets, initially in Europe and emerging markets. Karl-Heinz served for six years as CEO of Lidl Group, the pioneering German food retailer. He drove the expansion of Lidl across Europe and established it as one of the continent's leading food retailers. In a 23-year career with Lidl, Karl-Heinz was responsible for purchasing, marketing and international logistics prior to his appointment as CEO in 2008. Karl-Heinz has extensive expertise and leadership experience in the international retail arena. He is currently Chairman of the Board of the DSD - Duales System Holding GmbH & Co. KG as well as Member of the Supervisory Board of Zooplus AG. L1 Retail has appointed an Advisory Board of internationally renowned retail leaders and specialists, who are deeply involved in supporting its investment team and bring an array of world class skills. Karl-Heinz joins Clive Humby, one of the founders of dunnhumby (today part of Tesco) and John Walden, the former CEO of Home Retail Group, on the L1 Retail Advisory Board. Clive was a pioneer of the use of data in retail organisations long before the existence of "big data". John has been at the forefront of multi-channel, consumer-driven retailing for more than 20 years. "We are delighted to welcome Karl Heinz to our L1 Retail Advisory Board and are already working closely with him. We are leveraging our collective strong track record in retail to invest in, and help build, the next generation of retailers internationally." Commenting on his appointment Karl- Heinz said: "I am excited by the opportunity to work with and support investment and management teams. It's great to be back working with other retailers. I fully subscribe to this long-term approach to building successful and sustainable retail concepts and companies. I'm looking forward to be part of a group that creates the next 21st century retail stars". L1 Retail is also delighted to announce that Michael Casey has joined its team as Senior Investment Partner. Michael Casey will have overall responsibility for leading deal execution under Managing Partner Stephan DuCharme, including shaping and executing the L1 Retail investment strategy across the offline and online retail spectrum. Prior to joining L1 Retail, Michael was a Managing Director at Goldman Sachs, where he was responsible for the retail industry within the EMEA region. During his time at Goldman Sachs, Michael led numerous M&A and capital markets transactions in the retail sector. Michael previously served as a Managing Director in the UK Advisory Group at Goldman Sachs and as a Strategy Manager at Accenture. L1 Retail is considering investments across various retail segments, including food retailing, health and beauty, as well as speciality retailing concepts that can be rolled out internationally based on data analytics and global supply chains.


News Article | December 20, 2016
Site: www.prnewswire.co.uk

LetterOne (L1), negocio internacional de inversiones, anunció hoy el lanzamiento de L1 Retail, un nuevo brazo de inversión al por menor. L1 Retail busca encontrar y desarrollar estrellas al por menor del Siglo XXI, inicialmente en Europa, incluyendo Reino Unido, además de en los mercados emergentes (con la excepción de Rusia). Va a invertir hasta 3.000 millones de dólares en pequeñas cifras de minoristas que presentan potencial para convertirse en líderes de mercado en sus segmentos y mercados. L1 Retail se centrará en las compañías con proposiciones de clientes que reflejan el valor para el dinero y su comodidad, además de los minoristas en las áreas de salud y bienestar. L1 cree que una combinación de activos de tienda y online, en combinación con la analítica y logística de última generación, impulsarán al crecimiento en el periodo de los próximos 10 a 20 años. Los modelos de negocios únicos ofrecen plataformas de crecimiento eficaces y los mejores equipos de gestión de su clase dispondrán de elecciones de inversión destacadas en L1 Retail. El equipo de inversión de L1 Retail, que tendrá su sede central en Londres, estará liderado por el socio administrativo Stephan DuCharme, antiguo consejero delegado y actual presidente no ejecutivo de X5 Retail Group, el mayor vendedor al por menor de comida de Rusia, y cuenta con más de 70 años de experiencia combinada en el sector de las inversiones y venta al por menor. Comentando el lanzamiento de L1 Retail, Mikhail Fridman, fundador de L1, afirmó: "Como empresarios, disponemos de más de 20 años de construcción del mayor vendedor de alimentos de Rusia al por menor. Nuestro objetivo es mejorar nuestro historial de seguimiento para invertir y construir la próxima generación de minoristas a nivel internacional". "Las tendencias actuales en los mercados de consumo globales y las interrupciones tecnológicas en marcha representan una oportunidad única para construir plataformas híbridas de crecimiento y creación de valor en el espacio al por menor", destacó. "Estamos impacientes por trabajar de forma conjunta con los equipos de gestión experimentados de cara a crear nuevos líderes al por menor. Nuestro horizonte de tiempo de inversiones a largo plazo, junto a la ejecución disciplinada de la estrategia, además de la experiencia en el sector al por menor, abrirán oportunidades de inversión interesantes". L1 Retail se complace al anunciar que John Walden, antiguo consejero delegado de Home Retail Group, y Clive Humby, uno de los fundadores de dunnhumby, han sido nombrados miembros del consejo asesor de L1 Retail con efecto inmediato. John Walden se unió a Argos como director administrativo en febrero de 2012. Su liderazgo fue vital para la transformación digital de Argos y convertirse en un desarrollador moderno dentro de este espacio. Fue nombrado posteriormente consejero delegado de Home Retail Group en marzo de 2014, incluyendo a Argos, Homebase y Habitat. El registro de seguimiento ejecutivo de John en compañías como Home Retail Group, Best Buy y Peapod guiará a L1 Retail al tiempo que construye compañías destacadas dentro del espacio al por menor. "Estoy impaciente por formar parte de algo nuevo y empresarial - además de ayudar a construir una nueva cartera al por menor desde cero. El mercado al por menor está sometido a un cambio constante. Esto crea nuevas oportunidades para los inversores con una visión real al por menor, y también la capacidad de impulsar la ejecución de estrategia disciplinada a largo plazo". Dunnhumby, creado por medio de Clive Humby y Edwina Dunn, transforma el conocimiento de los supermercados en relación a los hábitos de compra por medio del análisis de datos y llevó, entre otros hitos, a la creación del esquema de tarjeta de lealtad pionero de Tesco y una sociedad mixta con Kroger en Estados Unidos. El conocimiento de Clive de la conducta de los clientes y las tendencias de consumo serán de un valor único para L1 Retail al tiempo que invierte en nuevas plataformas para su crecimiento. "Conocer la conducta de los clientes y adaptarse a las nuevas tendencias es la clave para el éxito. Los datos son el nuevo petróleo. Tiene un valor inmenso, pero sin no se refina no puede utilizarse. Estoy impaciente por trabajar con L1 Retail para identificar las tendencias emergentes de los consumidores y sus temas al tiempo que invierten en las nuevas plataformas de crecimiento". L1 Retail es parte de L1, los negocios de inversión internacionales de propiedad privada, fundados en el año 2013. El objetivo de L1 es construir unos negocios de inversión mundiales diversificados de nivel mundial. Se trata de un inversor a largo plazo que realiza inversiones dentro de sectores en los que cuenta con especialización - como el de la energía, telecomunicaciones y tecnología, salud y ahora el sector al por menor. L1 posee compañías - y cuenta con inversiones de valores en compañías - con operaciones en 31 países de todo el mundo. Se encarga de buscar de forma activa más oportunidades de inversión. John comenzó su carrera al por menor en Estados Unidos dentro de Peapod. Se unió a Best Buy en 1999 como director general de su división de Internet y de canales directos, trabajando además como vicepresidente ejecutivo de capital humano y liderazgo, y finalmente como vicepresidente ejecutivo de su Customer Business Group. John después pasó a trabajar con Sears, donde lideró las divisiones de marketing, merchandising e Internet, catálogo y servicios para el hogar. Se unió a Argos como director administrativo en febrero de 2012, siendo nombrado consejero delegado de Home Retail Group en marzo de 2014. Clive es un inversor y director de Purple Seven. Además, Clive es responsable de datos científicos de Starcount, explorando los métodos matemáticos para la construcción de visualización en los medios sociales de cara al conocimiento de la influencia, eficacia y sentimientos de las tribus de consumidores, estrellas y marcas. Anteriormente, Clive fue fundador y director de dunnhumby, siendo pionero en la aplicación de la tecnología de conocimiento de la conducta del consumidor. Antes de trabajar para dunnhumby, Clive fue líder del equipo técnico que desarrolló la primera aplicación comercial de datos de censo para el marketing de consumo y el desarrollo del sistema ACORN en CACI. Clive es además un profesor visitante en marketing integrado en la Northwestern University de Evanston, IL. Estados Unidos, además de en marketing en la Cranfield University, siendo recientemente director del consejo de administración de amigos de la Royal Academy. Stephan ha sido el presidente no ejecutivo de X5 Retail Group desde noviembre del año 2015. En el periodo 2012-2015, ha trabajado como consejero delegado de X5, liderando el cambio de rumbo estratégico de la compañía para convertirse en el mayor minorista de alimentos y de crecimiento más rápido en Rusia. Cuenta con más de 25 años de experiencia en el sector de las finanzas y venta al por menor. Anteriormente ha ocupado cargos en oficinas familiares (SUN Group, Alfa Group) e instituciones financieras (European Bank for Reconstruction and Development (EBRD) y Salomon Brothers Inc.). Stephan se graduó con distinciones en la University of California de Berkeley y recibió su MBA de INSEAD.


L1 Retail aims to find and develop 21st century retail stars, initially in Europe, including the UK, and in the emerging markets (with the exception of Russia). It will invest up to $3 billion in a small number of retailers that have the potential to become market leaders in their segments and markets. L1 Retail will focus on companies with customer propositions that reflect value for money and convenience, as well as retailers in the health and wellness areas. L1 believes that a combination of store and online assets, combined with state of the art analytics and logistics, will drive growth in the next 10 to 20 years. Unique business models offering efficient growth platforms and best in class management teams will feature prominently in L1 Retail's investment choices. The L1 Retail investment team, which will be based in London, led by Managing Partner Stephan DuCharme, former CEO and current non-executive Chairman of X5 Retail Group, Russia's largest food retailer, has over 70 years of combined investment and retail sector expertise. "As entrepreneurs, we have over 20 years built the largest food retailer in Russia. Our aim is to leverage our track record to invest in, and build, the next generation of retailers internationally". "Current trends in global consumer markets and on-going technological disruptions represent a unique opportunity to build hybrid platforms for growth and value creation in the retail space," he said. "We are looking forward to working together with experienced management teams to create new retail leaders. Our long-term investment time horizon coupled with disciplined execution of strategy, and our retail sector expertise, will open up interesting investment opportunities." L1 Retail is delighted to announce that John Walden, former CEO of Home Retail Group, and Clive Humby, one of the founders of dunnhumby, have been appointed to the L1 Retail Advisory Board with immediate effect. John Walden joined Argos as Managing Director in February 2012. His leadership was instrumental in the digital transformation of Argos to become a modern player in its space. He was subsequently appointed Chief Executive of Home Retail Group in March 2014, which included Argos, Homebase and Habitat. John's executive track record across companies like Home Retail Group, Best Buy and Peapod will guide L1 Retail as it builds leading companies in the retail space. Commenting on the launch of L1 Retail John Walden said: "I look forward to being part of something new and entrepreneurial - and to help build a new retail portfolio from the bottom up. The retail market is undergoing constant change. This is creating new opportunities for investors with real retail vision but also the ability to drive disciplined long-term execution of strategy". Dunnhumby, created by Clive Humby and Edwina Dunn, transformed supermarkets' understanding of shopping habits through data analysis and led, among other achievements, to the creation of Tesco's pioneering loyalty card scheme and a successful joint venture with Kroger in the US. Clive's understanding of customer behaviour and consumer trends will be of unique value to L1 Retail as it invests in new platforms for growth. Commenting on the launch of L1 Retail Clive Humby said: "Understanding customer behaviour and adapting to new trends is the key to success. Data is the new oil. It's immensely valuable, but if unrefined it cannot really be used. I look forward to working with L1 Retail to identify consumer emerging trends and themes as they invest in new platforms for growth". L1 Retail is part of L1, the privately owned international investment business, which was founded in 2013. L1's aim is to build a world class diversified global investment business. It is a long term investor which invests in sectors where it has specialism - such as the energy, telecoms and technology, health and now the retail sector. L1 owns companies - and has equity investments in companies - with operations in 31 countries around the world. It is actively looking for more investment opportunities. John started his retail career in the US with Peapod. He joined Best Buy in 1999 as President of its internet and direct-channels division and also served as Executive Vice President, Human Capital and Leadership, and ultimately as Executive Vice President of its Customer Business Group. John later moved to Sears where he led marketing, merchandising and the internet, catalogue and home services divisions. He joined Argos as Managing Director in February 2012 and was appointed Chief Executive of Home Retail Group in March 2014. Clive is an Investor and Director in Purple Seven. In addition, Clive is Chief Data Scientist at Starcount, exploring mathematical methods for building insight in social media to understand influence, effectiveness and sentiments of consumer tribes, stars and brands. Previously Clive was Founder and Director of dunnhumby, pioneering the application of technology to understanding consumer behaviour. Before dunnhumby, Clive was the leader of the technical team that developed the first commercial application of census data to consumer marketing and the development of the ACORN system at CACI. Clive is also visiting professor in Integrated Marketing at Northwestern University in Evanston, IL. USA and in Marketing at Cranfield University as well as recently becoming Director on the Board of Friends at the Royal Academy. Stephan has been non-executive Chairman of X5 Retail Group since November 2015. Over the 2012-2015 period he served as CEO of X5, leading the strategic turnaround of the company to become the fastest growing and now the largest food retailer in Russia. He has over 25 years of financial sector and retail expertise. Previously he held senior positions in family offices (SUN Group, Alfa Group) and financial institutions (European Bank for Reconstruction and Development (EBRD) and Salomon Brothers Inc.). Stephan graduated with distinction from the University of California at Berkeley and received his MBA from INSEAD.


News Article | January 8, 2015
Site: gigaom.com

The British supermarket giant Tesco is, to put it mildly, having financial difficulties. On Thursday it unveiled a range of measures that it hopes will help dig it out of its hole. These include the sale of Tesco Broadband and the associated Blinkbox media service to TalkTalk, and the potential sale of Tesco’s Dunnhumby big data outfit to … someone. The sale of Tesco Broadband, with its 75,000 broadband and 20,000 telephony customers, is fairly inconsequential. That of Blinkbox marks the end of a strategy that began in 2011, when Tesco bought a majority stake in the streaming service. Observers have noted that Tesco failed to differentiate Blinkbox’s video-on-demand service from rivals such as Amazon and iTunes, then failed to pick up on the trend for video subscription models. TalkTalk, one of the U.K.’s largest ISPs, said on Thursday that it will integrate the service with its TalkTalk TV platform, and that the purchase will “help accelerate the development of our platform by delivering a number of key initiatives significantly faster, such as offering a TV app to customers for in and out of home access to paid-for content across a range of devices.” Blinkbox’s video, ebook and music services (the latter of which was an attempt at the subscription model) collectively lost Tesco almost £25 million ($38 million) in 2013. The sale price wasn’t formally announced, but it was reportedly £5 million. The potential Dunnhumby sale — Tesco has said only that it will “explore strategic options” for the division – is an interesting one. Dunnhumby is the “customer science” operation that manages Tesco’s very successful Clubcard loyalty card scheme, and these days it provides services to a range of clients including Coca-Cola, Johnson & Johnson, General Mills, GlaxoSmithKline and Macy’s. All in all, Dunnhumby now has “valuable insights” on the spending habits of around 770 million people around the world – a fact that raises interesting data protection questions in the event of a sale. It employs 3,000 people, and Dunnhumby acquisitions in recent years have included analytics outfit KSS Retail, social marketing firm BzzAgent and ad-tech company Sociomantic. The current rumor is that rival outfit WPP is set to make a £2 billion bid for Dunnhumby. Given Tesco’s current difficulties, it’s easy to see how such an amount would come in handy.


News Article | February 4, 2015
Site: www.techworld.com

PayPal and dunnhumby Ventures have backed context marketing startup Pulsate in a $1.2 million (£750,000) funding round. The round was led by Delta Partners' Bank of Ireland seed fund and also included Enterprise Ireland. Dunnhumby was the company that helped launch the Tesco Clubcard 20 years ago. Dublin-based Pulsate provides an end-to-end context marketing platform for mobiles, that aims to drive new revenue for brands by changing the way they interact with customers both inside their apps and within brick and mortar locations. Easily integrated with new or existing apps, Pulsate provides live audience segmentation alongside an intuitive campaign builder to deliver engaging customer experiences. App users are encouraged to reply, forming a direct dialogue between the brand and the customer. Pulsate uses in-app behaviour, geofencing location tracking and location beacons to trigger content delivery at the right place and time. Pulsate founder and CEO Patrick Leddy said: “We are delighted to receive this $1.2 million in funding from such high profile investors. We will use the funds to accelerate the development of our product and to increase our business in the US. “We are already attracting a lot of customers in this space and with this support we look forward to becoming the industry leader in context marketing.”


News Article | January 15, 2015
Site: www.zdnet.com

For anyone keeping up with retail news lately, it would be easy to conclude that brick-and-mortar businesses are having a rough start to 2015. From teen apparel retailer Wet Seal and discount chain Target to legacy department store chains JC Penney and Macy's, headlines of store closures and sales slumps paint a bleak picture of an industry struggling to keep up with the pace of consumer change. But a closer look reveals a different story -- at least for a lucky few. Since the dawn of Amazon and the migration to online shopping, brick-and-mortar retailers have been scrambling to hold on to shopper dollars. Amazon created a level of competition that had never been seen before, and once prosperous department stores, big box retailers and niche chains found themselves out priced and under equipped. Fortunately for the retailers nimble enough to evolve, the scramble was only temporary. Nowadays an online presence is standard, marketing is digital and shoppers are mobile -- and many retailers get it. Macy's is a prime example of a chain that successfully maneuvered the rocky retail landscape to come out on the other side relatively unscathed. The chain was recently named the 2014 mobile retailer of the year. It has utilized image recognition, beacons, mobile payments, same-day delivery and event-driven mobile commerce. It even employs a chief omnichannel officer, R.B. Harrison. In other words, Macy's understands omnichannel and is doing it successfully. As for the 14 store closures that it recently announced, it's unlikely that the move was done in an act of desperation. "If anyone gets the concept of omnichannel, it's Macy's ... they are one of the best in the country," said Chris Petersen, CEO of the retail consulting firm Integrated Marketing Solutions. "Their store closings make much more sense in terms of savings." But somewhat unfortunately for Macy's, it shared the headlines with its less prosperous department store peer, JC Penney. JC Penney said last week that it plans to shutter 39 underperforming stores and lay off more than 2,000 workers. The more than 100-year-old retailer has certainly received its share of snark over the last few years, much of it stemming from what we can now refer to as the Ron Johnson saga. As the former head of Apple Retail, Johnson's appointment as JC Penney CEO in November 2011 was regarded as a huge win for the company and an opportunity to bring about its evolution. But Johnson, to put it lightly, misunderstood the core JC Penney shopper. He rid the store of sales promotions, added scores of new technology and redesigned the store layout to give it a more boutique feel. Shoppers didn't like it, and in the fourth quarter of 2012 alone, same-store sales dropped by 32 percent. In April 2013, Johnson was replaced by his predecessor Mike Ullman, who reinstated the old ways of doing business, brought back sales and for the most part, stripped the chain of the tech over hall instituted by Johnson. Things have since leveled out a bit for the retailer, but the recent store closures are a reminder that JC Penney is failing to find a place with modern day shoppers -- especially Millennials -- who prefer the tricks and treats of a technology-driven shopping experience. "The thing with JC Penney is that they need to find a reason to exist," continued Petersen. "They need to figure out what they can offer that shoppers can't get online, and they need to make that experience come to life in their stores. So far, their online strategy hasn't been effective." Looking across the retail spectrum, there's some evidence to suggest that being digitally savvy does not guarantee success. UK retail giant Tesco has found itself in a financial hole following an accounting scandal last year and a continued decline in sales. It's technology and omnichannel strategy, however, has long been one of the best in the business. Tesco was an early adopter of the customer loyalty program, launching its Club Card in 1995. It has since invested in bolstering the program with big data, buying the data science firm Dunnhumby in 2006. Its in-store technology game has also been on point, with gadgets ranging from interactive mirrors and augmented reality to digital displays and holographic greeters. Yet the chain still bled sales and has begun offloading several of its key subsidiaries, suggesting that no matter how well put together an omnichannel strategy is, there's little room to win when economics are a factor. "The European economy in really bad shape, it's a tough world over there," Petersen said. "So for Tesco, it's not about a lack of omnichannel or innovation." To an extent, the same goes for Target. The Minneapolis-based retailer reported that its online sales during the holiday shopping season were up 40 percent year-over-year, much of it from mobile. Target, like Macy's and Tesco, has been aggressively omnichannel, with a huge effort put toward its online business, mobile app and social media presence. But the efforts apparently fell flat on some. Target announced Thursday that it was finally shutting down all of its 133 stores in Canada, following three years of poor performance in the country. Whatever was working on Target's US shoppers clearly did not translate north of the border. Commerce department figures released Wednesday showed that for the month of December, sales were down in 9 out of the 13 major retail categories, including electronics merchants, clothing outlets and department stores. With so much uncertainty surrounding consumer spending and the sometimes confusing correlation between omnichannel efforts and financial success, there is little assurance for retailers grappling over whether or not to increase investments in new technology. But the differences between in-store and online sales figures suggest that the odds are better for the ones that do. On average, brick-and-mortar stores experienced a decline of 8 percent in same-store sales over the last two years. By contrast, online sales have picked up at an average of 23 percent. Granted, around 80 percent of all retail purchases are still made within physical stores. But the scales are inevitably tipping. Sandeep Dadlani, the head of retail for Infosys Limited, highlighted those retail sales stats during the Indian outsourcer's recent earnings call, adding that he expects them to translate into an increase in tech spend on the part of retailers. "We see hope that retailers are recovering," Dadlani said. "Their spend is largely going to be focused on digital disruption and new digital-led experiences. That is where you will see spend revive in retail." Amazon is the obvious scapegoat for the problems facing brick-and-mortar retailers, and rightly so. The e-commerce giant has upped the ante on pricing and convenience, and ultimately redefined the way people shop. With that in mind, it seems likely that the retail flux will continue, with more store closures to come from department stores and niche chains. Retailers with expansive footprints and shrinking in-store sales will need to offload pricey real estate that's no longer serving a purpose, and replace it with technology initiatives geared toward the modern consumer.


L'entreprise d'investissement internationale LetterOne (L1) annonce aujourd'hui le lancement de L1 Retail, une nouvelle division d'investissement dans le commerce de détail . L1 Retail a pour objectif de trouver et développer les étoiles du commerce de détail du 21e siècle, tout d'abord en Europe, y compris au Royaume-Uni et dans les marchés émergents (à l'exception de la Russie). Elle va investir jusqu'à 3 milliards USD dans un petit nombre de magasins de détail ayant le potentiel de devenir des leaders du marché dans leurs segments et marchés. L1 Retail se concentrera sur des sociétés offrant aux clients commodité et bon rapport qualité-prix, ainsi que sur le commerce de détail dans les domaines de la santé et du bien-être. L1 pense qu'une combinaison d'actifs en magasin et en ligne associés à une analytique et  une logistique de pointe stimuleront la croissance dans les 10 à 20 prochaines années. Des modèles d'entreprise uniques offrant des plates-formes de croissance efficaces et les meilleures équipes de gestion figureront en bonne place dans les choix d'investissement de L1 Retail. L'équipe de L1 Retail chargée des investissements, qui sera basée à Londres et dirigée par l'associé-gérant Stephan DuCharme, ancien CEO et actuel président non exécutif de X5 Retail Group, le plus grand détaillant en alimentation de Russie, possède plus de 70 ans d'expérience dans le domaine de l'investissement et du commerce de détail. « En tant qu'entrepreneurs, nous développons depuis plus de 20 ans le plus grand distributeur du secteur de l'alimentation de Russie. Nous avons l'intention de tirer parti de notre expérience pour investir dans, et  développer la prochaine génération de distributeurs au niveau international. » « Les tendances actuelles des marchés mondiaux de la consommation et les progrès technologiques en cours représentent une opportunité unique de construire des plates-formes hybrides de croissance et de création de valeur dans l'espace de la vente au détail », a-t-il indiqué. « Nous sommes impatients de travailler avec des équipes de gestion expérimentées afin de créer de nouveaux leaders du commerce de détail. Notre horizon d'investissement à long terme couplé à une mise en œuvre disciplinée de la stratégie, ainsi que notre expertise du secteur du commerce de détail nous ouvriront des opportunités d'investissement intéressantes. » L1 Retail a le plaisir d'annoncer que John Walden, l'ancien CEO de Home Retail Group, et Clive Humby, l'un des fondateurs de dunnhumby, ont été nommés au conseil consultatif de L1 Retail avec effet immédiat. John Walden a rejoint Argos en tant que Managing Director en février 2012. Son leadership a joué un rôle déterminant dans la transformation numérique d'Argos pour en faire un acteur moderne au sein de son espace. Il a ensuite été nommé Chief Executive de Home Retail Group en mars 2014, lequel incluait Argos, Homebase et Habitat. L'expérience de John en matière de direction, acquise dans des sociétés comme Home Retail Group, Best Buy et Peapod, guidera L1 Retail dans l'établissement d'entreprises de premier plan dans le secteur de la vente au détail. Interrogé sur le lancement de L1 Retail, John Walden a déclaré : « Je suis impatient de prendre part à quelque chose de nouveau et d'audacieux, et d'aider à élaborer de A à Z un nouveau portefeuille du commerce de détail. Le marché de détail est en constante évolution. De nouvelles opportunités se créent pour les investisseurs possédant une véritable vision du commerce de détail, mais également la capacité de gérer une mise en œuvre disciplinée à long terme de la stratégie. » dunnhumby, créé par Clive Humby et Edwina Dunn, a permis aux supermarchés de mieux comprendre les habitudes d'achat des consommateurs grâce à des analyses de données, et a mené, entre autres réalisations, à la création du système pionnier de la carte de fidélité Tesco et à une co-entreprise couronnée de succès avec Kroger aux États-Unis. La connaissance qu'a Clive du comportement des clients et des tendances de consommation représente une valeur exceptionnelle pour L1 Retail alors qu'elle investit dans de nouvelles plates-formes pour la croissance. Revenant sur le lancement de L1 Retail, Clive Humby a indiqué : « Pour réussir, il est essentiel de comprendre le comportement des clients et de s'adapter aux nouvelles tendances. Les données représentent un nouveau gisement. Elles sont extrêmement précieuses, mais sans exploitation, elles ne peuvent pas vraiment s'avérer utiles. J'ai hâte de travailler avec L1 Retail afin d'identifier les nouveaux thèmes et tendances de consommation dans le cadre des investissements dans de nouvelles plates-formes de croissance. » L1 Retail fait partie de L1, l'entreprise privée d'investissement international fondée en en 2013. L'objectif de L1 est de bâtir une entreprise internationale d'investissements diversifiés de classe mondiale. C'est un investisseur à long terme qui investit dans les secteurs où il est spécialisé,  comme  l'énergie, les télécommunications et la technologie, la santé et maintenant le secteur du commerce de détail. L1 possède des sociétés, a des participations dans des sociétés et mène des activités dans 31 pays du monde. Elle recherche activement de nouvelles opportunités d'investissement. John a démarré sa carrière dans le commerce de détail aux États-Unis, chez Peapod. Il a rejoint Best Buy en 1999 en tant que président de sa division Internet et canaux directs et a également occupé le poste d'Executive Vice President, Human Capital et Leadership, et finalement le poste d'Executive Vice President de son Customer Business Group. John est ensuite allé chez Sears où il a dirigé les divisions du marketing, merchandising et internet, du catalogue et des services à domicile. Il a rejoint Argos en tant que Managing Director en février 2012 et a été nommé Chief Executive de Home Retail Group en mars 2014. Clive occupe le poste d'investisseur et directeur chez Purple Seven. En outre, Clive est Chief Data Scientist chez Starcount, où il étudie les méthodes mathématiques permettant d'approfondir la connaissance des réseaux sociaux, afin de comprendre l'influence, l'efficacité et les sentiments des « consumer tribes » (« tribus de consommateurs »), des « étoiles » et des marques. Clive était auparavant fondateur et directeur de dunnhumby, à l'avant-garde de l'application des technologies à la compréhension du comportement des consommateurs. Avant dunnhumby, Clive a dirigé l'équipe technique ayant développé la première application commerciale des données de recensement au marketing à la consommation et le système ACORN chez CACI. Clive est également professeur invité en marketing intégré à l'université Northwestern à Evanston, dans l'état de l'Illinois, aux États-Unis, et en marketing à l'université Cranfield ; il occupe également depuis peu le poste d'administrateur au conseil d'administration des amis de la Royal Academy. Stephan est président non exécutif de X5 Retail Group depuis novembre 2015. Au cours de la période allant de 2012 à 2015, il a occupé le poste de CEO de X5, dirigeant le revirement stratégique de l'entreprise qui a permis à celle-ci de connaître une croissance extrêmement rapide pour devenir aujourd'hui le plus grand détaillant de produits alimentaires en Russie. Stephan possède plus de 25 ans d'expérience dans le secteur de la finance et le commerce de détail. Il occupait précédemment des postes supérieurs dans des bureaux de gestion de patrimoine (SUN Group, Alfa Group) et des institutions financières (Banque européenne pour la reconstruction et le développement (BERD) et Salomon Brothers Inc.). Stephan est diplômé avec mention de l'Université de Californie à Berkeley et a obtenu son MBA à l'INSEAD.


News Article | March 1, 2017
Site: phys.org

Part of the worry for companies is that shoppers won't get to see their products as they would at a store, where people often decide they want an item only after walking past it on shelves or in displays . When shoppers order from a website, the thinking is that they aren't as susceptible to tossing extra goodies into their carts. "They don't buy so many Snickers and Skittles online as they would in the store," said David Ciancio, senior customer strategist at dunnhumby, a shopping analytics company. So companies are using targeted ads, like to frequent cookie buyers, or suggesting add-ons like gum if someone is just short of getting free shipping. It's still a relatively new arena for packaged food makers, with less than 2 percent of groceries being purchased online, but that figure is expected to keep growing. Here's some of what customers might encounter. A shopper who's just shy of the minimum order necessary to get free delivery might see a selection of traditional checkout lane "impulse products" that would get them to the threshold. That's what candy maker Mars says it did in China, under a partnership with online retail giant Alibaba that helped it sell more gum. Mars said the array of impulse products presented to each shopper was determined by an algorithm, which drew from about 500 options. Andrew Clarke, chief marketing officer for Mars, said the company's gum was a good fit because gum is such a "highly impulsive" purchase. People who might be searching for dinner ideas could see promotions for recipes or preparation tips. General Mills, for instance, says it promotes "how to" cooking videos featuring its products on grocery sites. So if someone was shopping for chicken on Amazon Fresh, the company said a video for tacos recipes with its Old El Paso products might pop up in an area that suggests additional items. Last year, Hershey also started offering dessert recipes featuring its chocolates through online meal-kit company Chef'd. The company said it was a way to test and learn about ways to expand sales online, with grocery shopping increasingly becoming about "meal inspiration." Candy and cookie makers are trying to tap into people's impulsive tendencies online the same way they do in stores. Mondelez uses "big data" to follow people it knows are "Oreo users" with targeted ads, said Tim Cofer, the company's chief growth officer. And the ads are tailored depending on whether people are thought to be frequent buyers or "lapsed users," he said. Last year, Mondelez also started putting a "shop now" button in the ads on various sites that took them to Amazon where they could buy Oreos. Shoppers might see different products or package sizes online than they would in stores. On Amazon, for instance, Mondelez said it takes into account that people who aren't Prime members might be looking for larger package sizes that will qualify them for free delivery. Offering the right packages helps ensure the product is purchased frequently, the company said, which turn helps it move up in the search rankings on sites. Mars also said it created five larger packs for its chocolates for Amazon. Plus, stores have a finite amount of space, meaning only the most popular items get stocked. Online, Campbell Soup said, its more obscure items, such as Spaghetti-Os with Sliced Franks, have found a receptive audience.


LetterOne (L1), das internationale Investmentunternehmen, gibt heute die Gründung von L1 Retail bekannt, einer neuen Investmenttochter. L1 Retail ist bestrebt, Einzelhandelsstars des 21.  Jahrhunderts zu finden und zu entwickeln, zunächst in Europa einschließlich Großbritannien und in den Schwellenländern (ausgenommen Russland). L1 Retail wird in eine kleine Anzahl von Einzelhandelsunternehmen, die das Potenzial haben, in ihrem jeweiligen Segment und Markt Marktführer zu werden, bis zu 3 Mrd. USD investieren. L1 Retail wird sich auf Unternehmen konzentrieren, deren Kundenangebot ein günstiges Preis-Leistungsverhältnis und Komfort widerspiegelt, sowie auf Einzelhandelsunternehmen in den Bereichen Gesundheit und Wellness. L1 ist überzeugt, dass eine Kombination von stationären und Online-Anlagen in Verbindung mit modernster Analytik und Logistik das Wachstum in den nächsten 10 bis 20 Jahren vorantreiben wird.  Einzigartige Geschäftsmodelle mit effizienten Wachstumsplattformen und "Best-in-Class"-Managementteams werden in den Investmententscheidungen von L1 Retail vorherrschend vertreten sein. Das Investmentteam von L1 Retail, das seinen Sitz in London haben wird, wird von Managing Partner Stephan DuCharme geführt, dem ehemaligen CEO und derzeitigen nicht-exekutiven Präsidenten des Verwaltungsrats der X5 Retail Group, Russlands größtem Lebensmitteleinzelhandelsunternehmen mit mehr als 70-jähriger Erfahrung in sowohl Investment als auch Einzelhandel. Mikhail Fridman, Gründer von L1, sagte zum Start von L1 Retail: "Als Unternehmer haben wir in mehr als 20 Jahren das größte Lebensmitteleinzelhandelsunternehmen Russlands aufgebaut.Es ist unser Ziel, aus unserer Erfolgsbilanz Nutzen zu ziehen, in die nächste Generation internationaler Einzelhandelsunternehmen zu investieren und diese aufzubauen. "Aktuelle Trends auf den globalen Verbrauchermärkten und ständige technologische Umbrüche stellen eine einzigartige Chance dar, hybride Plattformen für Wachstum und Wertsteigerung im Einzelhandel aufzubauen", so Fridman. Zum Start von L1 Retail sagte Stephan DuCharme: "Wir freuen uns auf die Zusammenarbeit mit erfahrenen Managementteams, um neue führende Einzelhandelsunternehmen zu schaffen.Unser langfristiger Zeithorizont für Investitionen in Verbindung mit einer disziplinierten Umsetzung der Strategie und unserer Erfahrung im Einzelhandelssektor wird interessante Investmentchancen eröffnen." L1 Retail freut sich bekanntgeben zu können, dass John Walden, ehemaliger CEO der Home Retail Group, und Clive Humby, einer der Gründer von dunnhumby, mit sofortiger Wirkung in den Beirat von L1 Retail berufen wurden. John Walden trat im Februar 2012 bei Argos als Managing Director ein. Seine Führung war entscheidend für die digitale Transformation von Argos zu einem modernen Unternehmen in seinem Bereich.  Daraufhin wurde er im März 2014 zum CEO der Home Retail Group ernannt, zu der Argos, Homebase und Habitat gehören. John Waldens Erfolgsbilanz bei Unternehmen wie der Home Retail Group, Best Buy und Peopod wird L1 Retail beim Aufbau führender Unternehmen im Einzelhandelsbereich leiten. Zum Start von L1 Retail sagte John Walden: "Ich freue mich darauf, Teil von etwas Neuem und Unternehmerischen zu sein - und dazu beizutragen, ein neues Einzelhandelsportfolio von Grund auf aufzubauen. Der Einzelhandelsmarkt erlebt ständigen Wandel. Das schafft neue Chancen für Investoren mit einer echten Einzelhandelsvision, die aber auch die Fähigkeit besitzen, eine langfristige Strategie diszipliniert umzusetzen." Dunnhumby, gegründet von Clive Humby und Edwina Dunn, transformierte durch Datenanalyse das Verständnis von Supermärkten für Einkaufsgewohnheiten und führte neben anderen Erfolgen zur Schaffung des bahnbrechenden Kundenkartensystems von Tesco und zu einem erfolgreichen Gemeinschaftsunternehmen mit Kroger in den USA. Clive Humbys Verständnis des Kundenverhaltens und der Verbrauchertrends wird für L1 Retail bei der Investition in neue Wachstumsplattformen von unschätzbarem Wert sein. Zum Start von L1 Retail sagte Clive Humby: "Das Verständnis des Kundenverhaltens und die Anpassung an neue Trends sind entscheidend für den Erfolg. Daten sind das neue Öl. Sie sind unglaublich wertvoll, aber unverarbeitet können sie nicht wirklich verwendet werden. Ich freue mich darauf, mit L1 Retail bei der Investition in neue Wachstumsplattformen zusammenzuarbeiten, um aufkommende Verbrauchertrends und Themen zu erkennen." L1 Retail gehört zu L1, dem internationalen Investmentunternehmen in Privatbesitz, das 2013 gegründet wurde.Ziel von L1 ist, ein diversifiziertes globales Investmentunternehmen von Weltklasseformat aufzubauen. Es handelt sich um einen Langfristinvestor, der in Sektoren investiert, in denen es Spezialisierung gibt - wie bei Energie, Telekom und Technologie, Gesundheit und nun dem Einzelhandelssektor. L1 besitzt Unternehmen und Beteiligungskapital an Unternehmen mit Betrieben in 31 Ländern auf der ganzen Welt. L1 ist aktiv auf der Suche nach weiteren Investmentchancen. John Walden begann seine Karriere im Einzelhandel in den USA bei Peapod. Im Jahr 1999 wechselte er als President des Geschäftsbereichs Internet und Direktvertriebskanäle zu Best Buy und arbeitete dort auch als Executive Vice President, Human Capital and Leadership, und schließlich als Executive Vice President der Customer Business Group. Später trat er Sears bei, wo er für Marketing, Merchandising und das Internet, Kataloge und Heimservice verantwortlich war. Im Februar 2012 wechselte er als Managing Director zu Argos und wurde im März 2014 zum Chief Executive der Home Retail Group ernannt. Clive Humby ist ein Investor und Vorstandsmitglied bei Purple Seven. Zusätzlich ist er Chief Data Scientist bei Starcount und erforscht mathematische Methoden zum Aufbau von Einsichten in soziale Medien, um Einfluss, Effektivität und Stimmungen von Verbraucherstämmen, Stars und Marken zu verstehen. Davor war er Gründer und Vorstandsmitglied von dunnhumby und leistete Pionierarbeit beim Einsatz von Technologie zum Verständnis des Verbraucherverhaltens.  Vor dunnhumby war Clive Humby Leiter des Technikteams, das die erste kommerzielle Anwendung von Volkszählungsdaten auf des Verbrauchermarketing und das ACORN-System bei CACI entwickelte. Er ist außerdem Gastprofessor für integriertes Marketing an der Northwestern University in Evanston, IL., USA, und für Marketing an der Cranfielsd University und wurde zudem vor kurzem Director on the Board of Friends an der Royal Academy. Stephan DuCharme ist seit November 2015 nicht-exekutiver Chairman der X5 Retail Group.Im Zeitraum 2012-2015 war er CEO von X5 und leitete die strategische Umorientierung des Unternehmens zum am schnellsten wachsenden und inzwischen größten Lebensmitteleinzelhandelsunternehmen in Russland. Er verfügt über mehr als 25 Jahre Erfahrung im Finanz-und Einzelhandelssektor. Davor hatte er Geschäftsleitungspositionen in Family Offices (SUN Group, Alfa Group) und bei Finanzinstituten (Europäische Bank für Wiederaufbau und Entwicklung (EBRD) und Salomon Brothers Inc.) inne. Er besitzt einen Abschluss mit Auszeichnung von der Universität von Kalifornien in Berkeley und erhielt seinen MBA von INSEAD ab.

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