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Kohno I.,Design Strategy | Nishikawa M.,Design Strategy | Fukumoto T.,Design Strategy | Ozawa N.,Design Strategy | Matsuda T.,Design Strategy
NEC Technical Journal | Year: 2014

Activities to promote Social Value Design in an enterprise consist of (1) the planning and development of products and services, (2) analysis of the effects of human-centered design (HCD) in activities and case implementation, (3) standardization of user interface (UI) and appearance and development of standard processes, (4) human resource cultivation and education and (5) organizational arrangement. In this paper, the authors report on the activities related to the effect analysis and case implementation that are effective to make NEC employees recognize the necessity of HCD. In this paper, the in-house effects of HCD activities include contributing to sales and improving development efficiency and quality and the effect for the benefit of customers is improved job efficiency. In addition, this paper also clarifies the effects of the NEC Group's in-house HCD enforcement project. The results of the analysis were posted on our intranet site and utilized it in education to enhance understanding of HCD and the will to undertake related endeavors throughout the entire Group.

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