News Article | August 10, 2017
CHRISTUS Health System, one of the nation’s largest Catholic healthcare providers, announced on August 10th, the initial results of the system-wide transition from manual patient intake to Epion Health’s integrated digital check-in platform, using iPads to check patients into their appointments. The move represents a significant step for CHRISTUS, impacting all of its clinic locations across Texas, Arkansas and Louisiana. The Epion Check-inTM solution provides bi-directional integration with athenahealth, CHRISTUS Health's electronic health record (EHR) provider, 100% data security and a robust rules engine. EHR integration empowers patients to review and edit existing personal health information already in the system, while adding information to the record appropriate for their scheduled appointment, saving significant time at check-in. “We were eager to transform the patient experience and outcomes with Epion’s leading-edge technology,” said Bob Karl, CFO of CHRISTUS Physician Group. “As a not-for-profit, we had to make certain we would reduce costs as well. Epion Health’s platform proved itself in a matter of weeks.” “Before Epion, we experienced many challenges,” said Karl, “both for the patients and staff. There was a lot of paperwork, and a lot of time spent entering patient data into our electronic medical record system. ”Since completing the full implementation, CHRISTUS is reporting several significant operational improvements, some of which include: An increase of nearly 3.5% in collections per encounter. “That alone is a five-time return on investment,” adds Karl. Collections of outstanding balances and copays at the time of service have almost doubled since deploying the Epion solution, addressing one of CHRISTUS’ top organizational priorities for 2017. CHRISTUS selected Epion after conducting head-to-head pilots. According to Karl, “After extensive review, Epion’s superior product, outstanding client support and extensive knowledge of the clinical workflow made them the clear choice.” Epion Health has over 250 clients, ranging from single-provider practices to large enterprise organizations, and boasts a 97% client retention rate since launching their check-in product over 3 years ago. “We have the best team in the business and we are hyper-focused on client satisfaction and delivering a crystal clear ROI,” said Joe Blewitt, CEO at Epion Health. “We developed the Epion Check-in platform to replace legacy check-in systems, while delivering immediate and sustainable operational benefits.” “As an organization, maintaining uninterrupted service to our patients was a significant concern of ours when considering the move to digital check-in,” said Laurie Lindsey, Director, Training & System Support at CHRISTUS, who headed up the implementation of Epion. “Epion trained our implementation team which assisted in the rapid deployment of the digital platform across all of our practices. They met every deadline.” Based on the built-in patient satisfaction questionnaire, 92% of CHRISTUS patients report to be either satisfied or very satisfied with their experience using the Epion platform. “At CHRISTUS,” said Karl, “we seek partners that understand the complexities of our business and support our organizational core values; Epion has clearly demonstrated both. For us, the move to Epion has been transformational.” CHRISTUS Health, an international Catholic, faith-based, not-for-profit health system, is headquartered in Dallas and is comprised of more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 175 clinics and outpatient centers and dozens of other health ministries and ventures. CHRISTUS services can be found in more than 60 cities in the U.S., Mexico, Chile and Colombia. The system employs more than 40,000 Associates and more than 15,000 physicians on facility medical staffs who provide care and support for patients. CHRISTUS Health is listed among the 10 largest Catholic health systems in the U.S. In 2017, CHRISTUS Health earned its third consecutive Most Wired Hospitals designation from the American Hospital Association’s (AHA) Health Forum. Founded in 2011, Epion Health has emerged as a leader in Patient Access solutions for medical providers. Its flagship product, Epion Check-in, offers a cloud-based solution to automate the collection of patient information within the physician office and ambulatory clinic settings. Epion's check-in solution aims to eliminate inefficient and error-prone manual methods, resulting in measurable improvements to practice success and patient satisfaction. Epion also offers solutions to facilitate the collection of patient health screening information and a mobile technology to collect insurance card information ahead of appointments. For more information about the company and its full line of Patient Access products, visit us online at www.epionhealth.com or email firstname.lastname@example.org
News Article | August 10, 2017
HOBOKEN, N.J., Aug. 10, 2017 /PRNewswire/ -- CHRISTUS Health System, one of the nation's largest Catholic healthcare providers, announced on August 10th, the initial results of the system-wide transition from manual patient intake to Epion Health's integrated digital check-in platform,...
News Article | August 1, 2017
LAFAYETTE, La.--(BUSINESS WIRE)--LHC Group (NASDAQ: LHCG) and CHRISTUS Health today announced entry into a definitive agreement to form a new joint venture to enhance home health, hospice, long-term acute-care services and community-based services across four states. The joint venture will include 21 service locations of CHRISTUS Health, including: seven home health agencies, five hospice programs, two community-based home care services, one inpatient hospice unit, and six long-term acute-care hospitals (LTACH). It is anticipated that the joint venture agreement will be completed by the end of the third quarter, subject to customary closing conditions, at which time LHC Group will purchase majority ownership of CHRISTUS Health’s home health, hospice, community-based home care services and the LTACH facilities and assume management responsibility. The facilities will continue to operate under their existing names. LHC Group expects annualized revenue from this joint venture of approximately $80 million and that it will not materially affect its 2017 diluted earnings per share. “CHRISTUS Health is a name widely known and respected throughout the healthcare industry, and we could not be more proud to have them join us in our mission to expand quality healthcare services,” said Keith G. Myers, LHC Group’s chairman and CEO. “Like LHC Group, they have earned their reputation for quality through hard work, dedication to patients, and a commitment to the health of the communities they serve. Working together, we will bring that same level of service to even more people.” “We’re thrilled to find a strong collaborator who will complement our strengths as a health care leader in the communities we serve,” said Paul Generale, CHRISTUS Continuing Care CEO and CHRISTUS Health’s Executive Vice President, Chief Strategy and Health Network Officer. “We are committed to providing our patients and their families the best quality and compassionate care beyond the doors of our hospitals and clinics and into post-acute settings, including the patient’s home and hospice. In partnering with LHC Group, we’re acting on this commitment and gaining additional expertise and resources.” Based in Irving, Texas, CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system. The organization operates more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, more than 400 clinics and outpatient centers, and dozens of other health ministries and ventures. Hospital and home health partnerships focused on delivering patient-centered care in the comfort of the patient’s home are increasingly a key component in helping patients manage their conditions and achieve the best possible health. LHC Group is the joint venture partner of choice. Including CHRISTUS Health, LHC Group is partnered with 75 health systems nationwide consisting of more than 250 hospitals across the United States. LHC Group, Inc. is a national provider of non-acute healthcare services, providing quality, cost-effective healthcare to patients primarily within the comfort and privacy of their home or place of residence. LHC Group provides a comprehensive array of healthcare services through home health, hospice, community-based services agencies and facility-based services. LHC Group operates 311 home health services locations, 87 hospice locations, 11 community-based service locations and six long-term acute care hospitals (LTACHs) with eight locations. CHRISTUS Health, an international Catholic, faith-based, not-for-profit health system, is headquartered in the Dallas area and is comprised of more than 400 services and facilities, including more than 60 hospitals and long-term care facilities, 175 clinics and outpatient centers and dozens of other health ministries and ventures. CHRISTUS services can be found in 60 cities in the U.S., Mexico, Chile and Colombia. The system employs approximately 45,000 Associates and has over 15,000 physicians on facility medical staffs who provide care and support for patients.
Christus Health | Date: 2016-10-07
Systems and methods for communicating with physicians are described. Such systems and methods may include performing the following on a real-time basis via a single application at a client computer: displaying a personal profile of a physician; sending and receiving communications between the physician and an administration; displaying financial charges and collections associated with work performed by the physician during a specified period of time; displaying historical, current, and projected compensation for the physician based on daily productivity updates; displaying data representative of time away from practice for the physician; displaying geographic locations of the physicians patients; displaying professional business expenses for the physician; displaying quality metrics and patient satisfaction performance data for the physician against other similar physicians; displaying charge-lag, no-show rates, slot times, and clinic schedules for the physician; and displaying a resources page comprising links to a plurality of other information sources for the physician.
News Article | June 20, 2017
Connance, a leading provider of healthcare predictive analytics solutions, and CHRISTUS Health, a Texas-based health system, will present how predictive analytics drive reimbursement optimization, with a focus on denial management and claims statusing, at the annual HFMA ANI meeting in Orlando, June 25-28. “The traditional approach to denied and underpaid claims leaves money on the table and wastes resources on claims that will resolve without effort, or claims that will cost more to resolve than they will be to collect,” says Tim Boomershine, vice president of analytics for Connance. “Leveraging predictive analytics for health systems like CHRISTUS can prioritize work effort for improved collection productivity and faster resolution.” Ryan Thompson, vice president of revenue cycle at CHRISTUS, will share his experience leading CHRISTUS Health’s revenue cycle transformation that included breaking a traditional balance-driven strategy to one centered on predictive analytic technologies. “Since we began orienting our claim follow-up around expected cash value using predictive analytics, CHRISTUS has realized a sizable decrease in AR days, a significant increase in cash collected, and a step-change in cost to collect.” Session topics include advanced claim statusing, predictive analytics to optimize account handling, end-to-end workflow and work queues; and performance analytics that reveal A/R and staffing opportunities. Attendees also will learn how the system deciphered root causes to prevent future denials and underpayments. “Predictive Analytics-Driven Strategy for Addressing Denial Management,” occurs on June 27 from 2:00 – 3:15 p.m. EST. Attendees receive 1.5 CPE credits. Connance is the healthcare’s industry leading provider of predictive analytics solutions that personalize the financial and clinical experience for patients. Transforming the revenue cycle and value-based care delivery, Connance leverages data science, integrated to workflow to drive enhanced performance. Connance delivers Patient Pay Optimization, Reimbursement Optimization and Value-Based Risk solutions that combine our data, hospital data and consumer data to stratify patients based on social determinants to predict behavior and provide actionable insights to improve net income and patient outcomes. Connance solutions connect more than 500 hospitals, over 1000 physician practices and other clinical locations, and more than 80 collection agencies nationwide creating the largest research database of its kind. For more information call (781) 577-5000 or visit http://www.connance.com. CHRISTUS Health, an international Catholic, faith-based, not-for-profit health system, is headquartered in Dallas and is comprised of almost 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers and dozens of other health ministries and ventures. CHRISTUS services can be found in Texas, Arkansas, Iowa, Louisiana, New Mexico, Georgia, Mexico, Chile and Colombia. The system employs approximately 45,000 Associates and has more than 15,000 physicians on facility medical staffs who provide care and support for patients. CHRISTUS Health is listed among the 10 largest Catholic health systems in the U.S.
News Article | September 20, 2017
NASHVILLE, Tenn.--(BUSINESS WIRE)--HealthTrustSM, a leading healthcare performance improvement company, and CHRISTUS Health, an international, faith-based not-for-profit health system, announced today the signing of an agreement naming HealthTrust as the total spend management partner and exclusive national group purchasing organization (GPO) for the Catholic health ministry. The agreement is effective November 1, 2017. This is a major shift for CHRISTUS Health as it continues to look for innovation in healthcare supply chain management. The value of medical goods, services and technology for CHRISTUS associates working on the front lines of patient care will be enhanced. The conversion to HealthTrust is expected to bring CHRISTUS hospitals a significant, immediate savings. CHRISTUS Health’s Chief Financial Officer and Executive Vice President, Randolph Safady, calls the new partnership a way for all of CHRISTUS to connect the dots between process, price and patient care. It also serves as an example of one of CHRISTUS’ Core Values: Stewardship. “This means we’re committed to being wise in our use of talents and resources and are doing so in a collaborative manner,” explained Safady. “This agreement will help us fulfill the promise to consistently deliver on high-quality, cost-effective healthcare. We’re also ensuring our experts in the field have the optimal GPO resources so they can continue to provide first-class patient care.” In converting exclusively to HealthTrust, CHRISTUS will participate in clinical committees and collaborate to share best practices with an appropriate focus on quality and outcomes. Christus will also benefit from HealthTrust’s ability to impact physician preference items and purchased services through the engagement of inSight AdvisorySM solutions. “I am honored to welcome CHRISTUS Health to our membership and proud of our ability to contribute operational insights that drive sustainable value beyond the initial portfolio savings,” said Ed Jones, President and CEO of HealthTrust. “We look forward to working collaboratively to ensure quality patient care and delivering innovative health solutions that honor our respective missions and core values.” HealthTrust (Healthtrust Purchasing Group, L.P.) is committed to strengthening provider performance and clinical excellence through an aligned membership model and the delivery of total spend management solutions, including supply chain solutions and a contract and service portfolio unparalleled in quality, scope and value. Headquartered in Nashville, Tennessee, HealthTrust (healthtrustpg.com) serves approximately 1,600 acute care facilities and members in more than 26,000 other locations including ambulatory surgery centers, physician practices, long-term care and alternate care sites. On Twitter @healthtrustpg. CHRISTUS Health (christushealth.org) an international Catholic, faith-based, not-for-profit health system, is headquartered in the Dallas area and is comprised of almost 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers and dozens of other health ministries and ventures. CHRISTUS services can be found in 60 cities in the U.S., Mexico, Chile and Colombia. The system employs approximately 45,000 Associates and has over 15,000 physicians on facility medical staffs who provide care and support for patients.
News Article | September 18, 2017
Influence Health, the healthcare industry’s leading consumer experience solution provider, today announced that CHRISTUS Health has added the healthcare Customer Relationship Management (CRM) system to its portfolio. The health system, comprised of almost 600 services and facilities, engaged with Influence Health to leverage its technology, insights, and support for successful cross-channel marketing, consumer communications, and reporting. “We were looking for a CRM that could enable us to provide consistent and valuable communications to our consumers, as well as garner HIPAA-compliant dashboards that show real-time results across our marketing campaigns,” said Preston Gee, vice president, strategic marketing, CHRISTUS Health. “As a veteran leader in healthcare consumer experience, Influence Health was our go-to choice.” Recognizing the increasing consumerism of healthcare, CHRISTUS Health is focused on providing an enhanced consumer experience for its consumers and patients. By enriching and integrating data with Influence Health’s CRM, CHRISTUS Health will have a more comprehensive view of each consumer and their unique healthcare needs. Thereby, being able to provide more relevant, personalized communications to reach individuals where they are. “As an organization taking on a healthcare consumer-first approach, we’re implementing technology and strategies that focus on improving the consumer and patient experience” said Abby McNeil, vice president, communications and public affairs, CHRISTUS Health. “I’m confident Influence Health will help us deliver personalized communications that build trust, and loyalty and, ultimately, support CHRISTUS’s overall mission and business goals.” Influence Health’s healthcare CRM helps healthcare organizations pinpoint the ideal consumers for campaigns, personalize the content to improve responses, manage leads, and measure multi-channel effectiveness and ROI to inform future decisions. To learn more about how to provide a superior digital consumer experience, download Influence Health’s whitepaper, or visit influencehealth.com to learn more. About Influence Health Influence Health is the industry’s leading provider of comprehensive healthcare consumer experience solutions. Equipped with a customer relationship management system (CRM), digital marketing system (DMS) and content management system (CMS), the company's Consumer Experience Platform enables provider organizations to create extraordinary digital consumer experiences that positively influence brand awareness, affinity, and loyalty, well beyond the care setting. Headquartered in Birmingham, Alabama, Influence Health has helped more than 1,100 provider organizations positively influence consumer relationships in a way that is transformative to financial and quality outcomes since 1996. For more information visit InfluenceHealth.com and follow @InfluenceHlth on Twitter. About CHRISTUS Health CHRISTUS Health, an international Catholic, faith-based, not-for-profit health system, is headquartered in the Dallas area and is comprised of more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers and dozens of other health ministries and ventures. CHRISTUS services can be found in 60 cities in the U.S., Mexico, Chile and Colombia. The system employs approximately 45,000 Associates and has over 15,000 physicians on facility medical staffs who provide care and support for patients. https://www.christushealth.org/
News Article | October 28, 2016
Twin Cities-based Health Dimensions Group (HDG) has announced its plans to host the seventh annual National Summit to address today’s healthcare challenges. The event will take place at the Rancho Bernardo Inn in San Diego, California, February 27 through March 1, 2017. “As the industry continues to evolve, healthcare systems and care providers must find additional ways to appeal to consumer preference and deliver positive patient experiences,” said Sergei Shvetzoff, CEO of Health Dimensions Group. “Each year, the ideas, discussions and presentations that take place at the National Summit help drive the development of improved outcomes, particularly in the post-acute care sector.” During the Summit, attendees will hear from HDG executive leadership and consultants, as well as leaders in the industry including Jake Arrastia, Avamere Health Services; John F. Bonamo, M.D., MS, FACPE, FACOG, RWJ Barnabas Health; Emily Brower, Atrius Health; Tom Coble, Elmbrook Management Co.; Preston Gee, CHRISTUS Health; James Michel, American Health Care Association; Donna Mueller, Avamere Health Services; Harry Nelson, Nelson Hardiman, LLP; Jerry C. Ney, Aldersgate Village Life Plan Community; Andrew Sheinen, Kindred Healthcare; Martha Twaddle, M.D., FACP, FAAHPM, HMDC, JourneyCare; and Chris Van Gorder, FACHE, Scripps Health. The three-day event will open on the afternoon of Monday, February 27, with a keynote address by renowned healthcare futurist, innovator and Senior Partner at Lassen Scientific, Inc., Nicholas J. Webb. Following Webb’s presentation, there will be a post-keynote panel focused on how clinical, business, economic and consumer models are displacing existing healthcare models. On Tuesday, February 28, attendees may choose to attend either Leveraging the Value Proposition of Community Medicine and The Dynamics of Preferred Network Development or a second track, comprised of presentations titled Developing Your Consumer Driven Service Line and The Growing Role of Medicare Special Needs Plans. An additional, optional presentation titled Owning the Risk: A Journey into Value-Based Transformation will end the day. The conference concludes on Wednesday with three additional high-impact presentations. “HDG is proud to be at the forefront of innovative solutions for post-acute care’s most critical challenges,” said Shvetzoff. “Carrying on this tradition of the National Summit provides opportunities for those in the healthcare industry to learn from the foremost experts in long-term forecasting and planning. Each year, the National Summit provides vision, renewed direction and necessary discussion to help drive solutions to the healthcare industry’s most pressing topics.” Healthcare leaders can register for the conference online at hdgnationalsummit.com through February 17, 2017. The website also contains the full agenda and speakers list as well as additional information about sponsors, hotel and travel arrangements. For more than 25 years, HDG has designed integrated and customized solutions for hospitals, health systems, long-term and post-acute care clients across the country. HDG offers industry-leading expertise in post-acute and senior care management and consulting services. For more information, visit healthdimensionsgroup.com.
News Article | October 28, 2016
CHICAGO, IL--(Marketwired - October 24, 2016) - Strata Decision Technology (Strata Decision), a leading provider of cloud-based performance analytics for financial planning, decision support and continuous improvement, today announced highlights of the 2016 Strata Decision Summit, an educational and networking event focused on the future of healthcare finance, attended by hundreds of healthcare professionals from across the Company's customer base of over 180 healthcare delivery systems and 1,000 hospitals. The Summit focused on the mindset, skillset and toolset healthcare provider organizations need as they move down the path from 'driving volume' to 'delivering value'. The keynote address highlighted new approaches, applications and services with leading hospitals and health systems sharing how they are turning vision into reality. That vision includes simplifying and driving significantly more value from the financial planning process, preparing service line leaders to drive performance in bundle payment and value-based programs and using data to drive decisions with workflow to ensure follow through. Northwestern Medical Center in Vermont Receives 2016 LEAP Award Northwestern Medical Center (NMC), a 70-bed, not-for-profit community hospital in St. Albans, Vermont, was named the recipient of the 2016 LEAP Award for its efforts in leveraging StrataJazz from Strata Decision Technology to help increase their overall operating margin from 3.0% to 4.4%. NMC leveraged StrataJazz to drive significant efficiencies, reducing the time spent to update their cost accounting by 99% and reducing hours spent creating their annual budget by 50%. In addition to winning the LEAP Award, NMC consistently ranks at or near 100% on Medicare/CMS Core measures of clinical quality and has won national awards for patient satisfaction for the past five years in row. "The changing business model of healthcare has made it mission critical for hospitals and health systems to develop new approaches to operational and strategic decisions in order to better run their organizations and serve their communities," said Dan Michelson, CEO of Strata Decision Technology. "Northwestern Medical Center in Vermont is a great example of how even a relatively small health system can drive significant value by leveraging data and redesigning workflow. The landscape is rapidly changing and the last few days served as a reminder that for many organizations the future is already here." The LEAP (Lead, Excel, Achieve, Progress) Award recognizes healthcare organizations for outstanding performance in the areas of finance and strategy to benefit both their organization and the community that they serve. The award honors exceptional healthcare organizations that have used StrataJazz to solve real world problems related to financial analytics, business intelligence and decision support. Past winners include Mission Health in Ashville, North Carolina, Legacy Health in Portland, Oregon, Parrish Medical Center in Titusville, Florida and CHRISTUS Health in Dallas, Texas. About Strata Decision Technology Strata Decision Technology provides an innovative cloud-based financial analytics and performance platform that is used by healthcare providers for financial planning, decision support and continuous improvement. Founded in 1996, the Company's customer base includes 1,000 hospitals and many of the largest and most influential healthcare delivery systems in the U.S. The Company's StrataJazz® application is a single integrated software platform that includes modules for strategic planning, capital planning, operational budgeting, management and productivity reporting, decision support and continuous improvement. The Company's headquarters are in Chicago, IL. For more information, please visit www.stratadecision.com.
News Article | December 20, 2016
AMSTERDAM and DALLAS, Dec. 20, 2016 /PRNewswire/ -- Royal Philips (NYSE: PHG, AEX: PHIA) and CHRISTUS Health, an international, Catholic, not-for profit health system, today announced they have extended the scope and duration of their alliance to now include domestic population health man...