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Pombinho J.,Center for Organizational Design and Engineering | Pombinho J.,University of Lisbon | Aveiro D.,University of Madeira | Tribolet J.,Center for Organizational Design and Engineering | Tribolet J.,University of Lisbon
Lecture Notes in Business Information Processing | Year: 2012

Defining the purpose of a system is non-trivial as, by definition, it arises from the relation with its environment. In this paper, we analyze relevant state of the art in the areas of General Systems Theory, Enterprise Engineering, Value Modeling, Enterprise Architecture and Business Modeling. Their main shortcoming essentially resides in lack of flexibly dealing with relativity of enterprise frontier definition. To address this issue, our research is focused on modeling different perspectives of enterprises as systems, namely construction, function and contribution. The approach presented in this paper involves 1) distinguishing the three mentioned perspectives and 2) articulating the concepts of each perspective so that an end-to-end, integrated, model is provided. To this end, we propose a conceptual framework that supports recursive contribution definition, by design. Specifying the value in a contribution perspective allows improved specification of the rationale behind value network establishment and system/subsystem bonding. We can now specify how each component of a system S contributes (provides value) not only to the purpose of S but to other purposes present in the value chains S participates in. © 2012 Springer-Verlag Berlin Heidelberg. Source


Pombinho J.,Center for Organizational Design and Engineering | Pombinho J.,University of Lisbon | Aveiro D.,University of Madeira | Tribolet J.,Center for Organizational Design and Engineering | Tribolet J.,University of Lisbon
Lecture Notes in Business Information Processing | Year: 2012

Current Enterprise Engineering state of the art does not fully address concerns such as bootstrapping and reengineering a working organization from the business perspective. It is currently focused on ontology, the constructional vision, rather than the function. We argue that the function design deserves no less modeling effort, as the construction design draws upon it. To this aim, a change of approach is necessary. By combining knowledge from DEMO, Service Science and e3Value, this paper presents conceptual contributions towards modeling the contribution perspective of a system in an integrated way, namely by defining Function, Value and Purpose. These concepts are first defined in the context of a dual party relationship and then applied to chains of two or more elements. By coupling with an innovative application of the Generic System Development Process, an extension of existing Enterprise Engineering theory is proposed, in a way we believe will assist in improve its current state of the art and widen its application scope. © 2012 Springer-Verlag Berlin Heidelberg. Source


Aveiro D.,University of Madeira | Aveiro D.,Madeira Interactive Technologies Institute | Aveiro D.,Center for Organizational Design and Engineering | Pinto D.,University of Madeira
Communications in Computer and Information Science | Year: 2015

This paper has as its background, a practical enterprise change project where the Design and Engineering Methodology for Organizations (DEMO) was used in the initial stage as to give a neutral and concise but comprehensive view of the organization of a local government administration in the process of implementing an e-government project. The main contribution presented in this paper is an interview based qualitative validation of some of DEMO’s axioms and claimed benefits – something that, to our knowledge has never been done up to now. Namely, we were able to validate DEMO’s qualities of conciseness and comprehensiveness brought about by the transaction and distinction axioms and also the stability of its ontological models which are, by nature, highly abstracted from the human and technological means that implement and operate an organization. © Springer International Publishing Switzerland 2015. Source


Aveiro D.,University of Madeira | Aveiro D.,Center for Organizational Design and Engineering | Aveiro D.,Madeira Interactive Technologies Institute
Communications in Computer and Information Science | Year: 2015

This paper aims to introduce the field of enterprise ontology and enterprise engineering, as well as the related Design and Engineering Methodology for Organizations (DEMO). Several core concepts and benefits are introduced, followed by the presentation of a case study confirming some of these benefits. In this case study of a practical enterprise change project DEMO was used in the initial stage as to give a neutral and concise but comprehensive view of the organization of a local government administration having the purpose to implement an e-government project. On how applying DEMO we were able to confirm, in practice, its qualities of conciseness and comprehensiveness. Namely, we present in this paper a generic pattern that reflects the functioning of a local government Center of Veterinary Care (CVC) service and its integration with other local and regional government entities. The DEMO based specification of this CVC gave important insights to (1) perceive current operational constraints and (2) devise a strategical roadmap for the implementation phase of the e-government project. © Springer-Verlag Berlin Heidelberg 2015. Source


Sergio G.,University of Lisbon | Jose T.,Center for Organizational Design and Engineering | Jose T.,University of Lisbon
ECIS 2013 - Proceedings of the 21st European Conference on Information Systems | Year: 2013

Business transaction models prescribe the design freedom restrictions of a process-based organization and are useful to share a common understanding between the stakeholders that have a diverse interpretation of it. However, business transaction models do not guarantee that the business actors perform them accordingly. Business actors, individually and/or collectively, operate the organization and also administrate and control (steer and transform) it, by means of observing the state of the world and then acting with purpose to change its state. Therefore, a business actor is simultaneous a controller agent and a controlled agent within an enterprise. Classical dynamic system control theories alone are not applicable in a straightforward way to an enterprise because of the prohibitive complexity needed for the comprehensive definition of the business transactions' dynamics. This paper conceptualizes the alignment of business transactions models with operations performed at run-time by the business actors, grounded on the emerging field of Enterprise Engineering and well-known Dynamic Systems Control theory, to elicit purposeful design requirements for a full enterprise dynamic systems control solution. A preliminary Markov chain simulation aids in clarifying the design requirements intent for the observation concept. In this simulation, the business transactions are observed considering three distinct variables: state space, transition space and actor roles. Source

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