Bridgewater, NJ, United States

Brother Industries
Bridgewater, NJ, United States

Brother Industries, Ltd. is a Japanese multinational electronics and electrical equipment company headquartered in Nagoya, Japan. Its products include printers, multifunction printers, sewing machines, large machine tools, label printers, typewriters, fax machines, and other computer-related electronics. Brother distributes its products both under its own name and under OEM agreements with other companies. Wikipedia.

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Because of the long lifecycle of industrial equipment – oftentimes more than 20 years – and the variations in downtime severity, manufacturers within the industry need to ensure service parts are available when and where they are most in demand to ensure product uptime. With the understanding that industrial machinery is critical to manufacturing, as any downtime could halt production lines, Brother wanted to automate its service parts inventory management. This allows Brother to avoid excess and obsolete inventory – consistently ensuring service parts are immediately available when and where a repair is needed. Takashi Yamada, General Manager, Machine Tools CS Planning Department, Machinery Business Division at Brother stated, "Everything we do is based on improving and maximizing product uptime, and with more than 70 percent of machines sold outside of Japan, we sought a truly global solution that would allow us to manage service parts inventory around the world from a central interface. At Brother, our focus on service is always top of mind, and we are thrilled to better serve our loyal customers via exceptional service experiences. The Syncron solution will scale with us as we grow, eliminating our current manual processes and ultimately improving customer satisfaction." Prior to selecting Syncron, it was a time-consuming, manual process for Brother to forecast and plan service parts inventory for its products. In addition to eliminating these cumbersome processes, Brother also aims to improve visibility into excess and obsolete service parts inventory via advanced analytics. "Today's most forward-thinking companies realize maximizing product uptime is a key competitive differentiator and revenue-driver," said Johan Stakeberg, Head of Global Sales at Syncron. "We are thrilled to have Brother join our impressive customer base, and are excited to work with them to enhance the customer experience through quick and reliable service repairs, as well as improve margins and revenue." Brother will initially roll out Syncron among its Machinery Business Division in Japan and China, with the expectation of implementing in additional regions, and in other business units in the near future – guaranteeing satisfied customers around the globe. To learn more about Syncron and its service parts inventory solutions, visit About Brother Industries, Ltd.  Brother Industries, Ltd. Is the leading provider of print and imaging equipment, machine tools and industrial and home sewing machines and headquartered in Nagoya, Japan. Brother Group works in more than 40 countries and regions around the world to deliver superior products and services to its customers.  With a dedication to product quality and excellent customer service, Brother Group is committed to an "At Your Side." philosophy with its customers and business partners. Learn more about Brother Group at About Syncron  Syncron empowers the world's leading manufacturers to maximize product uptime and deliver exceptional after-sales service experiences, while driving significant revenue and profit improvements. From industry leading investments in research and development, to providing the fastest time-to-value, Syncron's award-winning, cloud-based service parts inventory, price, order and uptime management solutions are designed to continually exceed customer expectations. Top brands from around the world trust Syncron to transform their after-sales service operations into competitive differentiators. For more information, visit

Maruyama Y.,Brother Industries
International Conference on Digital Printing Technologies | Year: 2015

The author has studied toner transport utilizing electrostatic traveling wave with high-speed photography, measurements of toner charge distributions, and numerical simulations. In this study, the author has concentrated on the toner cloud above the main transport stream. The mechanism of the toner cloud formation has been identified, and a method to separate the correct sign toner from the wrong sign toner particles utilizing the mechanism has been developed. For the fewer toner particles and a lower speed toner transport, we used high-speed photography to observe an arch-shaped toner cloud above the transport. Using a simplified model, we have found that such an arch-shaped toner cloud is formed by the effect of air-drag. On the other hand, in the development system conditions such as a higher toner concentration and a faster speed toner transport, the arch-like cloud becomes dense because of the effect of the electrostatic attraction force. The author has proposed that the cloud comprises the same number of toner particles of both signs, and has designed toner separation and re-charging system using vertical toner transporting. © 2015 Society ror Imaging Science and Technology.

Brother Industries | Date: 2016-03-29

Printers; Electronic label printing machines for use with computers; Computer software for operating and programming printers and electronic label printing machines; Computer software for processing digital images and data for use with label printing machines; Software for operating mobile printers. Label printing machines and structural parts thereof; Hand operated label printing machines; Electronic label printing machines; Adhesive tapes for stationery or household purposes; Paper in the form of rolls; Blank labels in the form of tapes and rolls; Adhesive labels; Printing paper, tape and rolls for use with label printing machines; Tape cartridges and tapes for label printing machines; Ink ribbons; Label printing machine ribbons; Ribbons of textile material for printing.

Brother Industries | Date: 2015-11-17

Tape cartridges for label printers; tape for label printers; adhesive tapes for stationery or household purposes; stationery; blank labels in the form of tapes and rolls; adhesive coated labelling material, namely, [ labels, ] * labels; * tape cartridges for use with label printing machines; heat sensitive paper.

Brother Industries | Date: 2015-11-02

Printers; computer software for operating printers; downloadable image files containing templates, layouts and patterns for thermal printing; computer software for creating customized tape and label designs; pre-recorded electronic and digital media featuring computer software for processing digital images and data, for use with label printing machines. Hand-operated label printing machines; tape cartridges for label printers; tape for label printers; ink ribbon for label printers; ink ribbon cartridges for label printers; adhesive tapes for stationery or household purposes; paper; paper in the form of rolls for printing; stationery; blank labels in the form of tapes and rolls, namely, blank paper labels; adhesive labels; printing paper, tape cartridges and label paper rolls for use with label printing machines; heat sensitive paper.

Brother Industries | Date: 2016-07-27

Printers; tube printers; thermal printers; computer software for operating printers; digital media, namely, pre-recorded video cassettes, digital video discs, digital versatile discs, downloadable audio and video recordings, DVDs, and high definition digital discs featuring computer software for operating printers. Hand-operated label printing machines; tube cartridges for label printers; tape cartridges for label printers; adhesive tapes for stationery or household purposes; stationery; heat sensitive paper; tape cartridges for use with label printing machines; tape for label printers; labels, namely, adhesive labels; blank labels in the form of tapes and rolls, namely, blank paper labels; adhesive coated labelling material, namely, labels; printable heat shrink tubing.

Brother Industries | Date: 2016-12-12

Electronic cutting machines for cutting textile sheet, paper sheet, plastic sheet, metal sheet, and rubber sheet, and parts and accessories therefor, namely, blades and blade holders attachable to the electronic cutting machines; sewing machines and parts and accessories therefor; embroidery machines; pulp making, papermaking or paper-working machines; paper embossing machines; metalworking machines; embossing machines for paper sheet, plastic sheet, metal sheet and rubber sheet; printing and bookbinding machines; plastic processing machines; machines for manufacturing rubber goods; Printing machines for textile; embossing machines for textile sheet; embossing printing machines for textile sheet, paper sheet, plastic sheet, metal sheet and rubber sheet. Facsimile machines; photocopying machines; plotters; digital cameras; video cameras; computer peripheral devices; document printers; scanners; print heads for printers; downloadable computer programs in the field of crafts; recorded computer programs in the field of crafts; computer software for use in operating electronic cutting machines and electronic cutters in the field of crafts; computer media; pre-recorded electronic and digital media featuring information in the field of crafting for use with electronic cutting machines; pre-recorded electronic and digital media featuring text, messages, photographs, images and videos in the field of crafts; downloadable image files and images in the field of crafting for use with electronic cutting machines; image files and images recorded on media in the field of crafting for use with electronic cutting machines; electronic publications, namely, electronic books and magazines featuring crafts, recorded on computer media; downloadable video and audio recordings featuring instruction in the field of crafting; downloadable electronic publications in the nature of books and magazines featuring crafts. Paper and cardboard; printing paper; transfer paper; craft paper; stickers and transfers; printed patterns for dressmaking; tailors chalk; stationery; albums for stickers, coins, events, photographs, stamps, and scrapbook; cards, namely, announcement cards, blank note cards, correspondence cards, greeting cards, holiday cards, and invitation cards; scrapbooks; seals; adhesive tapes for stationery or household purposes; address labels, adhesive labels, bar code labels, blank or partially printed paper labels, mailing labels, paper labels, and shipping labels; rubber stamps; pens; paper cutters; mats for cutting machines, namely, cutting machines for cutting textile sheet, paper sheet, plastic sheet, metal sheet and rubber sheet; stencils; drawing instruments; glues and adhesives for stationery and household purposes; printed publications in the nature of books and magazines featuring crafts; printed educational materials in the field of crafts; pen holders and crafts paper kits; paper-working machines for office use; paper embossing machines for office use; printing and bookbinding machines for office use.

Virtual waiting room allows providers hosting OmniJoin meetings to easily queue and admit patients to online appointments BRIDGEWATER, NJ--(Marketwired - October 25, 2016) - OmniJoin®, the web conferencing division of Brother International Corporation, today announced the launch of the OmniJoin Waiting Room feature to improve the patient experience during telehealth interactions, addressing rising patient expectations, and a growing need for remote, on-demand care. The interactive feature allows providers to queue up, and meet with, patients efficiently and effectively. The feature can also be used for other applications within education or learning & development, such as academic advisor office hours or human resource training sessions. A recent study found the average length of an in-person medical visit was 84 minutes, not including travel time. Only 20 minutes of that time was actually spent face-to-face with a doctor, leaving 64 minutes spent waiting. Further, researchers estimate the average opportunity cost of a medical visit is $43. With OmniJoin's online Waiting Room, patients can enjoy a healthcare visit with reduced cost, wait and travel times. Healthcare providers can also benefit from the new feature. A key goal for providers is increasing efficiency, especially as the industry faces an anticipated shortage of 61,700-94,700 physicians by the year 2025. Providers are taking advantage of video conferencing to help increase their reach, augment in-office care and improve patient access to care, particularly in remote, underserved areas. By leveraging the OmniJoin Waiting Room, providers can expand their telehealth offering and increase their ability to see more patients in less time, further growing their business. "As the telehealth industry grows and more patients experience virtual care, the need for an improved online experience is critical to keeping patients satisfied," said Bill Henderson, Brother OmniJoin vice president of marketing. "In fact, telehealth interactions have the power to improve satisfaction by reducing overall wait time compared to in-person visits. The OmniJoin Waiting Room feature was designed with healthcare providers in mind, but we also see the use of this feature carrying over to many other areas of business." Specifically, the OmniJoin Waiting Room allows users to: For more information about OmniJoin Waiting Room, please visit OmniJoin at the Medical Group Management Association (MGMA) 2016 Annual Conference from October 30 - November 2 in San Francisco, at booth #538, or visit the OmniJoin website. For decades, small office / home office, small and medium sized businesses, and corporate workgroup customers have depended on Brother for high-quality, value-packed business machines. By launching the Brother Online suite of smart, web-based business services, Brother has expanded beyond simply offering great hardware products. OmniJoin® web conferencing was the first such major service offering. The Brother Online suite additionally has a variety of scanning and workflow solutions, which complement and expand the value of Brother scanners, printers, and Multi-Function Center® devices. For more information on Brother Online services, visit Brother International Corporation ( is an industry leading provider of small and mid-sized business printing and imaging solutions developed to help increase productivity, improve workflow, and enhance organizational efficiency, all while helping to reduce costs. Brother is also a leader in electronic labeling and provides the number one line of facsimile machines in the U.S. The U.S. corporate office in Bridgewater, NJ was established on April 21, 1954 and currently markets many industrial products, home appliances and business products manufactured by its parent company, Brother Industries, Ltd. of Nagoya, Japan. For more information, visit

WESTMINSTER, Colo.--(BUSINESS WIRE)--Brother will showcase a broad and diverse mix of mobile and fixed printing and communications solutions designed to help improve patient safety and care delivery at the Healthcare Information Management and Systems Society (HIMSS) event, February 19-23, 2017 in Orlando, FL. Expanding Brother’s presence at HIMSS17, Brother Mobile Solutions and Brother International Corporation will showcase its full “continuum of care” printing, capturing and communications portfolio together at Booth #4216. Additionally, Brother OmniJoin® will showcase its cloud-based video platform for telehealth at Booth #7753. HIMSS is the preeminent event in healthcare IT, attracting more than 40,000 professionals, clinicians and healthcare executives from around the world. At this year’s event, Brother will display solutions spanning the entire healthcare landscape – from patient ID wristbands at admissions; to point-of-care labeling of specimen or blood samples for the lab; pharmacy labeling for proper medication administration, laser print and capture devices for office practices, and cloud based video conferencing enabling telehealth connections between healthcare providers and patients. The Brother team will display its full suite of wireless mobile printing and labeling solutions for healthcare, along with robust, office-based laser all-in-ones, dedicated desktop scanners and labeling products from parent, Brother International Corp. Brother’s HIMSS17 theme ‒ ‘Continuum of Care Printing for Better Care Everywhere’ ‒ reflects the solid benefits hospitals and independent health delivery networks can gain with the deployment of healthcare-specific labeling, patient ID and capture and print technology. According to David Crist, President of Brother Mobile Solutions: “Now that core EHR systems are in place throughout healthcare, we are seeing a need for complementary mobile print and patient ID solutions that identify and link patients with vital health information needed for positive identification and quality care delivery. Highly connected, truly mobile solutions that seamlessly interoperate with EHR information are vital to helping caregivers ensure the right patient receives the right treatment in the safest and most cost-effective way – anywhere across the continuum of care.” He continued, “As the healthcare industry continues its journey toward value-based care, mobile printing solutions will continue to deliver benefits – from admission, to medication administration, to hospital lab and pharmacy operations, and even following discharge as patients move to home care.” In addition, Brother OmniJoin® will exhibit at HIMSS, at Booth #7753. Brother OmniJoin is a cloud-based video conferencing platform to enable secure, HIPAA-compliant telehealth and telemedicine connections between healthcare providers and patients. The exhibit will also showcase Brother’s array of compact mobile printing solutions for on-the-go care providers, such as visiting nurses, technicians, and care management professionals serving the growing home health market, as well as rehab centers, nursing homes, and senior care facilities. Brother Mobile Solutions’ comprehensive HIMSS line-up includes the TrustSense® patient ID wristband and label printing solution. This wireless, compact transportable printer provides on-demand wristband and label printing in virtually any area of the hospital. Another key mobile solution for healthcare is the new RuggedJet® 2 Series mobile printer designed for hospital, lab, pharmacy and many other barcode labeling applications throughout the facility. For home healthcare applications, the PocketJet® 7 Series of full-page mobile printers are ideal for on-the-fly, high-resolution printing of full-page documents, such as medication lists, personalized Plans of Care, progress and status reports, and other documents required for high quality, professional patient care. For more information about Brother Mobile Solutions’ line of mobile, desktop and handheld ID labeling and printing solutions for healthcare, visit: For more information about Brother International Corporation and its products, call (908) 704-1700, or visit: For more information about Brother OmniJoin and its products, visit: Brother Mobile Solutions, Inc., a wholly owned subsidiary of Brother International Corporation, provides innovative mobile printing and industrial labeling solutions to field workforces and mobile enterprises. Brother International Corporation and its subsidiaries employ over 1,100 people in the Americas. For more information about Brother Mobile Solutions and its products, call (800) 543-6144, or visit Brother, OmniJoin, TrustSense, RuggedJet, and PocketJet are trademarks or registered trademarks of Brother Industries, Ltd, in the United States. All other trademarks and registered trademarks are the properties of their respective companies.

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