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PubMed | University of Leeds, a Bradford Teaching Hospitals NHS Foundation Trust and Leeds Beckett University
Type: Journal Article | Journal: Medical teacher | Year: 2016

Patient feedback is increasingly important in clinical practice, and this should include childrens views. 28 children aged 8-10 years participating in a large-scale OSCE underwent cranial nerve examination by student candidates. They scored each out of 10 for the question: If you had to see a doctor again, how happy would you be to see this one? An age-adapted qualitative focus group methodology was used to explore why they scored some students more highly than others.Childrens scores for the 256 medical students ranged from 2 to 10 (median 9; mean 8.46). 76% of scores were above 8. Good doctor attributes included: friendly, funny, knowledgeable, confident; bad doctor attributes were: making mistakes, not paying attention, forgot everything, serious. Childrens reasons for specific scores are further explored.Scores were positively skewed, in line with most patient/simulated patient feedback, and children discriminated between candidates. It should not be assumed that clinician examiners can accurately represent the views of child patients who may value different qualities in doctors. Children participating in our study had clear views of what they want from a doctor: a consultative approach with clear and kind explanation of the process of examination.

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