La Tour-du-Pin, France
La Tour-du-Pin, France

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Patent
Amadeus S.A.S. | Date: 2017-02-08

Handling data requests directed to a database environment including a first platform, a second platform and a control unit. The control unit receives a request, determines a prepared result corresponding to the data request and compares an update indicator of the determined prepared result with a threshold value. In response to the comparison, the control unit either retrieves the prepared result from the second platform and returns it or retrieves an updated version of the at least one prepared result from the first platform, updates the prepared result in the second platform and the associated update indicator, and returns the updated version of the prepared result. The update indicator is defined by (1 - acc) t, wherein acc is a probability that the associated prepared result is valid and t as an age of the associated prepared result.


Patent
Amadeus S.A.S. | Date: 2017-01-04

Systems, methods, and computer program products for tracking baggage using images. An image of a bag being checked-in may be captured and uploaded to a baggage tracking system. The system may store the image in a baggage tracking database, and associate the stored image with records identifying the bag and/or a travel itinerary for which the bag is being used. The system may characterize images in the database by identifying keypoints in the image, and extracting descriptors from the keypoints. In response to receiving an image of an unidentified bag from a user device, the baggage tracking system may compare descriptors extracted from the received image to descriptors extracted from images stored in the database. Stored images having a sufficient number of matching descriptors may be transmitted to the user device for display to a user. The user may view the images to confirm the identity of the unidentified bag.


Systems, methods, and computer program products for implementing a dynamic free-text search database. First data is generated for the dynamic free-text search database that represents a first relationship including a first keyword, a first trip, and a first weight value. A plurality of free-text search requests are received, and a second weight value for the first relationship is calculated based on the free-text search requests. The second weight value differs from the first weight value. The first data is transformed into second by inserting the second weight value into the first data such that the first relationship includes the second weight value.


Patent
Amadeus S.A.S. | Date: 2017-01-04

Systems, methods, and computer program products for tracking baggage. An electronic tag (e-tag) may be attached to or integrated with a bag, and may include a globally unique identifier (GUID). A user may access a database to link the GUID with the bag, a passenger, and an itinerary by associating selected records in the database containing data relating to the GUID, bag, passenger and itinerary. Agents for the carrier may access the data in the records by transmitting queries to the database that include the GUID. The GUID may be retrieved by reading the e-tag with a user device, such as a smart phone or dedicated scanning device. The GUID may also be used to generate lost-bag and found-bag records in the database, and for matching these records to find lost bags. The database may also contain images of the bag that is associated with the GUID.


Systems and methods for managing an airport passenger processing system. The system includes a computing device and a peripheral device at an airport, a peripherals interface in communicative connection with the peripheral device and operable to execute a second client application, and a network outside the airport. The network includes a virtualization server for virtualizing an application for a first client application executed by the computing device and a peripherals manager in communication with the virtualization server. The first client application is configured to establish a first communication channel with the virtualization server for communication with an application virtualized on the virtualization server. The second client application is configured to establish a second communication channel with the peripherals manager. At least part of the network is configured to store an association between the first and second communication channels to associate the peripheral device with the computing device.


Patent
Amadeus S.A.S. | Date: 2016-05-04

Methods, systems, and computer program products for building customized packages based upon a disruption impacting an itinerary. Packages may contain a travel solution and a service. The content of each package may be based up on data relating to passenger preferences, data relating to trip context, and availability data retreived from an availability database, as well as policy-building rules.


Patent
Amadeus S.A.S. | Date: 2016-08-17

Methods, systems, and computer program products for screening a request for a transaction to purchase a travel service. Based on one or more of a probability of fraud for the transaction, a probability distribution for receiving a chargeback with respect to time if the request is accepted, a probability distribution with respect to time for completing a security check, a probability that the travel service will be rebooked if the request is denied, and a bid-price for a travel service, a revenue management system determines a future revenue impact for accepting, denying, or requesting a security check on the request. The future revenue impact is used to adjust a total cost of fraud for the transaction. The revenue management system may then determine whether the request should be accepted, denied, or subjected to the security check based on the expected future revenue impact and the expected cost of fraud.


An apparatus, program product and method perform availability determinations in an inventory system by adjusting a base yield associated with a travel product based upon a revenue associated with one or more ancillary services associated with the travel product. By doing so, the price and/or availability of the travel product may be modified based upon a revenue impact of the ancillary service(s).


Patent
Amadeus S.A.S. | Date: 2016-05-04

A method of controlling a graphical user interface, GUI, of an electronic device (50). The GUI is defined by a GUI definition document (20) processed by the electronic device (50). The GUI definition document (20) defines a layout (21) of the GUI for rendering the GUI, navigable elements (22) of the GUI, at least one navigation event, and at least one navigation data set (23) per navigable element (22), wherein a navigation data set (23) specifies for a respective one of the at least one navigation event a next one of the navigable elements (22) to be navigated to in response to the navigation event. The method includes rendering (10), by the electronic device (50), the GUI according to the layout (21); and navigating (11) from a current navigable element (22) to a next navigable element (22) by receiving (12), by the electronic device (50), a navigation event, and in response to the received navigation event, setting (13), by the electronic de-vice (50), the current navigable element (22) as inactive and the next navigable element (22) as active for user interaction, wherein the next navigable element (22) being determined based on the at least one navigation data set (23) of the current navigable element (22).


Patent
Amadeus S.A.S. | Date: 2016-08-17

Systems, methods, and computer program products for processing real-time travel data. A record database is queried to determine a particular record from a plurality of records managed by the record database. The particular record is parsed to identify travel steps of the particular record. For each travel step, one or more corresponding checkpoints are determined. A model is generated for the particular record, where the model comprises a travel step object for each identified travel step, and each travel step object comprises a checkpoint object for each of the one or more corresponding checkpoints of the travel step. A departure control system is monitored for real-time departure control data corresponding to the particular record, and a status of at least one checkpoint object of the model is updated based at least in part on the real-time departure control data corresponding to the particular record.

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