Amadeus SAS

La Tour-du-Pin, France

Amadeus SAS

La Tour-du-Pin, France
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Systems and methods for managing an airport passenger processing system. The system includes a computing device and a peripheral device at an airport, a peripherals interface in communicative connection with the peripheral device and operable to execute a second client application, and a network outside the airport. The network includes a virtualization server for virtualizing an application for a first client application executed by the computing device and a peripherals manager in communication with the virtualization server. The first client application is configured to establish a first communication channel with the virtualization server for communication with an application virtualized on the virtualization server. The second client application is configured to establish a second communication channel with the peripherals manager. At least part of the network is configured to store an association between the first and second communication channels to associate the peripheral device with the computing device.


Patent
Amadeus S.A.S. | Date: 2017-02-08

Handling data requests directed to a database environment including a first platform, a second platform and a control unit. The control unit receives a request, determines a prepared result corresponding to the data request and compares an update indicator of the determined prepared result with a threshold value. In response to the comparison, the control unit either retrieves the prepared result from the second platform and returns it or retrieves an updated version of the at least one prepared result from the first platform, updates the prepared result in the second platform and the associated update indicator, and returns the updated version of the prepared result. The update indicator is defined by (1 - acc) t, wherein acc is a probability that the associated prepared result is valid and t as an age of the associated prepared result.


Systems and methods for managing an airport passenger processing system. The system includes a computing device and a peripheral device at an airport, a peripherals interface in communicative connection with the peripheral device and operable to execute a second client application, and a network outside the airport. The network includes a virtualization server for virtualizing an application for a first client application executed by the computing device and a peripherals manager in communication with the virtualization server. The first client application is configured to establish a first communication channel with the virtualization server for communication with an application virtualized on the virtualization server. The second client application is configured to establish a second communication channel with the peripherals manager. At least part of the network is configured to store an association between the first and second communication channels to associate the peripheral device with the computing device.


Patent
Amadeus S.A.S. | Date: 2017-01-04

Systems, methods, and computer program products for tracking baggage. An electronic tag (e-tag) may be attached to or integrated with a bag, and may include a globally unique identifier (GUID). A user may access a database to link the GUID with the bag, a passenger, and an itinerary by associating selected records in the database containing data relating to the GUID, bag, passenger and itinerary. Agents for the carrier may access the data in the records by transmitting queries to the database that include the GUID. The GUID may be retrieved by reading the e-tag with a user device, such as a smart phone or dedicated scanning device. The GUID may also be used to generate lost-bag and found-bag records in the database, and for matching these records to find lost bags. The database may also contain images of the bag that is associated with the GUID.


Patent
Amadeus S.A.S. | Date: 2017-01-04

Systems, methods, and computer program products for tracking baggage using images. An image of a bag being checked-in may be captured and uploaded to a baggage tracking system. The system may store the image in a baggage tracking database, and associate the stored image with records identifying the bag and/or a travel itinerary for which the bag is being used. The system may characterize images in the database by identifying keypoints in the image, and extracting descriptors from the keypoints. In response to receiving an image of an unidentified bag from a user device, the baggage tracking system may compare descriptors extracted from the received image to descriptors extracted from images stored in the database. Stored images having a sufficient number of matching descriptors may be transmitted to the user device for display to a user. The user may view the images to confirm the identity of the unidentified bag.


Systems, methods, and computer program products for implementing a dynamic free-text search database. First data is generated for the dynamic free-text search database that represents a first relationship including a first keyword, a first trip, and a first weight value. A plurality of free-text search requests are received, and a second weight value for the first relationship is calculated based on the free-text search requests. The second weight value differs from the first weight value. The first data is transformed into second by inserting the second weight value into the first data such that the first relationship includes the second weight value.


Patent
Amadeus S.A.S. | Date: 2017-05-24

Methods, systems, and computer program products for interacting with a social media networking system. Information related to occurrence of an event impacting travel may be received from a travel data source at one or more computers. In response to receiving the information related to the event, the one or more computers trigger a request to the social media networking system to return one or more first posts related to the event.


Patent
Amadeus S.A.S. | Date: 2017-02-01

Methods and computer programs for preventing double processing of a repeated request from a client in a transaction session are provided. A first request is received from the client over the computer network and processed. When a repeated request is received from the client, response data prepared in response to the first request are assigned to the repeated request. A response to the repeated request is returned to the client comprising the response data prepared in response to the first request.


Methods, systems, and computer program products associating a user of a social media networking system with a customer of a travel provider. In response to receiving a post published by the user on the social media networking system, a travel data source is queried to identify a customer profile based on information relating to the user or to information related to a content of the post. The post by the user and information from the customer profile are displayed on the display. An answer to the social media post is formulated based on the information from the customer profile.


Methods, systems, and computer program products for migrating a system from a legacy platform to a replacement platform. Input data is provided to the legacy and replacement platforms during a dual-run phase of migration, and documents in a legacy database and a replacement database updated independently based thereon. In response to a document in the replacement database being updated, an image of the document is captured in an envelope to maintain a history of the document. During the dual-run phase, documents may be migrated from the legacy database to the replacement database, and captured as images in envelopes in the replacement database. Images of migrated documents may be compared to images of native documents to validate the replacement platform. Migrated documents may be cleansed, and native documents may be filtered or merged with migrated documents based on the comparison. Migrated or native documents may then be selected as master documents.

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